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Sonesta ES Suites St. Louis - Chesterfield

3-star property
15431 Conway Rd, Chesterfield, MO 1-855-201-7819
4.3 out of 5
Very good!
See all 18 travelocity Reviews

"This property had all the comforts of home and a nice layout, good TV reception, adequate kitchen space, large refrigerator, bed was comfortable. This ... " More

By a verified traveler on Mon 09 May 2022

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Hotel Description

3-star apartment with kitchen in Chesterfield

In suburbs

Within 2 miles (3 km) of this Chesterfield aparthotel, you'll find Westfield Chesterfield Mall and Faust Park. Sophia M. Sachs Butterfly House and Governor Bates Trail Trailhead are also within 2 miles (3 km).

Business services

This aparthotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. Express check-out, dry cleaning, and luggage storage are also on offer.

Free WiFi, kitchens

The 104 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and washers/dryers.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$125* Per night/room Nov 1 - Nov 2

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Fireplace (Loft)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sonesta ES Suites St. Louis - Chesterfield ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta ES Suites St. Louis - Chesterfield

Everyone (4) Couples (3) Family (9)
5 out of 5
This property had all the comforts of home and a nice layout, good TV reception, adequate kitchen space, large refrigerator, bed was comfortable. This was a very nice place to stay.

Posted by , from Des Moines on May 9, 2022

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Comment from Hotel Management

May 9, 2022 by Bill

Hello Thomas, Thank you very much for your review. We appreciate your business.

5 out of 5
All good

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 18, 2022 by Bill

Hello Rick, Thank you very much for your review.

3 out of 5
While returning each evening there were zero parking even remotely close to our rooms. Practically had to park in a separate lot across the street. Was also very disappointed as the advertisement says free breakfast when in reality it is nothing more than a bottle of water etc.

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 11, 2022 by Sonesta

Hello Joe, Thank you for your review. We're sorry you were not able to park in front of your suite. We appreciate your business.

5 out of 5
Would like to have stayed longer. For the short period I laid there or was nice, there was a few minor mishaps in the room that could've been handled my maintenance, like cabinet handle broken, bottom drawer on stove off track, dresser drawer of track. Only used place for sleeping, bed was Comfy

Posted by on Feb 27, 2022

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Comment from Hotel Management

Feb 28, 2022 by Bill

Hello Candace, Thank you very much for your review. We appreciate your business and look forward to seeing you next time and hopefully you can stay longer.

5 out of 5
I loved the spacious loft room. We traveled with our three kids and my mother in law (6 total). Our children are older (16, 14, 13). We had more then enough room to sleep (one child was on the couch their choice) and never felt cramped or on top of each other as in a traditional motel room. The price was perfect and comparable to a traditional hotel room. We were very satisfied and plan to stay again.

Posted by on Aug 13, 2021

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Comment from Hotel Management

Aug 13, 2021 by Bill

Hello, Thank you very much for the 5 Star review!! We appreciate your business.

2 out of 5

Posted by on Jul 22, 2021

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Comment from Hotel Management

Nov 5, 2021 by Sonesta

Hello, Thank you.

3 out of 5
Everything was ok except I thought I was checking out Sunday I put in the dates & thought I confirmed it over the phone with a rep but I was wrong check-out was Saturday & I was gone the girl at the front desk didn’t call until after she checked me out of the room she was rude about it said she had been calling me & no one answered then I tried to reach u all & couldn’t so I spent my beautiful Saturday trying to book another room which I ended up paying dearly for GREAT ANNIVERSARY weekend.......

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 5, 2021 by Sonesta

Hello, Thank you for your review.

3 out of 5
There was a mouse in our walls. They moved us to another room and said we could leave our belongings and gather them in the morning. When we went to gather, our toiletries and food were already trashed, belongings piled and thrown from over the balcony. The clerks were super sweet and helpful. I was told i was going to be refunded and have being very patient through the pandemic, but it's going on a month now, so I'm a little frustrated.

Posted by , from Tulsa on Apr 10, 2020

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Comment from Hotel Management

Apr 17, 2020 by Bill

Hello, Thank you for your review. Please contact Tim the Front Desk Supervisor anytime after 3pm central time to discuss your issue.

5 out of 5
It was very peaceful, felt safe, and Great Staff!!!

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 4, 2020 by Bill

Hello, Thank you very much for the 5 Star review!

5 out of 5
Very quiet, loved the rooms!!!🙂🙂🙂🤗🤗 Very nice front desk workers! Loved the dispensers in shower! We plan on coming back!!

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 14, 2019 by Bill

Hello, Thank you very much for the awesome review! We appreciate your business and look forward to seeing you again.

About the Sonesta ES Suites St. Louis - Chesterfield

Location 15431 Conway Rd, Chesterfield, MO 63017

Renovations + Closures

The following facilities or services will be unavailable from May 17 2021 to September 4 2022 (dates subject to change):

  • Swimming pool

Property Features

WiFi is free in public spaces. You'll find a business center on site. The business-friendly Sonesta ES Suites St. Louis - Chesterfield also features laundry facilities, dry cleaning/laundry services, and express check-out. Free self parking is available. This 3-star Chesterfield aparthotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • Built in 1986
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sonesta ES Suites St. Louis - Chesterfield offers 104 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Portable hoist available
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at 3:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott St Aparthotel
  • Residence Inn Marriott St Aparthotel Chesterfield Louis
  • Residence Inn Marriott St Louis Chesterfield
  • Residence Inn Marriott St Louis Chesterfield Aparthotel
  • Residence Inn Marriott St Louis Aparthotel
  • Sonesta ES Suites St. Louis Chesterfield Aparthotel
  • Sonesta ES Suites St. Louis Chesterfield
  • Sonesta ES Suites St. Louis Aparthotel
  • Sonesta ES Suites St. Louis
  • Residence Inn By Marriott St Louis Chesterfield
  • Sonesta ES Suites St. Louis - Chesterfield Aparthotel
  • Sonesta ES Suites St. Louis - Chesterfield Chesterfield

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.