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4.4 out of 5

"Unlike the description, this hotel does have a front desk. Shuttle service covers a 2 mi radius and runs on the half hour from 6a to 2p and then on a ... " More

By a verified traveler on Sat 04 Jan 2020

Hotel Description

3.5-star historic hotel near Cleveland Clinic

In historical district

Within a 15-minute walk of this University Circle hotel, you'll find Cleveland Clinic and Case Western Reserve University. Cleveland Museum of Art and University Hospitals of Cleveland are also within 2 miles (3 km).

Free area shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A free area shuttle is offered as well.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 157 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with satellite channels. Other amenities include microwaves, room service, and coffee/tea makers.

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Queen Beds, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Tudor Arms Cleveland - a DoubleTree by Hilton ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Tudor Arms Cleveland - a DoubleTree by Hilton

Everyone (8) Couples (2) Family (6)
5 out of 5
Unlike the description, this hotel does have a front desk. Shuttle service covers a 2 mi radius and runs on the half hour from 6a to 2p and then on an hour. I found the shuttle useless for my returns, as I never could reach them. I was able to walk the 2 blocks back from Cleveland Clinic. There is a ramp to the front door and an elevator to the lobby which I found useful. My room was surprisingly very nice with a refrigerator and large TV with powered nightstands. The restaurant was pricey but good enough to eat there everyday.

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 6, 2020 by FOM

Thanks for the feedback.

5 out of 5
The historical aspects, and the staff was the best I’ve ever dealt with

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 18, 2019 by FOM

Thanks for the great review!

1 out of 5
There was a large wet spot in the king size bad in my room. How gross is that?

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 7, 2019 by FOM

Thanks for the feedback. This matter has been directed to the Front Office Manager who will be contacting you again.

4 out of 5
We were real pleased with the staff. The staff met all of our needs and fixed what was wrong with our room. Upon arrival, the bathtub drain was somewhat clogged and drained extremely slow. I did ask them twice to take a look at it and on the third time, they upgraded us to another room free of charge. We could really tell they wanted to make us happy and comfortable. Other than that, we were real pleased with our stay.

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 2, 2019 by Front Office Manager

We're so sorry to hear of the incident with the bath tub but we're thrilled that your problem was handled by our staff. We also appreciate your patience and understanding while it was taken care of. Thanks for the great review!

5 out of 5
All the staff were very friendly and professional, they showed courtesy and they made us feel at home in another city ... the hotel is clean and provided you great hospitality.....the breakfast was excellent and the staff were very friendly and professional also. I would definitely recommend Tudor Arms Hotel to anyone, ....Thank you Mr. Pittman and staff for making our stay at your hotel "Great" ....P.S., I'll be back...

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 6, 2019 by dos

Thank you for the wonderful review! We look forward to your next visit!

5 out of 5
Historic hotel, good location, free parking. When I arrived, things were fairly chaotic due to Cleveland Clinic patients who hadn't checked out. But they took care of me: instead of a room with two double beds, I had to "suffer" with two king rooms.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 1, 2019 by Director of Sales

thank you for the wonderful review!

5 out of 5

Posted by on Feb 26, 2019

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Comment from Hotel Management

Apr 1, 2019 by director of sales

Thank you for the lovely review!

5 out of 5
The staff at the desk was helpful, courteous and kind.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Feb 27, 2019 by Director of Sales

Thank you for your review! We hope you will stay with us again in the future

4 out of 5
Convenient to Cleveland Clinic. Comfortable. Clean

Posted by on Feb 18, 2019

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Comment from Hotel Management

Feb 19, 2019 by Director of Sales

We are so pleased you enjoyed your stay with us. We look forward to you visiting us again should you have the need to visit Cleveland.

4 out of 5

Posted by on Jan 26, 2019

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Comment from Hotel Management

Feb 19, 2019 by Director of Sales

Thank you

About the The Tudor Arms Cleveland - a DoubleTree by Hilton

Location 10660 Carnegie Ave, Cleveland, OH 44106

Renovations + Closures

This property is closed from May 4 2020 to January 7 2021 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly The Tudor Arms Cleveland - a DoubleTree by Hilton. A free area shuttle within 2.00 mi is available. Parking is available for a fee. This 3.5-star Cleveland hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 11 levels
  • Built in 1931
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator (on request)
  • Refrigerator
  • Microwave (on request)
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Hopkins Intl. Airport (CLE) (25.1 km / 15.6 mi)
  • Train station: Cleveland Station (9.3 km / 5.8 mi)
  • Metro station: University Circle Station (0.7 km / 0.4 mi)
  • Property shuttles: Free area shuttle within 2.00 mi
  • Parking: Self parking available for a surcharge

Room Amenities

The Tudor Arms Cleveland - a DoubleTree by Hilton offers 157 accommodations with safes and coffee/tea makers. Beds feature down comforters. 37-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Canopy Grille Restaurant - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.00 per person (approximately)
  • Self parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Tudor Arms Cleveland
  • DoubleTree Hilton Tudor Arms Hotel
  • DoubleTree Hilton Tudor Arms Hotel Cleveland
  • DoubleTree Tudor Arms
  • DoubleTree Tudor Arms Hotel
  • Hilton Tudor
  • Hilton Tudor Arms
  • Tudor Arms
  • Tudor Arms DoubleTree
  • Tudor Hilton
  • DoubleTree By Hilton The Tudor Arms Hotel Cleveland, Ohio
  • The Tudor Arms Cleveland - a DoubleTree by Hilton Hotel
  • The Tudor Arms Cleveland - a DoubleTree by Hilton Cleveland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.