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Best Western Premier Kansas City Sports Complex Hotel

3-star property
4011 Blue Ridge Cutoff, Kansas City, MO 1-855-201-7819

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2.4 out of 5
See all 17 Travelocity Reviews

"The place needs some maintenance. It was clean. The breakfast has been eliminated. The lady at the front desk was quite snippy. It felt like she h ... " More

By a verified traveler on Sun 02 Aug 2020

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Hotel Description

3-star hotel near Kauffman Stadium

In Kansas City

Within a 15-minute walk of the hotel, you'll find Kauffman Stadium and Arrowhead Stadium. Also within 9 miles (15 km) are Crown Center and T-Mobile Center.

Free perks

This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 168 guestrooms also offer free WiFi and TVs with cable channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Premier Kansas City Sports Complex Hotel ratings based on 17 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Best Western Premier Kansas City Sports Complex Hotel

Everyone (9) Couples (3) Family (2)
3 out of 5
The place needs some maintenance. It was clean. The breakfast has been eliminated. The lady at the front desk was quite snippy. It felt like she had to be there because she needed the pay, but she didn't really want to be there. "Ah, COVID Ma'am" (in a snarky voice) is how she answered a couple of our questions.

Posted by , from Colorado on Aug 2, 2020

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Comment from Hotel Management

Aug 6, 2020 by GM

Thank you for your recent stay at the Best Western Premier. I will address the concerns that you have noted with all staff involved.

2 out of 5
room is not clean toilet was backed up we were there for 2 days still didn't fix toilet

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Barbara

This the first I've heard about this. Please accept my apologies. It is very unlike my maintenance team to not respond. Thank you for your feedback. It is the only way to improve. I hope you give us another try.

5 out of 5

Posted by on Dec 19, 2019

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Comment from Hotel Management

Dec 21, 2019 by Barbara

I am so pleased that you enjoyed your stay and hope you will choose the Best Western Premier Kansas City Sports Complex when you next visit KC.

2 out of 5
Check In was a 6 hour plus disaster. Long lines only to be told my rooms would not be available until after the baseball game. Under staffed facility. Poor communication about the issues they were having getting the rooms turned over.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Sep 16, 2019 by Shay

Thank you for your response. We apologize for not exceeding your expectations. We will strive to get that score higher.

2 out of 5
Property was under construction, so there was a lot of mess around, pool closed, etc. I had 2 rooms, 1st room was ok. Second room had people in it, went back got new room, no lamps in that one. Finally got a 3rd room with 1 lamp in it. I think it was probably a room not ready to be returned back for renting yet. The sports bar in the facility at least had good bar food, so we didn't have to venture out to the parking lot to leave.

Posted by , from White House on Jul 20, 2019

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Comment from Hotel Management

Sep 16, 2019 by Shay

Thank you for your response. We apologize for not exceeding your expectations. We will strive to get that score higher.

1 out of 5
Motel was old and decrepit... not quality of Four Points I had previously visited.

Posted by on Jul 9, 2019

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1 out of 5
It was just horrible. While standing in line to check out. Another guest said she'd never stay there again.

Posted by on Jul 7, 2019

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1 out of 5
The staff went through my things and stole my iPad, a check from my checkbook and $200 cash. I was promised a Travelocity refund from them, I have yet to receive it

Posted by on Jun 17, 2019

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1 out of 5
The hotel is run down and outdated. Is under construction and the pool is closed. Not told this at booking. everything in the room needs to be refurbished. our mattress was ripped. No drink or food service till the pub opens a five pm.

Posted by on May 14, 2019

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Comment from Hotel Management

May 14, 2019 by Eric

We're sorry you were unhappy - we'll work hard to fix the issues you experienced. Thanks for letting us know.

5 out of 5
Property is under construction and there are some parts that can't be used, but the staff is friendly and the place is nice.

Posted by on Mar 31, 2019

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About the Best Western Premier Kansas City Sports Complex Hotel

Location 4011 Blue Ridge Cutoff, Kansas City, MO 64133

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A health club, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Premier Kansas City Sports Complex Hotel. Self parking is free. This 3-star Kansas City hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 6 levels
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 1979
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Kansas City Intl. Airport (MCI) (47.8 km / 29.7 mi)
  • Train station: Independence Station (7.4 km / 4.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Premier Kansas City Sports Complex Hotel offers 168 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Boulevard Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30.00 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per stay
  • Service animals are exempt from fees
  • Administrative fee: USD 100.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Kansas City Sports Complex
  • Four Points Sheraton Complex
  • Four Points Sheraton Complex Hotel
  • Four Points Sheraton Complex Hotel Kansas City Sports
  • Four Points Sheraton Kansas City Sports Complex
  • Sheraton Complex
  • Sheraton Kansas City Sports Complex
  • Four Points Sheraton Kansas City Sports Complex Hotel
  • Four Points Sheraton Sports Complex Hotel
  • Four Points Sheraton Sports Complex
  • Best Western Premier Kansas City Sports Complex Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.