See all properties

Embassy Suites by Hilton Colorado Springs

3.5 star property
3.5-star hotel near Adventure Golf and Batting Cages

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Colorado Springs

Interior
Lobby
Bar (on property)
Interior
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
7290 Commerce Center Drive, Colorado Springs, CO, 80919
  • Place, Adventure Golf and Batting Cages
    ‪16 min walk‬
  • Place, US Air Force Academy
    ‪1 min drive‬
  • Place, Pulpit Rock Park
    ‪2 min drive‬
  • Airport, Colorado Springs, CO (COS)
    ‪24 min drive‬

Room options

View all photos for King Suite Nonsmoking

1 bedroom, premium bedding, down comforters, in-room safe

King Suite Nonsmoking

8.6 out of 10
Excellent
(60 reviews)
  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Mountain View, Non-Smoking

Two Queen Beds, Mountain View, Non-Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Two Queen Beds, Mountain View, Non-Smoking

8.6 out of 10
Excellent
(42 reviews)
  • 482 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, Non Smoking

  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 482 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, Multiple Beds (Larger Suite)

Suite, Multiple Beds (Larger Suite) | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, Multiple Beds (Larger Suite)

8.6 out of 10
Excellent
(7 reviews)
  • 621 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Hearing)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed, Accessible, Mountain View (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 482 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

10.0 out of 10
Exceptional
(1 review)
  • 482 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

  • 482 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

32-inch TV with cable channels

Suite, 1 King Bed

  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queens Suite

Two Queens Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Two Queens Suite

8.4 out of 10
Very good
(51 reviews)
  • 482 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mountain View (Peloton)

Suite, 1 King Bed, Mountain View (Peloton) | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed, Mountain View (Peloton)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Mountain View

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Mountain View

  • Sleeps 6
  • 2 Queen Beds

1 King Suite Mobility/Hearing Accessible Bathtub-Non Smoking

  • Sleeps 4

One-Bedroom Suite With 1 King Bed And Mountain View-Hearing Accessible Non Smoking

  • Sleeps 4

King Suite with Roll-in Shower-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 5

King Suite with Two King Beds

  • Sleeps 4

Non-Smoking King Two Room Mountain View Suite

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

One-Bedroom Suite With 2 Queen Beds And Mountain View-Hearing Accessible Non-Smoking

  • Sleeps 6

View all photos for 2 Room Larger King Suite

1 bedroom, premium bedding, down comforters, in-room safe

2 Room Larger King Suite

  • Sleeps 4

View all photos for King Suite Mountain View

1 bedroom, premium bedding, down comforters, in-room safe

King Suite Mountain View

8.0 out of 10
Very good
(25 reviews)
  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

Suite With 2 Queen Beds-Mobility/Hearing Accessible Roll-in Shower Non Smoking

  • Sleeps 6

Two-Room Mountain View Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

2 Room Suite-Peloton-Mountain View

  • Sleeps 4

Two-Room King Suite With Mountain View

  • Sleeps 4

2 Room Suite-2 Queen Beds-Mountain View

  • Sleeps 6

You may also like

Ad
Desk, laptop workspace, blackout drapes, iron/ironing board

Quality Inn and Suites Garden of the Gods

West Colorado Springs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,628 reviews
$59 nightly
The price is $65
Dec 22 - Dec 23
Total with taxes and fees
Quality Inn and Suites Garden of the Gods

About the neighborhood

Colorado Springs

Briargate stay.With a stay at this Briargate hotel, you'll be within 2 miles (3 km) of Adventure Golf and Batting Cages and 6 miles (10 km) of US Air Force Academy. U.S. Olympic & Paralympic Training Center is within 9 miles (15 km) and Cheyenne Mountain Zoo is within 16 miles (25 km).

