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"The room was a non smoking but smell musty and cigs were on the balcony. However, the facilities and room were clean. The outside street/highway noise ... " More

By a verified traveler on Tue 06 Jul 2021

Hotel Description

4-star family-friendly hotel near Broadmoor World Arena, connected to a shopping center

City center retreat

Stay at this Colorado Springs hotel and you'll be within 2 miles (3 km) of Broadmoor World Arena and 6 miles (10 km) of United States Olympic Complex. Also within 9 miles (15 km) are Garden of the Gods and Red Rock Canyon.

Renovated in 2018

This hotel features a restaurant, an indoor pool, and a bar/lounge. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the fitness center and perks like free self parking and a free airport shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 299 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Room service, premium bedding, and free weekday newspapers are also available.

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Oct 10 - Oct 11

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Parlor)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

DoubleTree by Hilton Colorado Springs ratings based on 27 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Colorado Springs

Everyone (10) Couples (2) Family (7)
2 out of 5
This is not a 4-star hotel. Uncomfortable bed and pillows. A/C would not cool the room. Room was okay quality, nothing special.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 17, 2021 by Jennifer

I am so sorry your stay was anything less than perfect. We do hope you give us another change in the near future!

4 out of 5
The room was a non smoking but smell musty and cigs were on the balcony. However, the facilities and room were clean. The outside street/highway noise level is very high on the north and east sides. Would stay here again in the future

Posted by on Jul 6, 2021

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Comment from Hotel Management

Aug 17, 2021 by Jennifer

Thank you for the review!

4 out of 5

Posted by on Apr 26, 2021

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Comment from Hotel Management

May 12, 2021 by JaredK

Thank you for your feedback.

5 out of 5

Posted by on Mar 13, 2021

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Comment from Hotel Management

Mar 25, 2021 by Morgan Z

Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at the Doubletree by Hilton Colorado Springs. We look forward to welcoming you back to our hotel in the future.

3 out of 5
For the room being cleaned it really wasn’t clean. Hairs in the tub and stains on the comforter. Not the best I’ve seen.

Posted by on Feb 21, 2021

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Comment from Hotel Management

Feb 25, 2021 by Morgan Z.

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. We hope you will consider staying with us again in the future.

5 out of 5
Excellent! Very friendly staff. The room was super clean. Will stay again.

Posted by , from Texas on Dec 28, 2020

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Comment from Hotel Management

Dec 28, 2020 by Morgan Z

Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at the Doubletree by Hilton Colorado Springs. We look forward to welcoming you back to our hotel in the future.

4 out of 5

Posted by on Aug 30, 2020

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Comment from Hotel Management

Aug 31, 2020 by Jared

Thank you for your feedback.

2 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Dec 18, 2019 by Jared

Thank you for the feedback. We are sorry we did not exceed your expectations.

5 out of 5

Posted by on Aug 6, 2019

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5 out of 5
Staff very helpful with sightseeing recommendations and travel arrangements.

Posted by on Jul 23, 2019

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About the DoubleTree by Hilton Colorado Springs

Location 1775 East Cheyenne Mountain Blvd, Colorado Springs, CO 80906

Property Features

DoubleTree by Hilton Colorado Springs offers its guests an indoor pool, a children's pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A library, a terrace, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton Colorado Springs. A roundtrip airport shuttle is free (available on request). Free self parking is available. A complete renovation of DoubleTree by Hilton Colorado Springs was completed in 2018. This 4-star Colorado Springs hotel is smoke free.

  • 1 building
  • 299 guestrooms or units
  • 5 levels
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Colorado Springs offers 299 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Colorado Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Coffee Shop - Deli - This delicatessen serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 60 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 110 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 14.95 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 60 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colorado Springs DoubleTree
  • Colorado Springs DoubleTree Hilton
  • DoubleTree Colorado Springs
  • DoubleTree Hilton Colorado Springs
  • DoubleTree Hilton Hotel Colorado Springs
  • Hilton DoubleTree Colorado Springs
  • DoubleTree Hilton Colorado Springs Hotel
  • DoubleTree by Hilton Colorado Springs Hotel
  • DoubleTree by Hilton Colorado Springs Colorado Springs
  • DoubleTree by Hilton Colorado Springs Hotel Colorado Springs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.