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DoubleTree by Hilton Hotel St. Louis Westport

4-star property
1973 Craigshire Rd, Maryland Heights, MO 1-855-201-7819
4.2 out of 5
Very good!
See all 27 travelocity Reviews

"This was our chosen hotel as a team which was the reason for our stay. We were given vouchers for free buffet breakfast as part of our soccer tourney ... " More

By a verified traveler on Tue 06 Dec 2016

Points Of Interest

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Hotel Description

4-star guestrooms with comfy beds

In shopping district

You'll find Westport Plaza and Creve Coeur Golf Club within 3 miles (5 km) of this hotel. Also, Holocaust Museum is within 3 miles (5 km) and Hollywood Casino Amphitheatre is within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking.

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$136* Per night/room Apr 7 - Apr 8

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton St. Louis - Westport ratings based on 27 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton St. Louis - Westport

Everyone (3) Business (1)
1 out of 5
The spa was not available... non existing... the room was only a 2 bed queen, not deluxe, like it was offered via travelocity. The pool looked a little dirty, and the ceiling was rusted. There was holes in the room wall.

Posted by on Apr 10, 2022

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5 out of 5

Posted by on Nov 24, 2021

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5 out of 5

Posted by on May 30, 2021

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1 out of 5
First room 91 degrees, thermostat needed battery. Back to front desk Second room literally right next to highway, room next to me or right across the hall crying baby. I tolerated it for an hour realized I would never get any sleep if I didn’t ask for another room. Back to front desk Not once did anyone offer to help me move my luggage from floor to floor Started on 3rd floor Moved to 5th floor Moved to 10th floor

Posted by on Feb 5, 2019

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Comment from Hotel Management

Apr 29, 2019 by Jessica

I am sorry that you had to move rooms and you were not offered any assistance with your bags during that time. The situation you described is not up to our normal standards. We will look into the issue and use it as learning opportunity for our staff. Thank you for your feedback.

5 out of 5

stayed with soccer team

Location: It is within a business park so for business this would be ideal.
This was our chosen hotel as a team which was the reason for our stay. We were given vouchers for free buffet breakfast as part of our soccer tourney otherwise its a pricey breakfast option. The boys liked the free cookies upon arrival and enjoyed the pool as well. The lobby was nice and open for the parents to gather.

Posted by on Dec 6, 2016

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Comment from Hotel Management

Dec 14, 2016 by Dan

Dear Anonymous: Thank you for taking the time to review our DoubleTree by Hilton. My staff and I appreciate the feedback. Come back to see us again soon! Sincerely, Dan Gough General Manager

4 out of 5

The hotel was a great price

Pros: Close restaurants, Free Internet
Cons: no free breakfast
Everything was good. But it was a little to far to drive to go downtown.

Posted by , from Oklahoma, USA on Oct 29, 2012

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5 out of 5

Truly a very nice hotel

This hotel made my one night get away feel more like a vacation. The lobby was modern & chic, the staff courteous & friendly.( Those warm cookies didn't hurt either...) The room was beautifully decorated and very spacious. The bedding was nice. The leather quilted headboard was to die for. I kept "petting" it. Really a nice experience. My one suggestion? Exhaust fans in the bathroom...the shower really steamed it all up!

Posted by , from Champaign, IL, USA on Sep 13, 2012

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5 out of 5

This hotel was very nice and enjoyable

Pros: Close restaurants, Quiet
Cons: No free Internet, microwave oven in room
The hotel was very enjoyable, we were very happy with our stay. The only thing that would have made it better was a microwave oven in the room.

Posted by , from Memphis, TN on Jul 29, 2012

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4 out of 5

Nice staff

Pros: Close restaurants
Cons: No free Internet
Clean, well staffed, nice location. You have to pay for wi-fi!

Posted by , from Illinois on Jul 12, 2012

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2 out of 5

Very rude staff.

Cons: Nothing close, No free Internet
Very rude staff. I called about room service, they didn't answer for 3 times, they put me on hold and we're rude. I gotten hung up on by a front desk clerk. The rooms phone cord was cut. Housekeeping did half their job on the room. And much more. When I had enough of it, I came down to the lobby to ask for a manager, and rudely, the front desk clerk said that there was not one present and 'he was as close to a manager and we were going to get.' The next day, we met up with one and had gotten our money back on everything that we spent at the hotel. Overall, I would not recommend this hotel but hopefully the manager has had a talk about this with his staff and the place will become a better business.

Posted by , from Mt Carmel, IL, USA on Jul 10, 2012

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About the DoubleTree by Hilton Hotel St. Louis Westport

Location 1973 Craigshire Rd, Maryland Heights, MO 63146

Property Features

DoubleTree by Hilton Hotel St. Louis Westport offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 12000 square feet (1080 square meters) and includes a conference center. The business-friendly DoubleTree by Hilton Hotel St. Louis Westport also features a vending machine, coffee/tea in a common area, and concierge services. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

  • 1 building
  • 327 guestrooms or units
  • 11 levels
  • 12000 sq ft of conference space
  • 1080 sq m of conference space
  • Built in 1980
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel St. Louis Westport offers 327 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Maryland Heights hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Copperfields - This restaurant serves breakfast, lunch, and dinner.

Lobby Bar - Onsite lobby lounge.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 16
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 10.95 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel St. Louis Westport
  • DoubleTree Hilton St. Louis Westport
  • DoubleTree Hilton Westport St. Louis
  • DoubleTree Hotel Westport St. Louis
  • DoubleTree Westport St. Louis
  • Hilton Westport St. Louis
  • DoubleTree Hilton Hotel St. Louis Westport Maryland Heights
  • DoubleTree Hilton St. Louis Westport Maryland Heights
  • DoubleTree by Hilton St. Louis Westport
  • DoubleTree by Hilton Hotel St. Louis Westport
  • DoubleTree by Hilton St. Louis - Westport Hotel
  • DoubleTree by Hilton St. Louis - Westport Maryland Heights
  • DoubleTree by Hilton St. Louis - Westport Hotel Maryland Heights

You should know

  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.