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DoubleTree by Hilton Colorado Springs

4-star property
1775 East Cheyenne Mountain Blvd, Colorado Springs, CO 1-855-201-7819
3.7 out of 5
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See all 23 travelocity Reviews

"Everything was top shelf. The only thing I would've liked to have remedied was a dog urine stain, but other than that, the amenities were on point and ... " More

By a verified traveler on Tue 12 Apr 2022

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Hotel Description

4-star family-friendly hotel near Broadmoor World Arena, connected to a shopping center

Southwest Colorado Springs stay

With a stay at this Southwest Colorado Springs hotel, you'll be within 2 miles (3 km) of Broadmoor World Arena and 6 miles (10 km) of United States Olympic Complex. Also within 9 miles (15 km) are Red Rock Canyon and Garden of the Gods.

Renovated in 2018

This hotel features a restaurant, an indoor pool, and a bar/lounge. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the gym and perks like free self parking and free WiFi.

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room Oct 23 - Oct 24

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Parlor)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

DoubleTree by Hilton Colorado Springs ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Colorado Springs

Everyone (12) Couples (3) Family (8)
5 out of 5
Everything was top shelf. The only thing I would've liked to have remedied was a dog urine stain, but other than that, the amenities were on point and beautifully appointed.

Posted by on Apr 12, 2022

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Comment from Hotel Management

Apr 12, 2022 by Raj Vyas (Front Office Manager)

Hi Kimberlee! My name is Raj Vyas and I am the Front Office Manager for the Doubletree Colorado Springs. I wanted to thank you for the amazing rating and kind words! I'll make sure I have Housekeeping take a look at that stain and have it removed. We really appreciate you and hope to see you again the next time you're in the area!

5 out of 5
the people who work at this hotel were all so very nice. They made my vacation very enjoyable.

Posted by , from Porter on Feb 14, 2022

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Comment from Hotel Management

Feb 14, 2022 by jg

Thank you for your kind words regarding your recent stay with us! We hope to welcome you back again soon!

5 out of 5
I loved the hotel. It was clean, nice, and modern.

Posted by on Feb 8, 2022

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Comment from Hotel Management

Feb 10, 2022 by Raj Vyas (Front Office Manager)

Good Afternoon Lourdes! My name is Raj Vyas and I am the Front Office Manager for the Doubletree Hilton Colorado Springs. I wanted to thank you for the kind words and great survey! We hope to see you again the next time you're in the area. Warm Regards, Raj Vyas

5 out of 5
The hotel is in a great location. There’s shopping and great restaurants around the property. I didn’t like that the shower curtains and towels were stained. Other than that, it was great.

Posted by on Dec 20, 2021

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Comment from Hotel Management

Dec 25, 2021 by jg

Thank you for taking the time to tell us about your recent visit to our hotel. I will share these comments with the housekeeping team in order to improve the services we provide. We hope to see you back again soon.

1 out of 5

Posted by on Aug 29, 2021

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2 out of 5
This is not a 4-star hotel. Uncomfortable bed and pillows. A/C would not cool the room. Room was okay quality, nothing special.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 17, 2021 by Jennifer

I am so sorry your stay was anything less than perfect. We do hope you give us another change in the near future!

4 out of 5
The room was a non smoking but smell musty and cigs were on the balcony. However, the facilities and room were clean. The outside street/highway noise level is very high on the north and east sides. Would stay here again in the future

Posted by on Jul 6, 2021

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Comment from Hotel Management

Aug 17, 2021 by Jennifer

Thank you for the review!

4 out of 5

Posted by on Apr 26, 2021

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Comment from Hotel Management

May 12, 2021 by JaredK

Thank you for your feedback.

5 out of 5

Posted by on Mar 13, 2021

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Comment from Hotel Management

Mar 25, 2021 by Morgan Z

Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at the Doubletree by Hilton Colorado Springs. We look forward to welcoming you back to our hotel in the future.

3 out of 5
For the room being cleaned it really wasn’t clean. Hairs in the tub and stains on the comforter. Not the best I’ve seen.

Posted by on Feb 21, 2021

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Comment from Hotel Management

Feb 25, 2021 by Morgan Z.

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. We hope you will consider staying with us again in the future.

About the DoubleTree by Hilton Colorado Springs

Location 1775 East Cheyenne Mountain Blvd, Colorado Springs, CO 80906

Property Features

DoubleTree by Hilton Colorado Springs offers its guests a children's pool, an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A library, a terrace, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton Colorado Springs. Free self parking is available. A complete renovation of DoubleTree by Hilton Colorado Springs was completed in 2018. This 4-star Colorado Springs hotel is smoke free.

  • 1 building
  • 299 guestrooms or units
  • 5 levels
  • Built in 1986
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Colorado Springs offers 299 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Colorado Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM.

Made Market - This coffee shop serves breakfast, lunch, and light fare.

The Millhouse - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.

The Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 60 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.95 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 60 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colorado Springs DoubleTree
  • Colorado Springs DoubleTree Hilton
  • DoubleTree Colorado Springs
  • DoubleTree Hilton Colorado Springs
  • DoubleTree Hilton Hotel Colorado Springs
  • Hilton DoubleTree Colorado Springs
  • DoubleTree Hilton Colorado Springs Hotel
  • DoubleTree by Hilton Colorado Springs Hotel
  • DoubleTree by Hilton Colorado Springs Colorado Springs
  • DoubleTree by Hilton Colorado Springs Hotel Colorado Springs

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.