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The Elms Hotel & Spa, a Destination by Hyatt Hotel

3.5-star property
401 Regent St, Excelsior Springs, MO 1-855-201-7819

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Hotel Description

3.5-star golf hotel near Paradise Playhouse

In historical district

Within a 15-minute walk of the hotel, you'll find Paradise Playhouse and Hall of Waters and Cultural Museum. Excelsior Golf Course and Fence Stile Vineyards and Winery are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, 2 spa tubs, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and free valet parking. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$150* Per night/room Mar 8 - Mar 9

Presidential Suite, 1 King Bed with Sofa bed (Royal)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds (Royal)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Royal)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed (Parlor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Elms Hotel & Spa, a Destination by Hyatt Hotel ratings based on 26 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Everyone (11) Couples (5) Family (7)
5 out of 5
Unique, old school

Posted by , from Lawrence on Dec 2, 2022

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Comment from Hotel Management

Dec 2, 2022 by Assistant Hotel Manager

Dear Terry, Thank you for choosing to stay with us and for taking the time to leave your review. We are delighted to have exceeded your expectations. We hope you will make The Elms Hotel & Spa your home away from home whenever your travels bring you to our area.Audrey BakerAssistant Hotel Manager

5 out of 5

Posted by on Jul 6, 2022

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Comment from Hotel Management

Jul 21, 2022 by Chanelle, Front Office Manager

Hello Andrea, Thank you for your recent stay & review!

4 out of 5

Posted by , from SAN DIEGO on Jul 2, 2022

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5 out of 5

Posted by on May 19, 2022

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5 out of 5

Posted by , from Columbia on May 14, 2022

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5 out of 5

Posted by on Dec 28, 2021

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5 out of 5
Great experience - friendly staff, wonderful spa treatments. Food in the restaurant was very good. It was a great weekend getaway.

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 18, 2021 by Chanelle, Front Office Manager

Hello Janell, Thank you for your recent stay & review! We are happy you had a great stay and we hope to see you again in the future!

1 out of 5
For the top price they charge, most of the amenities were broke and not working, since Hyatt took over it has gone seriously down hill. It is not worth the stay.

Posted by on Oct 9, 2021

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Comment from Hotel Management

Oct 17, 2021 by Chanelle, Front Office Manager

Hello Tony, I am so sorry your stay was not what you expected and what we would like to deliver. Please feel free to reach out to me directly if you plan on booking in the future. We would like to ensure all goes smoothly & we deliver the experience you truly deserve. Thank you,

5 out of 5
Old hotel in a quiet little town. It is a fantastic place to get away, relax and enjoy a restful weekend.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Sep 19, 2021 by Chanelle, Front Office Manager

Hello Mark, Thank you for your recent stay & review! We hope to have you back in the future!

5 out of 5
Property was exactly what we expected. A historical experience with class. We enjoyed using the outdoor pool and hit tub and felt very relaxed during our stay. We wished we could have stayed longer. There is a lot to do and see on the property. Next visit it will be our focus.

Posted by on Jul 9, 2021

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About the The Elms Hotel & Spa, a Destination by Hyatt Hotel

Location 401 Regent St, Excelsior Springs, MO 64024

Property Features

The Elms Hotel & Spa, a Destination by Hyatt Hotel offers its guests a full-service spa, 2 spa tubs, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 250 square feet (23 square meters) and includes conference space. A 24-hour fitness center, a sauna, and a terrace are also featured at the business-friendly The Elms Hotel & Spa, a Destination by Hyatt Hotel. Free self parking and valet parking are available. This 3.5-star Excelsior Springs hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 250 sq ft of conference space
  • 23 sq m of conference space
  • Built in 1912
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

The Elms Hotel & Spa, a Destination by Hyatt Hotel offers 153 accommodations with iPod docking stations and safes. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • Private outdoor space
  • HD television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Eighty Eight Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Late night fare is available from room service (during limited hours).

Nearby Activities

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

The onsite spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

  • Spa tub in spa
  • Number of treatment rooms 17
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Cribs (infant beds) are available for USD 20 per day.

Pet Policy

  • Pets: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted.Ā This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60Ā°C/140Ā°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.65 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20 per day
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elms Excelsior Springs
  • Elms Hotel
  • Elms Hotel Excelsior Springs
  • Hotel Elms
  • The Elms Hotel Spa
  • The Elms Hotel Spa
  • The Elms Hotel Spa a Destination by Hyatt Hotel
  • The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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