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Embassy Suites by Hilton Kansas City International Airport

3.5 star property
3.5-star hotel in Tiffany Springs

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Kansas City International Airport

Lobby
Lobby
Indoor pool
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly

Explore the area

View in a map
7640 Nw Tiffany Springs Pkwy, Kansas City, MO, 64153
  • Place, Zona Rosa Shopping Mall
    ‪2 min drive‬
  • Place, Tiffany Greens Golf Course
    ‪3 min drive‬
  • Place, Harrah's Casino
    ‪17 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(96 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, Non Smoking (2 Double Beds with Sofa bed)

1 bedroom, pillowtop beds, in-room safe, desk

Basic Room, Non Smoking (2 Double Beds with Sofa bed)

8.2 out of 10
Very good
(58 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Custom)

Room, 1 King Bed, Non Smoking (Custom) | Living area | 37-inch flat-screen TV with cable channels, TV, pay movies

Room, 1 King Bed, Non Smoking (Custom)

7.4 out of 10
Good
(3 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Double Bed, Non Smoking

  • 420 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Living area | 37-inch flat-screen TV with cable channels, TV, pay movies

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Boardroom)

Room, 1 King Bed, Non Smoking (Boardroom) | Living area | 37-inch flat-screen TV with cable channels, TV, pay movies

Room, 1 King Bed, Non Smoking (Boardroom)

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Custom)

Room, 2 Double Beds, Non Smoking (Custom) | Living area | 37-inch flat-screen TV with cable channels, TV, pay movies

Room, 2 Double Beds, Non Smoking (Custom)

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Roll-In Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Accessible (Roll-In Shower)

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

Suite, 2 Double Beds, Accessible, Bathtub | 1 bedroom, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Accessible, Bathtub

  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

1 bedroom, pillowtop beds, in-room safe, desk

Premium Suite, 1 King Bed (Wellness, In-room air purification)

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

1 bedroom, pillowtop beds, in-room safe, desk

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

7.6 out of 10
Good
(9 reviews)
  • 420 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Double Beds

Two Room Presidential King Suite

  • Sleeps 2

2 Room Suite-Pure Wellness-2 Double Beds

  • Sleeps 6

2 Room Custom Suite-2 Double Beds-Nonsmoking

  • Sleeps 6

One-Bedroom Suite With 2 Double Beds And Roll-in Shower-Mobility Accessible, Non-Smoking

  • Sleeps 6

One-Bedroom Suite With 1 King Bed And Roll-in Shower-Mobility Accessible Non-Smoking

  • Sleeps 4

2 Room Custom Suite-1 King Bed-Nonsmoking

  • Sleeps 4

2 Room Corner Suite-1 King Bed-Nonsmoking

  • Sleeps 4

Two-Room Suite With 1 King Bed-Pure Wellness

  • Sleeps 4

1 King 1 Bdrm Mobility Access W/Tub No Smok

  • Sleeps 4

1 King Pure Suite Mobility/Hearing Access Tub

  • Sleeps 4

2 Room Suite With 2 Double Beds-Non-Smoking

  • Sleeps 6

One-Bedroom Suite With 2 Double Beds And Mobility Accessible Tub-Non Smoking

  • Sleeps 6

Two-Room Boardroom Suite With 1 King Bed-Non-Smoking

  • Sleeps 2

2 Dbl 1 Bdrm Ste Mobility/Hearing Access Tub Ns

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

King Room-Non-Smoking

  • Sleeps 4

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About the neighborhood

Kansas City

Tiffany Springs stay.Your stay at this Tiffany Springs hotel places you within 3 miles (5 km) of Tiffany Greens Golf Course and Zona Rosa Shopping Mall. Amity Woods Nature Park and St. Lukes Hospital are also within 3 miles (5 km).

What's nearby

  • Zona Rosa Shopping Mall - 2 min drive - 1.8 miles
  • Tiffany Greens Golf Course - 3 min drive - 1.6 miles
  • Legends Outlets Kansas City - 17 min drive - 20.2 miles
  • Harrah's Casino - 17 min drive - 14.9 miles
  • GEHA Field at Arrowhead Stadium - 26 min drive - 29.9 miles

Getting around

  • Kansas City Union Station - 22 min drive
  • Kansas City International Airport (MCI) - 8 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪54th Street Grill & Bar - ‬5 min drive
  • ‪First Watch - ‬4 min drive
  • ‪The BrewTop Pub and Patio - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive

About this property

Embassy Suites by Hilton Kansas City International Airport

3.5-star hotel in Tiffany Springs
Embassy Suites by Hilton Kansas City International Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business center and 15 meeting rooms are available. Event space at this hotel measures 10656 square feet (990 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Kansas City International Airport. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kansas City hotel.

