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Red Roof Inn St Louis - Westport

2-star property
11837 Lackland Rd, Maryland Heights, MO 1-855-201-7819
2.8 out of 5
See all 38 travelocity Reviews

"Did not like the $ 50 dollars room deposit and 7 days for you to get your money back they took it right out why can they put it right back on the next ... " More

By a verified traveler on Fri 05 Aug 2022

Points Of Interest

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Hotel Description

Maryland Heights guestrooms with free WiFi

In Maryland Heights

A stay at this hotel places you within half a mile (1 km) of Westport Plaza and 3 miles (5 km) of Holocaust Museum. Also, Creve Coeur Golf Club is within 3 miles (5 km) and Mercy Olive Mason MOB is within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. The front desk is staffed around-the-clock and laundry facilities are on offer.

Standard Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room Apr 1 - Apr 2

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed (Smoke Free)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn St Louis - Westport ratings based on 38 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn St Louis - Westport

Everyone (17) Couples (6) Family (13)
3 out of 5
Did not like the $ 50 dollars room deposit and 7 days for you to get your money back they took it right out why can they put it right back on the next day

Posted by on Aug 5, 2022

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1 out of 5
The picture on the website is a fake. The rooms are not remodeled. they have an unpleasant odor. The staff was barely awake and not friendly.

Posted by on May 26, 2022

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4 out of 5
The up keep of the property could use some work

Posted by on Jul 19, 2021

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4 out of 5

Posted by on Jul 18, 2021

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1 out of 5

Posted by on Jun 21, 2021

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1 out of 5
Don't get a room here unless you just need a place to park and sleep in your car. Filthy. Bad air. Just - not worth the $50 savings from the next-level cost of a room in Westport Plaza.

Posted by on Jun 21, 2021

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4 out of 5
Friendly staff, rooms could use a deep cleaning but ok for a quick stay. Pet friendly is awesome and no extra fees. May want to rethink the wood particle flooring in the bathrooms as it will get wet and bubble. Our standard King room was nice size, bed was harder than I like, Nice TV and cable.. there is a vending area, ice, ATM, and microwave by office in vending area. Pretty good for the price I paid of 48 including taxs for the evening

Posted by on Feb 20, 2020

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2 out of 5
This feels like a place that you go to when you cant afford motel 6, but costs more. The staff are ok, but the they allow all kinds of low lifes to stay. They were checking people in with prepaid visas. A ton of people smoking weed in the rooms and it comes through the walls. Very loud and people falling in to our door and window all night. Yelling and talking loud all night. will not ever stay at a red roof inn again! This was our first time at a red roof and we were victims of well taken pictures online that makes the rooms seem a lot better than they are.

Posted by , from St. Louis Missouri on Feb 15, 2020

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3 out of 5
Lady checking me in eas rude. Bedspread had something sticky on it. Batnroom floor was dirty. Overall appearance of property was not a place i will return to.

Posted by on Nov 25, 2019

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4 out of 5

Posted by on Oct 26, 2019

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About the Red Roof Inn St Louis - Westport

Location 11837 Lackland Rd, Maryland Heights, MO 63146

Property Features

Red Roof Inn St Louis - Westport offers its guests coffee/tea in a common area, laundry facilities, and an elevator. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this Maryland Heights hotel.

  • 158 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1987
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Red Roof Inn St Louis - Westport offers 158 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with premium cable channels. This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Red Roof Inn St Louis Westport
  • Red Roof Inn St Motel Westport Louis
  • Red Roof Inn St Louis Westport Motel Maryland Heights
  • Red Roof Inn St Louis Westport Motel
  • Red Roof Inn St Louis Westport Maryland Heights
  • Red Roof Inn St Louis Westport
  • Red Roof Inn St Louis - Westport Hotel
  • Red Roof Inn St Louis - Westport Maryland Heights
  • Red Roof Inn St Louis - Westport Hotel Maryland Heights

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.