"Awesome place. If ever in Saint Louis again I would definitely stay there thank you very much " More

By a verified traveler on Thu 23 Aug 2018

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Hotel Description

3.5-star hotel near Hollywood Casino Amphitheatre

Near the airport

You'll be within 2 miles (3 km) of Hollywood Casino Amphitheatre and 6 miles (10 km) of Historic Main Street with a stay here. Also within 9 miles (15 km) are Lindenwood University and Family Arena.

Casino, 24-hour fitness

This hotel features a casino, a nightclub, and 7 restaurants. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking.

Free WiFi, comfy beds

The 502 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with digital channels, and other amenities include free WiFi and room service.

Sunset Tower, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$70 per night

Sunset Tower, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rodeo Tower, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rodeo Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rodeo Tower, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sunset Bungalow Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hollywood Casino & Hotel St. Louis ratings based on 22 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hollywood Casino & Hotel St. Louis

Everyone (12)
5 out of 5
Everyone was super nice! They have a coffee shop that is just amazing. I would recommend this hotel.

Posted by on Dec 9, 2018

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Comment from Hotel Management

Dec 12, 2018 by Hotel Management

Hello, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you

5 out of 5
We stayed in the Rodeo Suite and it was better than the photos. The room was beautiful and had a great time at the casino.

Posted by on Oct 21, 2018

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Comment from Hotel Management

Oct 23, 2018 by Hotel Management

Hello, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you

5 out of 5
Awesome place. If ever in Saint Louis again I would definitely stay there thank you very much

Posted by on Aug 23, 2018

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Comment from Hotel Management

Aug 26, 2018 by Hotel Management

Hello, Thank you for your feedback. We are so happy that you had a great time! We thank you for choosing to stay with us, and hope that you will come back and see us again soon! Thank you

4 out of 5
Only thing I didn't care for was, the parking garage elevator not connected to room elevators- you have to go down from room, walk around to entrance/front desk to get on elevator to garage

Posted by , from Utah on Jun 14, 2018

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Comment from Hotel Management

Jun 14, 2018 by Hotel Management

Eric, Thank you for your feedback. We appreciate you choosing to stay with us. We thank you for your feedback about the garage elevators, we will make sure to pass that along. We hope that you will come back and see us again soon! Thank you

4 out of 5
Hotel was nice. Casino was a locals place, still fun.

Posted by on Aug 25, 2017

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Comment from Hotel Management

Aug 29, 2017 by Hotel Management

We agree! Thanks for staying and come back and see us!

3 out of 5

Horrible mattress

Pros: Coffee, restaurants and bars all on site
Cons: Bed and bathroom
Location: Didn't venture out
Mattress was horrible - old and soft. Bathroom outdated.

Posted by , from Atlanta on Oct 11, 2016

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Comment from Hotel Management

Oct 14, 2016 by Hotel Management

Thank you for taking the time out to give us feedback. We are looking to remodel that tower including new beds.

4 out of 5

not bad

when we checked in they had over booked and did not have any of the type of room we paid for avalible so they did upgrade our room to suite at no additional charge to us. the down side was we booked non smoking and the suite we got upgraded to was a smoking room so it had a bit of an odor to it. the overall appearance of the room was very nice except for the whole in the wall from a door handle. most the staff was friendly. the only big issue I had was while eating lunch at the buffet they had water on the floor and no cation sign and my girlfriend slipped and fell pretty hard. one of the serves got the manager and had EMTs come over. all the manager said was these guys are going to look you over. it seemed real odd to me that she didn't even apologize or seem to care. the rest of the staff was nice though the server who saw her fall and one other the men refilling the buffet who saw it both asked her if she was ok but the manager realy seemed to not care. kind of weird. overall a nice hotel though

Posted by , from owensboro ky on Sep 14, 2016

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Comment from Hotel Management

Sep 18, 2016 by Manager

We received your feedback regarding your recent stay with us. First off, thank you for taking the time to provide us with feedback so that we can work towards improvement. We are working with the necessary departments to make sure things like this don’t happen again. We hope to see you back again.

2 out of 5

Dirty and Smelly

Pros: The Casino
Cons: No smoking
The 2nd floor hallway was dirty, as if no one had vacuumed for several days. And the carpet was in terrible shape. The lighting in our guest room bathroom was terrible. The sink stopper was broke. The hotel smelled bad because they allow smoking in the guest rooms.

