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Best Western Plus The Charles Hotel

3.0 star property
3-star hotel near Ameristar Casino St. Charles

Choose dates to view prices

Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
1425 South 5th Street, St. Charles, MO, 63301
  • Ameristar Casino St. Charles
    ‪10 min walk‬
  • St Charles Convention Center
    ‪14 min walk‬
  • Hollywood Casino Amphitheatre
    ‪4 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

St. Charles

Close to airport.Within a 15-minute walk of the hotel, you'll find Ameristar Casino St. Charles and Historic Main Street. Lewis & Clark Boathouse and Nature Center and St Charles Convention Center are also within 2 miles (3 km).

What's nearby

  • Ameristar Casino St. Charles - 10 min walk - 0.6 miles
  • Historic Main Street - 11 min walk - 0.6 miles
  • St Charles Convention Center - 14 min walk - 0.8 miles
  • Lindenwood University - 3 min drive - 1.7 miles
  • Hollywood Casino Amphitheatre - 4 min drive - 3.2 miles

Getting around

  • Kirkwood Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 11 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Amerisports Bar & Grill - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

3-star hotel near Ameristar Casino St. Charles
Best Western Plus The Charles Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Plus The Charles Hotel. Free self parking is available.

This 3-star St. Charles hotel is smoke free.

  • 133 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Plus The Charles Hotel offers 133 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

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Baymont by Wyndham St. Charles

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

How close is Best Western Plus The Charles Hotel to the airport?

Best Western Plus The Charles Hotel is 7.9 mi (11-min drive) away from the St. Louis Lambert Intl. Airport (STL) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus The Charles Hotel?

As of Apr 26, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus The Charles Hotel on Apr 28, 2025 start from $87.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus The Charles Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus The Charles Hotel.

Does Best Western Plus The Charles Hotel offer free breakfast?

Best Western Plus The Charles Hotel offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western Plus The Charles Hotel?

No, there is no casino at this hotel, but Ameristar Casino St. Charles (10-min walk) and Hollywood Casino (7-min drive) are nearby.

What time is check-in at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Best Western Plus The Charles Hotel?

This hotel offers free self parking.

Does Best Western Plus The Charles Hotel have a pool?

Best Western Plus The Charles Hotel features an indoor pool.

Does Best Western Plus The Charles Hotel have a restaurant?

Best Western Plus The Charles Hotel is home to Dennys, which features American cuisine.

Does Best Western Plus The Charles Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus The Charles Hotel to downtown St. Charles?

Best Western Plus The Charles Hotel is 1.2 mi away from St. Charles.

Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 440 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 142 out of 1004 reviews
Rating 4 - Poor. 76 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Justyn

Stayed 1 night in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jeff

Stayed 1 night in Jan 2025

6/10 Okay

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property manager was very nice and very helpful on helping us find different vendors in the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities
Friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by bass pro shop, and a Texas Roadhouse.
Stayed 1 night in Jan 2025

10/10 Excellent

RaChelle

Stayed 3 nights in Nov 2024

8/10 Good

Jeff

Traveled with family
My wife and I spent a quick night stay. We caught an early morning flight out of Lambert. We found this facility clean and very accommodating during our short stay.
Stayed 1 night in Jan 2025

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
great area
Stayed 2 nights in Dec 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. Clean
Stayed 4 nights in Dec 2024

6/10 Okay

Jeffery

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice coffee bar. Comfortable beds. Easy check in. Great room rates. Our room was not particularly clean. Many bandaid type repairs are evident. Very worn carpet throughout the building. Older worn furniture. Time for someone to invest in updates and repairs throughout the entire hotel and property.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room for decent price

Everything was great from the time we walked through the door, to the comfort of the bed and pillows to the breakfast! I still give this hotel a 5 star even though two small things, one the water pressure was very low, and I think it was the kitchen manager but she was a little rude
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and knowledgeable fast check in explained everything room was very clean
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here alot its affordable quite and clean will continue to stay here occasionally love this hotel
Stayed 1 night in Dec 2024

6/10 Okay

Linda

Traveled with family
Liked: Staff & service

Just ok

The room was just ok, felt a little run down and dingy. The coffee was horrible, so much so we opted to eat breakfast elsewhere despite the free breakfast. Check in was easy and the staff was courteous.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Great friendly staff. Great central location for visiting my family. Great breakfast.
Stayed 8 nights in Dec 2024

6/10 Okay

Diane, Keokuk

Liked: Cleanliness, staff & service
It’s an older hotel but I didn’t have any issues.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Only complaint would be that the shower needs improved. It was lacking pressure due to not all the water was directed out the showers head no matter which order we attempted to pull shower toggle up. Then the shower itself was extremely difficult to pull to turn on.
Stayed 1 night in Dec 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a positive check in experience! Pool was clean, hot chocolate in lobby was a plus! Always enjoy staying here, worth the money.
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St charles

Great hotel near historic St Charles. Easy off/on freeway. Lots of shopping and dining around.
Stayed 1 night in Dec 2024

6/10 Okay

James, Dayton

Business traveler
Disliked: Staff & service
Walls are paper thin can hear everyone in hallway poor Verizon service here, low water pressure. Internet spotty. On Plus side salt and pepper shakers at breakfast on table. Decent TVs with easy access for Xbox/Apple TV connections. Large beds with 4 pillows decent pillows and bedding, can set fan to on, which helps with noise in hallway.
Stayed 11 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Amenities, property conditions & facilities
Everything was perfect after a long day of driving.
Stayed 1 night in Dec 2024