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Hyatt Regency Cleveland At The Arcade

4.0 star property
4-star Art Deco hotel near JACK Cleveland Casino

Choose dates to view prices

Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Meeting facility
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
420 Superior Ave E, Cleveland, OH, 44114
  • Progressive Field
    ‪10 min walk‬
  • Rock and Roll Hall of Fame
    ‪11 min walk‬
  • Huntington Bank Field
    ‪11 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(44 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(34 reviews)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(41 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Premium bedding, pillowtop beds, in-room safe, desk

Suite (VIP)

10.0 out of 10
Exceptional
(1 review)
  • 1098 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, View (Arcade View)

8.8 out of 10
Excellent
(36 reviews)
  • 602 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, View (Arcade View)

9.6 out of 10
Exceptional
(15 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Cleveland

Downtown Cleveland stay.Within a 15-minute walk of this Downtown Cleveland hotel, you'll find JACK Cleveland Casino and Huntington Convention Center of Cleveland. Also, Progressive Field is within half a mile (1 km) and Rock and Roll Hall of Fame is within 2 miles (3 km).

What's nearby

  • JACK Cleveland Casino - 5 min walk - 0.3 miles
  • Huntington Convention Center of Cleveland - 6 min walk - 0.4 miles
  • Progressive Field - 10 min walk - 0.5 miles
  • Rock and Roll Hall of Fame - 11 min walk - 0.6 miles
  • Huntington Bank Field - 11 min walk - 0.6 miles

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues - ‬4 min walk
  • ‪Souper Market - ‬2 min walk
  • ‪Shake Shack - ‬3 min walk

About this property

Hyatt Regency Cleveland At The Arcade

4-star Art Deco hotel near JACK Cleveland Casino
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, spa services, and a vending machine are also featured at the eco-certified Hyatt Regency Cleveland At The Arcade. Parking is available for a fee. A complete renovation of Hyatt Regency Cleveland At The Arcade was completed in 2017.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

  • 1 building
  • 293 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 1890
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Cleveland At The Arcade offers 293 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

How close is Hyatt Regency Cleveland At The Arcade to the airport?

Hyatt Regency Cleveland At The Arcade is 1.6 mi (5-min drive) away from the Cleveland, OH (BKL-Burke Lakefront) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Cleveland At The Arcade?

As of Sep 18, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Cleveland At The Arcade on Oct 12, 2025 start from $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Cleveland At The Arcade have an airport shuttle?

Airport shuttle services are not available at Hyatt Regency Cleveland At The Arcade.

How close is Hyatt Regency Cleveland At The Arcade to the beach?

This hotel is 3.3 mi (11-min drive) from Edgewater Beach and 4.2 mi (8-min drive) from Perkins Beach. Don't forget your sunscreen!

Does Hyatt Regency Cleveland At The Arcade offer free breakfast?

Free breakfast isn’t offered at Hyatt Regency Cleveland At The Arcade, but cooked-to-order breakfast is offered for a fee of between USD 10 and 30 for adults, USD 9 and 15 for children. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at Hyatt Regency Cleveland At The Arcade?

No, there is no casino at this hotel, but JACK Cleveland Casino (6-min walk) is nearby.

What time is check-in at Hyatt Regency Cleveland At The Arcade?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hyatt Regency Cleveland At The Arcade?

Free parking is not available at this hotel. Valet parking is available for USD 49 per night.

Does Hyatt Regency Cleveland At The Arcade have a pool?

Hyatt Regency Cleveland At The Arcade does not have a pool.

Does Hyatt Regency Cleveland At The Arcade have a restaurant?

Hyatt Regency Cleveland At The Arcade is home to 1890 Restaurant, which features American cuisine.

Does Hyatt Regency Cleveland At The Arcade have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages, mani/pedis, and facials.

How close is Hyatt Regency Cleveland At The Arcade to downtown Cleveland?

Hyatt Regency Cleveland At The Arcade is 0.1 mi away from Cleveland.

Reviews

Hyatt Regency Cleveland At The Arcade Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 684 out of 1049 reviews
Rating 8 - Good. 198 out of 1049 reviews
Rating 6 - Okay. 97 out of 1049 reviews
Rating 4 - Poor. 30 out of 1049 reviews
Rating 2 - Terrible. 40 out of 1049 reviews

Reviews

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Properly was showing its age. Space was much smaller than expected. Noise from weddings was pretty loud and we were on the top floor. Not a good value foe the price.
Stayed 2 nights in Aug 2025

6/10 Okay

Anil

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice property with history. Property is dated and needs renovation. Staff was attentive. Had AC issues in the room, technicians. came out quickly and fixed it. View out of the room inot the garage next door
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect spot
Stayed 1 night in Jul 2025

10/10 Excellent

jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Arcade and design of the room was truly unique.
Stayed 2 nights in Jun 2025

6/10 Okay

Melanie

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This hotel is unique in the aspect of the layout - beautiful renaissance type renovated building with a huge shopping “mall” type area in the middle - separating the guest rooms from the entrance/lobby. With this being said, there are no microwaves in the guest rooms. When I asked the front desk attendant, where I could warm my food at, he pointed at the smallest microwave I’ve ever seen sitting on a table in the lobby. He also said that there were microwaves near the ice machines on the even numbered floors, to which I replied oh, that’s so convenient, thank you. There were not microwaves located near the ice machines as he indicated, not even a stand or a shelf where one would sit. The walk from our room to the actual tiny microwave is about a half a mile. My daughter and I had bowls of rice to reheat. The microwave was so weak that it took over three minutes just to heat one bowl. By the time we made it back to our room, the first bowl was cold again. Highly inconvenient and disrespectful if you ask me to have such a SINGLE, worthless piece of equipment when guests pay close to $300 a night to stay here. You could at least offer a top-of-the-line microwave. Or maybe a station near the guest rooms, as the clerk indicated. We checked every even floor before making our way back to the lobby.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sherman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard, Aberdeen

Stayed 2 nights in May 2025

10/10 Excellent

Joy

Stayed 3 nights in May 2025

10/10 Excellent

Karen

Liked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Jessie

Stayed 1 night in Jun 2025

2/10 Terrible

LaMar

Couldn’t confirm reservations so never was able to even check in..
Stayed 1 night in Jun 2025

10/10 Excellent

Bradley

Stayed 1 night in May 2025

8/10 Good

Luigino

Traveled with group
Liked: Amenities
Great location. Pleasant staff.clean room
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 3 nights in May 2025

8/10 Good

Kendra, New Albany

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Great location
Stayed 1 night in Jun 2025

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean, well organized, and the staff are top notch. The area around the hotel unfortunately doesn't have a lot going on, but the stay was still enjoyable
Stayed 1 night in May 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely gorgeous hotel and very large room! would definitely stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Suzanne, Canton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this location, conveniently located in the heart of downtown Cleveland. Many dining options, and entertainment. The hotel beds and pillows are extremely comfortable. We always choose this location.
Stayed 1 night in May 2025

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025