Posted by on Nov 9, 2015

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Comment from Hotel Management

Dec 3, 2016 by Hotel Management

Thanks for taking the time to share your feedback. We will review and fix any needed issues. We will be going through a hotel remodel within the next 6 months.

2 out of 5

detaicerppa i taht sgniht great Casino but the ho

Pros: casino
Cons: awareness pay attention to small things
Location: malls ,more casinos ,dining ,attractions, history
Checking in was disappointing because one I became very ill on flight so my energy and tolerance level was low. Valet was no where to be found I had to beg the clerk to take my keys while she insisted someone would e assisting me momentarily I ended going to my room and my wife waited patiently for some one to take keys. Next morning wife says to me this room is dirty I say how she says the chair is very dirty crumbs stains etc. she tells me we should get another I say no honey don't fel like changing rooms she says oh well its your money.so we leave hotel to see sights and what do you know we are tracking valet again cant find know to bring car up 25 minutes later keep ion mind not that busy at all. we get back that evening still searching for valet so we just started leaving keys with guest check in wanted to order room service no books no menu in room we figured maybe they don't hAVE RooM SERVICE NEXT MORNING WE see TRAYS IN FRONT OF ROOM DOORS SO WOW THEY DO HAVE ROOM SERVICE. good thing we see the room attendant and ask she says yes you should have a menu card well she brought us one not to mention this god awful smell of sulfur or something woke us up so we dined out for breakfast that morning and all through the the hotel area smelled like sewage every evening so we ask what is that smell and the young lady replied no one has reported a smell to her she does not know what we are talking about oh well just wanted out the hotel as soon as possible

Posted by on Oct 21, 2015

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Comment from Hotel Management

Nov 2, 2016 by Hotel Management

Thanks for taking the time to share your feedback. We will review and fix any needed issues.

5 out of 5

It was Convenient and close

Very friendly staff . I especially enjoyed the staff member at the coffee shop taking my order and running the register , she was very professional .

Posted by , from Oklahoma on Aug 18, 2015

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Comment from Hotel Management

Aug 31, 2016 by Hollywood Casino Manager

We always want to provide excellent customer service. We will pass along the positive feedback to the coffee shop.

About the Hollywood Casino & Hotel St. Louis

Location 777 Casino Center Drive, Maryland Heights, MO 63043

Property Features

There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A 24-hour business center and meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 6400 square feet (595 square meters) and includes conference space. A casino, a nightclub, and a 24-hour fitness center are also featured at the business-friendly Hollywood Casino & Hotel St. Louis. A roundtrip airport shuttle is free at scheduled times. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Maryland Heights hotel.

  • 502 guestrooms or units
  • 12 levels
  • 2 buildings
  • 7 dining venues
  • 3 bars or lounges
  • 5 conference rooms
  • 6400 sq ft of conference space
  • 595 sq m of conference space
  • Casino
  • Nightclub
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (12.5 km / 7.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hollywood Casino & Hotel St. Louis offers 502 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in June 2017.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

Eat Up Buffet - This restaurant specializes in American cuisine.

Celebrity Grill - This diner specializes in American cuisine and serves breakfast, lunch, and dinner.

Charlie Gittos - This restaurant specializes in Italian cuisine and serves dinner only.

99 Hops House - This bistro specializes in American cuisine and serves dinner only.

Final Cut Steakhouse - This steakhouse specializes in American cuisine and serves dinner only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals on site
  • Rock climbing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 9 PM
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7 AM to 8 PM. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 7 AM to 8 PM. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 10.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Airport shuttle
  • Internet access
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Valet parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • In-room microwave fee: USD 5.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casino Hollywood St. Louis
  • Hollywood Casino & Hotel St. Louis
  • Hollywood Casino & Hotel St. Louis Maryland Heights
  • Hollywood Casino Hotel St. Louis Maryland Heights
  • Hollywood Casino St. Louis Maryland Heights
  • Hollywood Hotel St. Louis
  • Hollywood St. Louis Hotel
  • St. Louis Casino Hotel
  • St. Louis Hollywood
  • St. Louis Hollywood Casino
  • Hollywood Casino Hotel St. Louis
  • Hollywood Casino St. Louis

You should know

  • Hollywood Casino & Hotel St. Louis offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.