  • 237 guestrooms or units
  • 8 levels
  • 10656 sq ft of conference space
  • 990 sq m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Kansas City International Airport offers 237 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Free roundtrip airport shuttle from 3:30 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free shopping center shuttle
  • Self parking on site (USD 17 per night; includes in/out privileges)
  • Extended parking on site (USD 17 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during September, October, November, December, January, and February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 17.00 per night (in/out privileges)
  • Extended parking fee: USD 17.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City International Airport
Embassy Suites Kansas City International Airport
Embassy Suites Hotel Kansas City International Airport
Embassy Suites Kansas City International Airport
Hotel Embassy Suites Hotel Kansas City - International Airport
Embassy Suites Hotel International Airport
Embassy Suites International Airport
Embassy Suites Kansas City
Embassy Suites Hotel Kansas City International Airport
Embassy Suites by Hilton Kansas City International Airport Hotel

Frequently asked questions

How close is Embassy Suites by Hilton Kansas City International Airport to the airport?

Embassy Suites by Hilton Kansas City International Airport is 5.7 mi (8-min drive) away from the Kansas City International Airport (MCI) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Kansas City International Airport?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Kansas City International Airport on Mar 22, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Kansas City International Airport have an airport shuttle?

Embassy Suites by Hilton Kansas City International Airport offers a free airport shuttle, available from 3:30 AM to midnight on request.

Does Embassy Suites by Hilton Kansas City International Airport offer free breakfast?

Embassy Suites by Hilton Kansas City International Airport offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Embassy Suites by Hilton Kansas City International Airport?

No, there is no casino at this hotel, but Argosy Casino (14-min drive) and Isle of Capri Casino Kansas City (18-min drive) are nearby.

What time is check-in at Embassy Suites by Hilton Kansas City International Airport?

Check-in start time: 4:00 PM; Check-in end time: midnight. Early check-in costs USD 50 (subject to availability).

Is there free parking at Embassy Suites by Hilton Kansas City International Airport?

Free parking is not available at this hotel. Self parking is available for USD 17.00 per night. Extended parking is available for USD 17.00 per night.

Does Embassy Suites by Hilton Kansas City International Airport have a pool?

Embassy Suites by Hilton Kansas City International Airport features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Embassy Suites by Hilton Kansas City International Airport have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Kansas City International Airport have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Kansas City International Airport to downtown Kansas City?

Embassy Suites by Hilton Kansas City International Airport is 13 mi away from Kansas City.

Embassy Suites by Hilton Kansas City International Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 519 out of 1014 reviews
Rating 8 - Good. 214 out of 1014 reviews
Rating 6 - Okay. 132 out of 1014 reviews
Rating 4 - Poor. 84 out of 1014 reviews
Rating 2 - Terrible. 65 out of 1014 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2025

8/10 Good

Kenneth

The mini fridge was making noise that made it difficult to sleep. I moved it a few inches and the sound stopped. I reported to the front desk on checkout.
Stayed 2 nights in Dec 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities
Front desk person who checked me in was excellent. One of the best.
Stayed 1 night in Dec 2025

6/10 Okay

Serafin

Traveled with family
Disliked: Staff & service, room comfort
The pool was closed the first day. If I hadn’t noticed the sign, I would have got fined for parking. Need a refresh in the rooms, a bit run down.
Stayed 1 night in Dec 2025

10/10 Excellent

Santo

Liked: Cleanliness, staff & service, amenities
Yes everything was perfect
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, professional staff.
Stayed 1 night in Dec 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Room was ok staff was great. Could use some updates
Stayed 2 nights in Dec 2025

