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Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel

2.5-star property
13615 Riverport Drive, Maryland Heights, MO 1-855-201-7819
3.6 out of 5
Good!
See all 45 travelocity Reviews

"So I will say right off , staff was friendly and helpful. The reason I rated the way I did was at checking I provided my name and no one checked my id ... " More

By a verified traveler on Fri 20 Aug 2021

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Maryland Heights hotel

Near the airport

You'll be within half a mile (1 km) of Hollywood Casino Amphitheatre and 2 miles (3 km) of Hollywood Casino with a stay here. Also, Centene Community Ice Center is within 2 miles (3 km) and Historic Aircraft Restoration Museum is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free area shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and concierge services.

Free WiFi, refrigerators

The individually decorated guestrooms offer free WiFi and free local calls. Flat-screen TVs come with cable channels, and other amenities include refrigerators and microwaves.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$90* Per night/room Oct 24 - Oct 25

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel ratings based on 45 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel

Everyone (18) Couples (4) Family (22)
1 out of 5
We could not stay here. Holiday Inn Express did not have our booking. I do not know if the fault was Travelocity or HIE but when we arrived the unhelpful hotel clerk told us our confirmation number did not work and we had not room. We called Travelocity and CJ tried to correct the booking but could not and he was not given any assistance from the Hotel clerk. CJ told us to find our own accommodations. We told him "No you have our money you find us a room, book and confirm it before we drive around the city. He was able to find a room. It cost us and additional $200. CJ say Travelocity and HIE will try to reach a refund resolution in 10 days. I cannot recommend this property.

Posted by , from LUMBERTON on Sep 6, 2021

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3 out of 5
So I will say right off , staff was friendly and helpful. The reason I rated the way I did was at checking I provided my name and no one checked my id. Simply gave me room keys. Then, I went out to a local concert and came back (lots of folks from concert staying at hotel). My key didn’t work. I walked up to another front desk person and indicated my key wasn’t working. She asked my room number and rekeyed my card without asking my name or for identification. A little unnerving!

Posted by on Aug 20, 2021

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4 out of 5
Liked easy parking. The hotel could have been cleaner. Sticky floor in room. No waste basket in bathroom.

Posted by on Aug 9, 2021

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5 out of 5
I liked how it was quiet, in a nice location. People were friendly.

Posted by on Aug 9, 2021

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1 out of 5
Check in was horrible. Staff was under persons and not willing to give us the full information we needed.

Posted by on Jul 24, 2021

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5 out of 5
Good location

Posted by on Jul 16, 2021

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5 out of 5
No complaints

Posted by on Jul 15, 2021

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5 out of 5

Posted by on Jun 12, 2021

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1 out of 5
None of the rooms where clean even though check started at 3. And the staff were very rude.

Posted by , from Rutherford tn on Mar 2, 2020

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Comment from Hotel Management

Mar 3, 2020 by Brent Avis

I am very sorry for such an experience. I am personally looking into ways to improve the situation, and it should be different in the future.

2 out of 5
Beds were really hard. Towels laying all over the pool area. Someone opened our door at 2 am and came into our room.

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 3, 2020 by Brent Avis

I am so very sorry for the experience that you had. The staff member who entered your room has been terminated, and that will not happen again. Again, I apologize profusely for that situation.

About the Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel

Location 13615 Riverport Drive, Maryland Heights, MO 63043

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel. Free self parking is available. This Maryland Heights hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Express St. Louis Arpt - Maryland Hgts, an IHG Hotel offers 120 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 10

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate Maryland Heights
  • Wingate Wyndham Hotel Maryland Heights
  • Wingate Wyndham Maryland Heights
  • Quinta Inn St. Louis Airport Riverport Maryland Heights
  • Quinta Inn St. Louis Airport Riverport
  • Quinta St. Louis Airport Riverport Maryland Heights
  • Quinta St. Louis Airport Riverport
  • Wingate By Wyndham St. Louis Riverport Hotel Maryland Heights
  • Quinta Wyndham St. Louis Airport-Riverport Hotel
  • Quinta Wyndham St. Louis Airport-Riverport Maryland Heights
  • Holiday Inn Express St. Louis Arpt Maryland Hgts
  • Hotel La Quinta by Wyndham St. Louis Airport-Riverport
  • Wingate by Wyndham Maryland Heights
  • Quinta Wyndham St. Louis Airport-Riverport
  • Wingate by Wyndham Maryland Heights
  • La Quinta Inn Suites St. Louis Airport Riverport
  • La Quinta by Wyndham St. Louis Airport Riverport
  • La Quinta Inn Suites by Wyndham St Louis Airport Riverport

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.