What's nearby

  • Adventure Golf and Batting Cages - 16 min walk - 0.9 miles
  • US Air Force Academy - 1 min drive - 0.7 miles
  • Pulpit Rock Park - 2 min drive - 2.3 miles
  • Cheyenne Mountain Zoo - 19 min drive - 16.3 miles
  • Pikes Peak - 50 min drive - 36.5 miles

Getting around

  • Colorado Springs Airport (COS) - 24 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Lazy Dog Restaurant & Bar - ‬4 min drive
  • ‪Circle K - ‬5 min walk
  • ‪ViewHouse Colorado Springs - ‬17 min walk
  • ‪Culver's - ‬5 min drive

About this property

Embassy Suites by Hilton Colorado Springs

3.5-star hotel near Adventure Golf and Batting Cages
Embassy Suites by Hilton Colorado Springs offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 6530 square feet (607 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Colorado Springs also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Colorado Springs hotel.

  • 205 guestrooms or units
  • 4 levels
  • 6530 sq ft of conference space
  • 607 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Wedding services available
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Colorado Springs offers 205 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Staybridge Suites Colorado Springs North by IHG
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 476 reviews
$91 nightly
The price is $100
Dec 19 - Dec 20
Total with taxes and fees
Staybridge Suites Colorado Springs North by IHG

Property amenities

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Colorado Springs Embassy Suites
Embassy Suites Colorado Springs
Embassy Suites Hotel Colorado Springs
Embassy Suites Colorado Springs Hotel Colorado Springs
Embassy Suites Colorado Springs Hotel
Hotel Embassy Suites Colorado Springs Colorado Springs
Colorado Springs Embassy Suites Colorado Springs Hotel
Hotel Embassy Suites Colorado Springs
Embassy Suites Colorado Springs Colorado Springs
Embassy Suites Hotel
Embassy Suites
Embassy Suites Colorado Springs
Embassy Suites by Hilton Colorado Springs Hotel
Embassy Suites by Hilton Colorado Springs Colorado Springs
Embassy Suites by Hilton Colorado Springs Hotel Colorado Springs

Frequently asked questions

How close is Embassy Suites by Hilton Colorado Springs to the airport?

Embassy Suites by Hilton Colorado Springs is 18.9 mi (24-min drive) away from the Colorado Springs Airport (COS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Colorado Springs?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Colorado Springs on Dec 28, 2025 start from $103.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Colorado Springs have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Colorado Springs.

Does Embassy Suites by Hilton Colorado Springs offer free breakfast?

Embassy Suites by Hilton Colorado Springs offers free cooked-to-order breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Embassy Suites by Hilton Colorado Springs?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Colorado Springs?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Embassy Suites by Hilton Colorado Springs?

This hotel offers free self parking.

Does Embassy Suites by Hilton Colorado Springs have a pool?

Embassy Suites by Hilton Colorado Springs features an indoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Embassy Suites by Hilton Colorado Springs have a restaurant?

Embassy Suites by Hilton Colorado Springs is home to 14'ers, which features American cuisine and happy hour.

Does Embassy Suites by Hilton Colorado Springs have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Colorado Springs to downtown Colorado Springs?

Embassy Suites by Hilton Colorado Springs is 7.1 mi away from Colorado Springs.

Reviews

Embassy Suites by Hilton Colorado Springs Reviews

8.4

Very Good

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 556 out of 1006 reviews
Rating 8 - Good. 233 out of 1006 reviews
Rating 6 - Okay. 106 out of 1006 reviews
Rating 4 - Poor. 58 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

Reviews

2/10 Terrible

arik a

Staff rude unhelpful. One elevator. Did not hanr
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Natasha

Stayed 2 nights in Sep 2025

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Glenn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

What's going on with Embassy Suites

For a hotel that charges over $250 a night it was not good. This hotel from what I understand is going thru renovation. It's going on three years now. Other than painting the building last year the renovation is extremely slow. This year two of the four elevators are not working. The only thing about this hotel I can rave about is the breakfast and the happy hour. Next year when I'm in Colorado Springs I might be looking for a better place to stay
Stayed 2 nights in Aug 2025

8/10 Good

Rahed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

ERIC JOHN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 3 nights in Jun 2025

