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4.5 out of 5

"The breakfast used to be better. Food was cold and not a great selection as there has been in the past. " More

By a verified traveler on Sun 16 Feb 2020

Hotel Description

3.5-star hotel near Ameristar Casino St. Charles, connected to the convention center

Convention convenience

Within 2 miles (3 km) of this St. Charles hotel, you'll find Ameristar Casino St. Charles and Historic Main Street. Lewis & Clark Boathouse and Nature Center and Lindenwood University are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 296 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include refrigerators, microwaves, and room service.

Suite, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$115* Per night/room Nov 30 - Dec 1

Suite, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites St. Louis - St. Charles ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites St. Louis - St. Charles

Everyone (7) Couples (1) Family (1)
5 out of 5

Posted by on Jun 24, 2020

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Comment from Hotel Management

Jun 28, 2020 by Tim L

We appreciate sharing your 5 star experience.

4 out of 5

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 9, 2020 by Scott Heiman

Thank you for staying with us. I hope you stay with us the next time you come to St. Charles.

5 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by GM

Dear Traveler, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Tim Lewin General Manager

4 out of 5
The breakfast used to be better. Food was cold and not a great selection as there has been in the past.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Scott Heiman

I apologize for your experience at breakfast. We are continually try different items at our breakfast buffet to see what works best. We want all of our guest to have a great experience. I hope you will come see us again.

5 out of 5
Beautiful hotel. Loved the managers reception. Breakfast was great. Keep in mind this is a very busy hotel on the weekends so go to breakfast early or you will have to wait in line.

Posted by on Oct 16, 2019

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Comment from Hotel Management

Dec 11, 2019 by Tim

Thank you for sharing the tips for fellow travelers. You are correct that on the weekend we are very popular. An early breakfast is a key if you enjoy having the space be very quiet.

4 out of 5
Heat was not working one night and it was terribly cold

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 30, 2019 by Embassy

Thank you for letting us know. We did have a couple rooms that had an issue that night with their heaters. We were able to successfully move them as well as fix the issues in their original rooms. Please do not hesitate to reach out to the front desk with any issues so we can resolve this as soon as possible. The quality of your stay is our top priority and always will be.

5 out of 5

Posted by on Jan 27, 2019

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5 out of 5
Always a great experience. Love the free made to order breakfast.

Posted by , from Ohio on Apr 18, 2018

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Comment from Hotel Management

May 12, 2018 by Tim

I am so pleased that you enjoy our complimentary cooked to order breakfast. It is a pillar of our brand and one that we take great pride in serving. Thank you for your loyalty.

5 out of 5

Nice hotel near historic St. Charles.

I had a wonderful time here. The only down fall was there was construction on the parking lot, so parking was limited.

Posted by on Aug 17, 2015

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2 out of 5

caterers to who?

Just trying to figure out who your hotel caterers to? Great spa, enjoyed it very much. Rooms were spacious, clean & comfortable. The biggest complaint was the out of hand, ill behaved soccer teams. Children running wild without chaperones, throwing ice over the balcony in atrium (it hurts), stopping and jamming the elevators, taking every cube of ice to fill their coolers & water jugs, leaving mounds of trash in the lounge areas and trampling other guests at breakfast. Will strongly consider if we will stay there again.  Spoke with many others who felt the same way. 

Posted by , from St. Charles, MO on Sep 7, 2013

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About the Embassy Suites St. Louis - St. Charles

Location 2 Convention Center Plz, St. Charles, MO 63303

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites St. Louis - St. Charles offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee. A business center and limo/town car service are available. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites St. Louis - St. Charles. Free self parking is available. This 3.5-star St. Charles hotel is smoke free.

  • 296 guestrooms or units
  • 12 levels
  • Built in 2005
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Lambert-St. Louis Intl. Airport (STL) (13.4 km / 8.3 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Embassy Suites St. Louis - St. Charles offers 296 accommodations with laptop-compatible safes and safes. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.

Embassy Suites St. Louis - St. Charles has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay, plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel St. Louis-St. Charles
  • Embassy Suites St. Louis-St. Charles
  • Embassy Suites St. Louis-St. Charles Hotel
  • Embassy Suites St. Louis St. Charles Hotel
  • Embassy Suites St. Louis Hotel
  • Embassy Suites St. Louis St. Charles
  • Embassy Suites St. Louis
  • Embassy Suites St. Louis - St. Charles Hotel
  • Embassy Suites St. Louis - St. Charles St. Charles
  • Embassy Suites St. Louis - St. Charles Hotel St. Charles

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.