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Hilton Cincinnati Netherland Plaza

4-star property
35 W 5th St, Cincinnati, OH 1-855-201-7819
3.2 out of 5
See all 33 travelocity Reviews

"Area was perfect for the event. Check in deposit was not explained properly, no cart for luggage, over 400 guest, minimum elevators were working. To u ... " More

By a verified traveler on Sun 23 Jul 2023

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Hotel Description

4-star historic hotel near Great American Ball Park, connected to a shopping center

City center retreat

Within a 15-minute walk of this Downtown Cincinnati hotel, you'll find Great American Ball Park and Paycor Stadium. Hard Rock Casino Cincinnati and Newport Aquarium are also within 2 miles (3 km).

Multiple dining options

This historic hotel features 2 restaurants, a bar/lounge, and A 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a hair salon, and dry cleaning are also offered.

Queen Standard

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$170* Per night/room Oct 1 - Oct 2

King Whirlpool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queen Junior Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

King Mini Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Cincinnati Netherland Plaza ratings based on 33 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hilton Cincinnati Netherland Plaza

Everyone (11) Couples (10) Family (7)
1 out of 5
This Hotel was the most overpriced place I've ever stayed. Very outdated and not clean. The rooms were comical, bathroom was terrible, we didn't even want to shower in there. I paid $350.00 for one night, this is at best a $150.00 a night place.

Posted by on Aug 21, 2023

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Comment from Hotel Management

Aug 21, 2023 by MK

Hi Robert,Thank you for your feedback. Apologies for your experience during your stay

2 out of 5
Not mentioned is $30 to park. Not a single trash can had bags. Still using bagged coffee pots in rooms. TV smaller than a 1 star hotel.

Posted by on Aug 16, 2023

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Comment from Hotel Management

Aug 16, 2023 by MK

Hi Stephen,Thank you for your feedback. Apologies for your experience during your stay.

3 out of 5
Area was perfect for the event. Check in deposit was not explained properly, no cart for luggage, over 400 guest, minimum elevators were working. To unpin return free m events and checkout it took over 1/2 hours to get to and from room due to only 3 elevators working. Ice was told to be on all floors. However it was only available on some floors. Overall I don’t believe the hotel was prepared for the amount of guest they booked.

Posted by on Jul 23, 2023

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Comment from Hotel Management

Jul 24, 2023 by MK

Hi Norkika,Thank you for your feedback. Apologies for what you experienced during your stay.

1 out of 5
We used this hotel for the Taylor swift concert. We had a terrible delay in check in, to the point where we couldnt get our keys until AFTER the concert. I had to get ready in the lobby. Once we were able to get into our room - a suite none the less - it was disgusting. There was dried puke on the wall and curtains, used soap in the shower, no toilet paper and no large towels. We tried calling the front desk to address the situation and no one answered. I will never stay here again.

Posted by on Jul 2, 2023

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Comment from Hotel Management

Jul 5, 2023 by MK

Hi Noelle,Firstly, thank you for your feedback. Secondly, and most importantly, our deepest apologies for experience at the hotel. Please reach out to the management for further resolve.

5 out of 5

Posted by on Apr 5, 2023

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Comment from Hotel Management

Apr 28, 2023 by AGM/ Ted VB

We are glad you enjoyed the hotel.

5 out of 5

Posted by on Mar 5, 2023

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Comment from Hotel Management

Apr 3, 2023 by Melissa

Dear Emily- Thank you for the perfect rating! I am glad you enjoyed you stay with us. We look forward to welcoming you back again soon.

1 out of 5
Rude, rude, rude. Never again at any Hilton. I’m old enough to remember when it was a quality company. No longer worth anything close to what they charge. Bye forever.

Posted by on Oct 23, 2022

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5 out of 5
Ok

Posted by on Jan 16, 2022

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Comment from Hotel Management

Jan 18, 2022 by Fares

Thank you for your feedback .

5 out of 5
Love the Netherland Hotel but still bothered that hotel front desk do not wear masks to protect their customers.

Posted by , from Columbus on Dec 20, 2021

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Comment from Hotel Management

Dec 24, 2021 by Fares

Thank you for your feedback .

1 out of 5
The lobby was nice. Rooms small and out dated. Walls falling apart. Customer service was horrible. No hot water for 2 days. Price was insane for what you got.

Posted by on Dec 13, 2021

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Comment from Hotel Management

Dec 18, 2021 by Fares

Please accept our apologies and thank you for your feedback .

About the Hilton Cincinnati Netherland Plaza

Location 35 W 5th St, Cincinnati, OH 45202

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi and wired Internet. A 24-hour health club, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Cincinnati Netherland Plaza. Parking is available for a fee.

  • 561 guestrooms or units
  • 29 levels
  • 2 dining venues
  • Meeting rooms
  • 4 sq m of conference space
  • Built in 1931
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Cincinnati Union Terminal (2.8 km / 1.7 mi)
  • Metro station: Fountain Square Tram Stop (0.2 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Cincinnati Netherland Plaza offers 561 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Orchids at Palm Court - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.

The Grille at Palm Court - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Reservations are required. Open daily.

The Bar at Palm Court - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Fitness classes on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.95–19.95 per person
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Cincinnati Netherland Plaza
  • Hilton Netherland
  • Hilton Netherland Hotel
  • Hilton Netherland Hotel Cincinnati Plaza
  • Netherland Hilton
  • Cincinnati Hilton
  • Hilton Cincinnati Netherland Plaza Hotel Cincinnati
  • Hilton Cincinnati Netherland Plaza Ohio
  • Hilton Hotel Cincinnati
  • Hilton Netherland Plaza Hotel Cincinnati
  • Hilton Cincinnati Netherland Plaza Hotel
  • Hilton Netherland Plaza Hotel
  • Hilton Netherland Plaza
  • Hilton Cincinnati Netherland Plaza Hotel
  • Hilton Cincinnati Netherland Plaza Cincinnati
  • Hilton Cincinnati Netherland Plaza Hotel Cincinnati

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Historic Hotels of America.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.