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Ameristar Casino Resort and Spa (St. Charles)

4.5-star property
1 Ameristar Blvd, St. Charles, MO 1-855-201-7819

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3.9 out of 5
Good!
See all 18 Travelocity Reviews

"EVERYTHING !!! NICE ROOM!!!! GREAT FOOD !!! GREAT ENTERTAINMENT !!! " More

By a verified traveler on Sat 14 Mar 2020

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Ameristar Casino St. Charles

City center retreat

At this St. Charles hotel, you'll be within half a mile (1 km) of Ameristar Casino St. Charles and 3 miles (5 km) of Lindenwood University. Family Arena and Katy Trail are also within 3 miles (5 km).

Luxury amenities

This luxury hotel features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. 7 restaurants, 2 bars/lounges, and a poolside bar offer an array of options for drinks and a bit to eat.

Free WiFi, iPod docks

Featuring conveniences like sitting areas and refrigerators, the 400 guestrooms also offer free WiFi and iPod docks. Flat-screen TVs, room service, and premium bedding are also available.

Deluxe 2 Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room Nov 30 - Dec 1

Spa Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe 2 Queen Suite Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King Suite Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ameristar Casino Resort and Spa (St. Charles) ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ameristar Casino Resort and Spa (St. Charles)

Everyone (9) Couples (2) Family (4)
4 out of 5

Posted by on Sep 4, 2020

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Comment from Hotel Management

Sep 11, 2020 by Ameristar St. Charles

Thank you for visiting us! We’d love to have you visit again.

5 out of 5
EVERYTHING !!! NICE ROOM!!!! GREAT FOOD !!! GREAT ENTERTAINMENT !!!

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 16, 2020 by Ameristar St. Charles

We are so glad that your visit to Ameristar St. Charles met your expectations! Thank you for sharing your experience with us, please come back to visit us again soon.

5 out of 5
I like the fact the casino and hotel are together. I don’t have anything I didn’t like.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Ameristar St. Charles

Thank you for taking the time to leave us a review. We are thrilled to see you enjoyed your stay and appreciate your kind words about our property. We hope to have you visit us again soon.

5 out of 5
We had to move to another room. The bed was broke in the first room. Very comfortable beds but wonder how elderly people can get into bed due to the height.

Posted by on Jan 30, 2020

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Comment from Hotel Management

Jan 31, 2020 by Ameristar St. Charles

Thank you for taking the time to leave us a review. We appreciate your feedback and will share your comments with our leadership team for review. We hope to have you stay with us again soon.

4 out of 5
Nice and safe. Fun and close And fun and safe and nice and close.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 10, 2020 by Ameristar St. Charles

We are so glad that your visit to Ameristar St. Charles met your expectations! Thank you for sharing your experience with us, please come back to visit us again soon.

4 out of 5

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 13, 2019 by Ameristar St. Charles

Thank you for visiting us! We’d love to have you visit again.

4 out of 5

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 10, 2019 by Ameristar St. Charles

Thank you for taking the time to leave us a review. We hope to have you stay with us again soon!

2 out of 5
I love the location and dining choices @ Ameristar. There was a H2o leak from a light fixture in my bathroom, the bathroom tv did not work. They moved me to a new room. The TV in this bathroom had sound, but no picture, the living sapce tv remote did not work, the wallpapperwas pealing off the wall near the ceiling in the sleeping area. I stayed here 4 years ago and was extremely happy with that stay. This time I was disappointed.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Nov 4, 2019 by Ameristar St. Charles

We are disappointed to read what appears to be a response to a less than exceptional experience. We appreciate your feedback and will share your comments with our leadership team for review. We hope to have you stay with us again soon.

2 out of 5
I didn’t appreciate the last minute “resort fee” I was charged while checking out. The clerk said it’s to cover the Internet and pool area. It’s not included in the rate. The nice thing is nobody stays there so there’s no waiting for anything. But for what little we received it wasn’t worth the price, or the rude desk clerks.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 22, 2019 by Ameristar St. Charles

Thank you for letting us know about your recent experience. We apologize if our service did not meet your expectations and appreciate you taking the time to share your review. We do try to make all guests aware of our $10 resort fee. It is disclosed in the disclaimer when you make your reservation. We apologize if you did not see that communication. We will share your comments with our leadership team for review.

4 out of 5
I loved the big spacious bathroom. However the couch was a little dirty and smelled like smoke.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 13, 2019 by Ameristar St. Charles

Thank you for your recent visit to Ameristar St. Charles, and for sharing your experience. We appreciate your feedback and will share your comments with our team for review. Please come back to see us again soon!

About the Ameristar Casino Resort and Spa (St. Charles)

Location 1 Ameristar Blvd, St. Charles, MO 63301

Renovations + Closures

The following facilities or services will be unavailable from September 26 2020 to September 27 2020 (dates subject to change):

  • One of the swimming pools

Property Features

Ameristar Casino Resort and Spa (St. Charles) offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A casino, a nightclub, and a spa tub are also featured at the luxury Ameristar Casino Resort and Spa (St. Charles). Smoking is allowed in designated areas at this 4.5-star St. Charles hotel.

  • 400 guestrooms or units
  • 7 dining venues
  • 2 bars or lounges
  • Casino
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Lambert-St. Louis Intl. Airport (STL) (13.6 km / 8.4 mi)

Room Amenities

Ameristar Casino Resort and Spa (St. Charles) offers 400 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Sitting area
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 1 PM and on weekends from 7 AM to 1 PM.

Bugattis Steak and Pasta - This steakhouse serves dinner only.

Amerisports Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Landmark Buffet - This buffet restaurant serves brunch, lunch, and dinner.

Falcon Diner - This diner serves breakfast, lunch, and dinner.

Pearls Oyster Bar - This restaurant serves dinner only. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

Ara has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 21 years old are not allowed in the spa.

  • Spa tub in spa
  • Minimum age to access spa is 21
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and lunch.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Resort fee: USD 10.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ameristar Casino
  • Ameristar Casino Resort
  • Ameristar Casino Resort St. Charles
  • Ameristar Casino St. Charles
  • Ameristar Resort
  • Casino Ameristar
  • Ameristar Casino St Charles
  • Ameristar Casino Resort and Spa Hotel St. Charles
  • Ameristar Casino Resort Spa
  • Ameristar Casino Resort and Spa St. Charles
  • Ameristar Casino Resort and Spa Hotel
  • Ameristar Casino St Charles
  • Ameristar Casino Resort Spa
  • Ameristar Casino Resort and Spa (St. Charles) Hotel
  • Ameristar Casino Resort and Spa (St. Charles) St. Charles
  • Ameristar Casino Resort and Spa (St. Charles) Hotel St. Charles

You should know

  • Pool access available from 9 AM to 6 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.