Book a hotel near Kansas City Zoo, South Kansas City

"Our room was clean, but the door lock didn't work in room 419, only the latch at the top. We didn't have breakfast but the snacks at the front had plenty of options. The bar service was great, and all of the staff were friendly and accommodating. Excellent service!! I would come back for another stay!"

"While the outside was basically trash-free, the inside interior was aged and faded…that was the good part. After receiving my room key, I tried to access my room, only to discover that it was already inhabited. The ease with which I was able to access entry made me leery of staying overnight, so I requested a refund and left."

"The hotel is not well kept in terms of cleaning. The room had a strong mold smell. Cleaning left much to be desired with hair on the bed and the bathroom was not really clean. Overall I was not satisfied with my stay. "

"We really enjoyed staying at this hotel. I especially found the breakfast to be fantastic with high quality food and lots of options. We are planning to stay there in the future when traveling. "

"I loved this place, especially for the price. Breakfast was fresh and delicious. Everything was clean. I loved how they put my name on tv and welcomed me when I first arrived. I will make sure I stay here next time "

"So, I’ve never stayed at a hotel or motel where I wasn’t asked how my stay was, or was everything ok when I checked out. Ever, even Motel 6 and Holiday Inn asks how was my stay. After I wasn’t asked and the woman who checked out us seemed to barely look up from her computer screen, I mentioned that she didn’t ask how are stay was. She then seemed to go thru the motions to ask, when I told her about a problem we had, namely, running out of toilet paper and Kleenex. That morning, before we checked out, we had no extra roll of toilet paper when we needed toilet paper. The Kleenex box maybe had four sheets left. I called the front desk at the time this happened, and we were delivered another roll of toilet paper some 40 minutes later after I made the call. That’s not right. The woman at the desk when I told her this, barely acknowledged the situation, barely looked at us, and off handedly commented she would let housekeeping know. No apologies. This did not sit well with us, didn’t leave a good taste in our mouths about the experience, and was unsettling and disappointing. The way the whole deal went down was not at all commensurate with what one might expect from a hotel like the Intercontinental, let alone really any place of lodging. I wish I would have asked to speak with a supervisor, but we were in a hurry, as we were in town to visit a very sick relative. Not good!!!!"