"Comfortable and clean room, staff was friendly and helpful with recommendations of where to eat and what was within walking distance! Valet staff were ... " More
Heart of Dallas
Within a 10-minute walk of this Downtown Dallas hotel, you'll find Majestic Theater and Dallas World Aquarium. Dallas Museum of Art and Dallas City Hall are also within half a mile (1 km).
Business services
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, a free grocery shopping service, and a lobby fireplace are also on offer.
Free Internet, refrigerators
Featuring conveniences like refrigerators and microwaves, the 171 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs. Room service, premium bedding, and hair dryers are also available.
Mar 30, 2022 by Brooke, General Manager
Hi Kristin! Thanks for sharing your great experience! We appreciate you!
Mar 30, 2022 by Brooke, General Manager
Hi Mark, Thanks for letting us know about your experience so we can take steps to address your concerns. We hope you'll be our guest again.
Mar 23, 2022 by Brooke, General Manager
Hi Justin, We are sorry to hear that your valet parking experience wasn't the best. Thanks for letting us know so we can look at ways to improve our operation.
Jan 9, 2022 by Candice J
Thank you for taking time out of your day to leave us a review. We are delighted that you enjoyed your stay with us. Your comments will be forwarded to the restaurant manager for review and further training with our team. Our hope is that you will stay with us again in the near future. Kind Regards!
Aug 1, 2021 by Candice J
Thank you for taking the time to complete a survey. We are delighted that you enjoyed the staff. We will definitely have our team to pressure wash the outside. We hope you will stay with us again in the near future. Kind Regards,
Jun 8, 2021 by Candice J
Thank you for leaving us a review of your stay. Please accept our sincere apology concerning the issues with your stay. We are working with our vendors and staff to rectify the issues that you listed. Kind Regards!
Jun 17, 2021 by Brooke, General Manager
Hello, We are sorry to hear your stay was not the best. We are committed to improving our service in every possible way.
Jun 7, 2021 by Shelly Y
Thank you for staying with us. We truly apologize for the issues you had in your room. I assure you that the issues have been addressed with the appropriate managers. Thank you again.
Jun 10, 2021 by Brooke, General Manager
We are sorry to hear your stay was less than perfect. Feel free to contact us to provide any additional feedback on your experience.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi and wired Internet. A 24-hour fitness center, a library, and a terrace are also featured at the business-friendly Hilton Garden Inn Downtown Dallas. For a fee, parking is available. This 3.5-star Dallas hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Valet parking (surcharge)
Hilton Garden Inn Downtown Dallas offers 171 accommodations with laptop-compatible safes and designer toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Hilton Garden Inn Downtown Dallas has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests under 18 years old are not allowed in the fitness facility.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.