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Hilton Garden Inn Cleveland Airport

3-star property
4900 Emerald Court SW, Cleveland, OH 1-855-201-7819

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4.1 out of 5
Very good!
See all 15 Travelocity Reviews

"Very comfortable room and bedding. Airport shuttle service convenient. Friendly driver. " More

By a verified traveler on Thu 16 Jan 2020

Points Of Interest

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Hotel Description

3-star guestrooms with free WiFi

Near the airport

At this Cleveland hotel, you'll be within 9 miles (15 km) of Lake Erie and 12 miles (20 km) of Christmas Story House. West Side Market is within 12 miles (20 km) and Progressive Field is within 16 miles (25 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 168 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

King Bed Accessible Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Oct 21 - Oct 22

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds (Drinks & Snacks)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Garden Inn Cleveland Airport ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Cleveland Airport

Everyone (13) Couples (1) Family (1)
4 out of 5
Very comfortable room and bedding. Airport shuttle service convenient. Friendly driver.

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 16, 2020 by Hotel Manager

Thank you for your review!

5 out of 5
Close to restaurant, room was very clean. Easy check in..

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 20, 2019 by Hotel Management

Thank you! We look forward to welcoming you back soon!

5 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Hotel Manager

Thank you for the 5 star review!

4 out of 5

Posted by on Sep 25, 2019

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Comment from Hotel Management

Sep 27, 2019 by Hotel Manager

Thank you for your review!

2 out of 5

Posted by on May 16, 2019

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Comment from Hotel Management

May 22, 2019 by Hotel Manager

Thank you for taking the time to rate the property. We are sorry to hear we fell short of your expectations. Please do not hesitate to give us a call to discuss further.

5 out of 5
Convenient location. Close to the airport and easy access to surrounding area. Consistent quality.

Posted by on May 5, 2019

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Comment from Hotel Management

May 7, 2019 by Hotel Manager

Thank you for taking the time to write! We are happy to hear you found the location convenient! Please come again!

4 out of 5
Loved the shower head great pressure. Very nice and clean room.

Posted by , from Ind. on Oct 29, 2018

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Comment from Hotel Management

Nov 12, 2018 by Assistant General Manager

SiGung, Thank you for your comments, we are glad to hear the shower head had great pressure! We hope to see you soon!

4 out of 5

Staying over for airport.

I always have a good experience with this hotel. Consistently clean, comfortable, courteous staff.

Posted by on May 2, 2017

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Comment from Hotel Management

May 6, 2017 by Ashley McComis

Thank you for staying with us! We greatly appreciate you taking the time to review our property. If and when your travels bring you back to the Cleveland area, please consider us for future stays!

2 out of 5

Hot and Loud

Pros: Location was convenient to the airport and the room was large.
Cons: Temperature control and loud mechanical noise. I believe I was near the elevator penthouse.
My room was hot, despite turning down the temperature. There were loud banging noises during the night.

Posted by on Jan 12, 2017

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5 out of 5

Nice and new, great value

Pros: New and up-to-date
Location: Near airport, but shopping and restaurants not too far away.
Very clean and new, great price and location. Friendly staff and well secured.

Posted by , from Minnesota on Jul 19, 2016

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About the Hilton Garden Inn Cleveland Airport

Location 4900 Emerald Court SW, Cleveland, OH 44135

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The property will be renovating from December 01 2019 to November 01 2020 (completion date subject to change). The following areas are affected:

  • Guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Hilton Garden Inn Cleveland Airport offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3000 square feet (279 square meters). The business-friendly Hilton Garden Inn Cleveland Airport also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. This 3-star Cleveland hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 7 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Parking (limited spaces)

Transport

  • Airport: Hopkins Intl. Airport (CLE) (3.3 km / 2.1 mi)
  • Property shuttles: Free airport shuttle and area shuttle

Room Amenities

Hilton Garden Inn Cleveland Airport offers 168 accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 12.0 for adults and USD 6.0 for children (approximately)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cleveland Airport Hilton Garden Inn
  • Hilton Garden Inn Cleveland Airport
  • Hilton Garden Inn Hotel Cleveland Airport
  • Cleveland Hilton
  • Hilton Cleveland
  • Hilton Garden Inn Cleveland Airport Hotel Cleveland
  • Hilton Garden Inn Cleveland Airport Ohio
  • Hilton Garden Inn Cleveland Airport Hotel
  • Cleveland Hilton
  • Hilton Cleveland
  • Hilton Garden Inn Cleveland Airport Ohio
  • Hilton Garden Inn Cleveland Airport Hotel
  • Hilton Garden Inn Cleveland Airport Cleveland
  • Hilton Garden Inn Cleveland Airport Hotel Cleveland

You should know

  • Hilton Garden Inn Cleveland Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.