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Best Western Plus The Charles Hotel

3.0 star property
3-star hotel near Ameristar Casino St. Charles

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Photo gallery for Best Western Plus The Charles Hotel

Lobby sitting area
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Free daily buffet breakfast
Lobby sitting area
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1425 South 5th Street, St. Charles, MO, 63301
  • Place, St Charles Convention Center
    ‪8 min walk‬
  • Place, Ameristar Casino St. Charles
    ‪11 min walk‬
  • Place, Historic Main Street
    ‪12 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)
  • 321 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

  • 321 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(68 reviews)
  • 321 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(57 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillowtop beds, in-room safe, desk

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 4

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Exterior

Comfort Suites St Charles - St Louis

St. Charles
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,001 reviews
$92 nightly
The price is $105
Mar 8 - Mar 9
Total with taxes and fees
Comfort Suites St Charles - St Louis

About the neighborhood

St. Charles

Close to airport.Within a 15-minute walk of the hotel, you'll find Ameristar Casino St. Charles and St Charles Convention Center. Historic Main Street and Frontier Park are also within 2 miles (3 km).

What's nearby

  • St Charles Convention Center - 8 min walk - 0.5 miles
  • Ameristar Casino St. Charles - 11 min walk - 0.6 miles
  • Historic Main Street - 12 min walk - 0.7 miles
  • SSM Health St. Joseph Hospital - 20 min walk - 1.1 miles
  • Lindenwood University - 2 min drive - 1.8 miles

Getting around

  • Kirkwood Station - 23 min drive
  • St. Louis Lambert Intl. Airport (STL) - 12 min drive

Restaurants

  • ‪Star Club Lounge @ Ameristar Casino - ‬12 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬8 min walk

About this property

Best Western Plus The Charles Hotel

3-star hotel near Ameristar Casino St. Charles
Best Western Plus The Charles Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus The Charles Hotel. Free self parking is available.

This 3-star St. Charles hotel is smoke free.

  • 133 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Plus The Charles Hotel offers 133 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Comfort Suites St Charles - St Louis
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,001 reviews
$92 nightly
The price is $105
Mar 8 - Mar 9
Total with taxes and fees
Comfort Suites St Charles - St Louis

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 10 2026 to May 1 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

How close is Best Western Plus The Charles Hotel to the airport?

Best Western Plus The Charles Hotel is 8 mi (12-min drive) away from the St. Louis Lambert Intl. Airport (STL) airport, the closest popular airport to the property.

Does Best Western Plus The Charles Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus The Charles Hotel.

Does Best Western Plus The Charles Hotel offer free breakfast?

Best Western Plus The Charles Hotel offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western Plus The Charles Hotel?

No, there is no casino at this hotel, but Ameristar Casino St. Charles (12-min walk) and Hollywood Casino (7-min drive) are nearby.

What time is check-in at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Best Western Plus The Charles Hotel?

This hotel offers free self parking.

Does Best Western Plus The Charles Hotel have a pool?

Best Western Plus The Charles Hotel features an indoor pool.

Does Best Western Plus The Charles Hotel have a restaurant?

Best Western Plus The Charles Hotel is home to Dennys, which features American cuisine.

Does Best Western Plus The Charles Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus The Charles Hotel to downtown St. Charles?

Best Western Plus The Charles Hotel is 1.2 mi away from St. Charles.

Best Western Plus The Charles Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 457 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Valerie

Stayed 3 nights in Nov 2025

10/10 Excellent

Danette

Business traveler
Staff was great, rooms were clean and breakfast options were just right!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good, clean and easy check in and check out
Stayed 1 night in Nov 2025

6/10 Okay

Tom

Stayed 1 night in Nov 2025

10/10 Excellent

Harold, Topeka

Stayed 1 night in Nov 2025

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing. Great area. Pretty clean. Very firm beds.
Stayed 1 night in Nov 2025

8/10 Good

Lydia

Stayed 1 night in Nov 2025

8/10 Good

Tiffany

Stayed 3 nights in Nov 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Our stay was great except we were there for a cheer comp had to leave by 7 AM and could not utilize breakfast because it didn’t start until 7. Had I saw that we would have chose somewhere else. Otherwise it’s awesome!
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was good except the shower was hard to turn on and the water flow wasn’t very good
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, even better bed which makes the difference for me.
Stayed 2 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Was a nice enough hotel, in a good location, with likeable staff. Breakfast was great, as was the coffee machine
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff and clean rooms. Great place to stay
Stayed 1 night in Nov 2025

8/10 Good

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds
Stayed 1 night in Nov 2025

10/10 Excellent

jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Everything was very nice. Very friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

justin

Stayed 1 night in Nov 2025

8/10 Good

Lora

Business traveler
Liked: Staff & service
Breakfast was good quality and variety, everything was hot and fresh.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Quick stop for us. Everything was clean and functional.
Stayed 1 night in Nov 2025

8/10 Good

Jesus

Traveled with partner
Liked: Cleanliness, amenities
Habitación limpia y el desayuno estuvo bien.
Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
The room fit our needs for the night. Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Abdul

Traveled with family
Stayed 2 nights in Nov 2025

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff was very friendly. However, we had a 2 queen room reserved and due to a hockey tournament, the only room left was a handicap room. The room did not smell good. The beds were comfortable and clean but the carpet was heavily stained and was ripped in spots. The bathroom door needed repair and the bathroom needed some freshening up. Not happy for the price we paid. The front desk guy apologized and offered a discount but couldn’t do anything since we had booked through a third party.
Stayed 1 night in Nov 2025