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4.2 out of 5

"This is the neatest hotel ever with amazing decor and style. Some of the furniture shows its age, but I think they do a good job keeping it clean. The ... " More

By a verified traveler on Mon 16 Jan 2023

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Hotel Description

4-star boutique hotel near Forest Park

City center stay

Within a 15-minute walk of the hotel, you'll find Forest Park and St. Louis Zoo. Also, Washington University in St. Louis is within 2 miles (3 km) and St. Louis University is within 6 miles (10 km).

Free breakfast

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free English breakfast each morning.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$142* Per night/room Feb 5 - Feb 6

Royal Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Cheshire ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Cheshire

Everyone (8) Couples (5) Family (6)
4 out of 5
This is the neatest hotel ever with amazing decor and style. Some of the furniture shows its age, but I think they do a good job keeping it clean. The location is fabulous, close to WU and the Park, and not far from downtown; even a straight view to the Arch. Only complaint is the milk they had on hand was at its due date, so some were sour!!

Posted by on Jan 16, 2023

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5 out of 5
The property is beautiful and very inviting......lots of great decor to look at ....very clean and comfortable.....very friendly and accomodating staff

Posted by on Jan 4, 2023

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Comment from Hotel Management

Jan 5, 2023 by The Cheshire

Thank you, Stephanie, for your wonderful review and feedback. We are so glad that you enjoyed your stay with us. We love it when our guests really appreciate our unique charm. We hope to see you again soon.

3 out of 5
Nice concept. Holes and worn spots in bed sheets. Mold on shower curtain. Dirty baseboards.

Posted by on Oct 12, 2022

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Comment from Hotel Management

Oct 13, 2022 by The Cheshire

Thank you, Jim, for your review and feedback. We are sorry that you were not completely happy with your stay with us. We appreciate the feedback and will use it to improve.

5 out of 5

Posted by on Aug 7, 2022

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4 out of 5
The decor was wonderfu inside and out. You dont have to be a lover of british literature or an Anglophile to appreciate the atmosphere of this hotel. It was a nice experience to stay here instead of a cookie cutter chain hotel.

Posted by on Jul 29, 2022

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2 out of 5
Location is very convenient for Forest Park and Wash U. The cleanliness and general upkeep of the hotel could definitely use some work. The staff were friendly and doing their best, but numerous things in our room were stained and/or didn't work quite right. For example, the windows in the room open, but don't have screens. One of our windows was open slightly when we arrived and couldn't be closed fully, allowing potential for bugs as well as just humidity in the room causing everything to fog up and the VERY loud air conditioner to run nonstop. Second example, both our room keys stopped working part way through our stay. Staff scrambled to get us working keys with a key machine that wasn't working and no explanation or apology. Overall, the Cheshire was "fine" for us due to the convenient location, but we were relieved to be checking out. Pros: location, good free breakfast. Cons: unclean, spotty wifi, poor water pressure, fee for parking, staff in need of training and/or better working materials.

Posted by on Jul 12, 2022

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Comment from Hotel Management

Jul 15, 2022 by William

Thank you for your honest feedback Elizabeth. We will use it to continue to improve our hotel and service.

5 out of 5
It was wonderful

Posted by on Jun 29, 2022

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Comment from Hotel Management

Jun 30, 2022 by William

Thank you Vanessa for your high marks and wonderful comment. We hope to see you again soon.

4 out of 5
We are always happy to stay at The Cheshire when we're in St. Louis. This time, however, the breakfast was not that good. The fruit was fantastic, but the pastries seemed stale and the hot food was too salty to eat. The scrambled eggs were fine. The coffee could have been stronger. Other than that, we had a great stay. We will be back.

Posted by on Nov 12, 2021

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2 out of 5
Quaint building but not maintained. Room had big piles of dirt and dust in corners, comb in corner, used towel in closet. Window had piles of dust. Very disappointing. No wash cloths or bath mat in bathroom. Carpet was disgusting, would not walk on it barefoot. Always wanted to stay here, very sad and disappointed for money spent. Where is your pride!?

Posted by on Jun 11, 2021

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5 out of 5

Posted by on Mar 11, 2021

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 03 to May 25:

  • Swimming pool

Property Features

The Cheshire offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. A library, a terrace, and a complimentary children's club are also featured at the business-friendly The Cheshire. For a fee, parking is available. Smoking is allowed in designated areas at this Tudor Richmond Heights hotel.

  • 108 guestrooms or units
  • 4 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 1965
  • English breakfast (free)
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Children's club (free)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: St. Louis Gateway Station (9.9 km / 6.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Cheshire offers 108 accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Richmond Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free English breakfast daily.

Fox and Hounds Tavern - Onsite pub.

Boundary - Onsite brasserie. Open daily.

Basso - Onsite gastropub. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30.00 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, Eurocard, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 30.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cheshire Hotel Richmond Heights
  • Cheshire Richmond Heights
  • The Cheshire Hotel
  • The Cheshire Richmond Heights
  • The Cheshire Hotel Richmond Heights

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.