4/10 Poor

Athanasios

Traveled with family
Disliked: Staff & service, room comfort

Far less than ideal stay

Unfortunately, our stay at the Embassy Suites in Colorado Springs was far less than ideal. There were several issues with the facilities and the service, some of which major. 1.The AC/heating did not work properly. When we arrived the temperature was 59 degrees. We set the control to 75 degrees, and the temperature went up to 60 degrees where it stayed all night. It was really cold, my wife and three little kids were suffering. Next day we asked the front office to send someone to have a look. They said they will but no one came. 2.The telephones in the room did not work. Both telephones in the room did not work. In order to contact the front office we had to call from our cell phones. 3.The room keys were deactivated every evening. 4.The breakfast on first morning had only a few items. The custom omelets were served as usual, but the main food island was mostly empty at 9:15 am, 45 minutes before the end of the breakfast on Saturdays, 10 am. No potatoes, no sausages, no pancakes, very little scrambled eggs. 5.The toilet flushing mechanism in lobby restrooms did not work. I tried to use the lobby and/or the restaurant restrooms, only to find out that the toilet flushing mechanism could not be manually activated. The automatic part was too erratic itself as well. 6.There was no freezer in the fridge in the room. 7.Shower water was coming out of the shower, even with the shower curtains closed, resulting in flooding of the floor every time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rafaela, Garden city

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great ALL staff that we encountered were so kind and helpful! Our stay was amazing. Only thing is water in tub went down too slow but that is my only small issue. No problem. Would definitely return!
Stayed 3 nights in Sep 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
It was
Stayed 1 night in Aug 2025

10/10 Excellent

Joey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alena was amazing we got there early she had a room for us and she checked on us numerous times throughout the stay, the only issue we had was that most of the elevators kept breaking but it was a fantastic trip, also the workers at the breakfast buffet were awesome
Stayed 3 nights in Aug 2025

6/10 Okay

Jen

Traveled with family
Liked: Staff & service

Mostly good review

Friendly staff. Excellent breakfast and happy hour snacks/drinks. Elevators were broken. Room was extremely hot with temp adjusted down. Filters were dirty and definitely not changed recently.
Stayed 1 night in Aug 2025

4/10 Poor

Christina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money

Very dirty, everything was old over used and outdated. Beds mattress was lumpy and a big dip in the middle. Food at the restaurant was awful pizza was a 17.00 frozen pizza. Blackened salmon was full of bones. Breakfast was overcooked oatmeal and the omelet was dry and tasteless. Staff was friendly! I expected more for 300 a night. Plus a 150.00 hold on my account.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overbooked

Yall let me book the trip when they didn’t even have an available room so then I had to drive 2 hours south to Trinidad to get a room
Stayed 1 night in Aug 2025

2/10 Terrible

P, Roy

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The staff member Sherri who greeted us upon our arrival was rude and not nice or helpful she assumed I couldn't pay and I had to bring my grandson so it made 5 of us she got huffy and said you cannot stay in that room I can't check you in I asked if they had an a adjoining room she said No. I said ok what do you have? She said one clear on the opposite side of the Hotel so we got that one. But that night my husband spoke to a maintenance guy and a housekeeper they both said no one was staying in the room next to us until Sunday the day we were leaving so we could've took it for my brother and his girlfriend. Sherri was just being Facetious!!! This was our first time in an Embassy Hotel and Now will be my last plus she over charged I tried to tell her i had Expedia and Hilton that we have stayed in several but she still charged regular and never gave us the Discounted rate!! All with a stupid smirk on her face until i handed her my American Express!!
Bride still walking with a cane she nearly lost her life in that same Car crash.
Stayed 2 nights in Aug 2025

6/10 Okay

Kathy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

ESTHER

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property is excellent. The breakfast is so very good. Lots of choices for everyone. Happy hour was good. However it was better a couple of years ago. But it is still good. Can't complain. Drinks were very good, and the service was excellent. I have stayed at several Embassy Hotels before, and have stayed at this property before. My main complain was the room. The cleanliness of the room was very poor. One day we found a dead cockroach in the bathroom. We assumed that the following day they would remove it. That was not the case. It wasn't removed until I spoke to the person in charge of the rooms that it was removed. You could tell that the only thing that was done in the room was the bed, and change of towels. Other than that the room was dirty. No trash removal was done on one occasion. I was disappointed, because this had never happened before. Please make sure that someone checks the room to make sure they are clean. .
Stayed 6 nights in Aug 2025

10/10 Excellent

Gabriel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Catherine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Bathroom tile, tub, vents and corners need deep cleaning
Stayed 1 night in Aug 2025