4/10 Poor

Jessi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Let me start off with saying the staff was so pleasant and kind. The front desk, maintenance, breakfast crew, cleaning crew…, everyone we encountered was amazing. When we first checked in, the toilet was clogged so the front desk sent maintenance right away to fix it. And they even called shortly after to ensure it got fixed and if we needed anything else. However, the room was very dated, moldy and disgusting. The bed was extremely hard. The carpet was unbelievably stained and dirty, that was couldn’t bring myself to take my socks off. I felt guilty having my 10 month old crawl around on the floor and my 2 toddlers play with their toys on this floor. There was mold around most of the corners between the wall and the floor. The window in the bedroom was full on mold. The bathroom looked like it had been updated not too terribly long ago, however the ceiling has mold growing above the shower and in the grout and tile in the shower. The water pressure in the shower was so hard, I couldn’t shower my kids and I could barely stand it without using a towel to soften the blow to my skin. I was so extremely disappointed in the condition of our room.
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Stayed 1 night in Dec 2025

10/10 Excellent

Dan, Canton

Stayed 1 night in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Yes great.
Stayed 1 night in Dec 2025

4/10 Poor

Yvonne

Stayed 1 night in Dec 2025

2/10 Terrible

Michelle

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I had arranged to view the room early to place a welcome basket inside. I was assured of its cleanliness, but unfortunately, the reality was quite different. The room was dirty and unkempt, with issues including hair in the fridge, dried mucus on the curtains, and a door that wouldn't lock due to loose screws. It was embarrassing to receive my colleague in such conditions. Despite my requests, the room was not cleaned in a timely manner, and my colleague arrived to a room that was not only unacceptable but also left her unable to sleep until 2 AM due to the unsettling environment—especially with an early morning meeting scheduled. It was not only her that was affected; I noticed other guests were requesting room changes for similar reasons. To add to our disappointment, we did not receive any form of compensation or acknowledgment of these issues, which adds to our frustration with the whole experience. Embassy Suites has always been synonymous with cleanliness and professionalism in the past, but this incident has certainly diminished our faith in the brand.
Stayed 3 nights in Oct 2025

2/10 Terrible

Brian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was filthy. The sheets were stained. However, The staff was very friendly and helpful.
Stayed 1 night in Dec 2025

2/10 Terrible

Luke

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
To start, the food (snacks) we got from the lobby was weeks expired. Upon entering, we didn’t receive a gift bag like other patrons. The food in the restaurant was “fine”. The waitress was amazing, but working by herself and there was obviously to many people for one person to attended bar and serve food. There were no sheets for the pull out. Lastly, the room was not as clean as what one would expect from this price point. The shower floor was not great and crumbs under the bed upon arrival
Stayed 1 night in Nov 2025

10/10 Excellent

Soni

Stayed 1 night in Nov 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always great all around .. although I did not like the paying 15 a night for parking
Stayed 2 nights in Nov 2025

10/10 Excellent

Cristina

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, well located. Free transportation to and from the hotel was great. The hotel was beautifully set up. The breakfast was fresh and delicious. The best feature was the glass elevator overlookjng the hotel interior!
Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Karen who worked during breakfast service was amazing. She went above and beyond. When I asked for decaf coffee, not only did she make some she poured me a cup and fixed it how I liked. Just because she could. True kindness and customer service for a tired mom.
Stayed 1 night in Nov 2025

6/10 Okay

Taylor

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Bed and pillows were uncomfortable, breakfast was a let down. Also paying for parking was annoying, would have went other places if I would have known about these things.
Stayed 1 night in Nov 2025

4/10 Poor

Timothy

Traveled with family
Disliked: Property conditions & facilities
Outdated hotel. No access to streaming platforms in room. No access to cast device to tv, but the TV’s are “smart”? Less than 2 hours after breakfast started, the kitchen ran out of food. The kitchen staff was telling the guests they didn’t anticipate a full hotel. Really? On a weekend with an important sporting event in town, kids tournaments, band competitions, and the hotel can’t feed everyone which is a big selling point for the hotel? The in room coffee pot was the old fashioned brew bag coffee, but there were k cups in the room. I couldn’t even make coffee. Never staying here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Becky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for KC Chiefs game Worked out great !! Will book again next year
Stayed 1 night in Nov 2025

6/10 Okay

ROBERT, Atchison

Traveled with partner
Liked: Cleanliness
A shadow of what Embassy Suites once were. Elevators painfully slow (1 not working); room furnishings dated; no convenient handicapped parking close to entrance; $15 charge for parking then receive notice that car should be gone by 10 am, tho checkout not till 11 & staff unfriendly when asked about it. Will look to other lodging from now on...
Stayed 1 night in Nov 2025