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Hilton Columbus at Easton

4.0 star property
4-star hotel near Easton Town Center

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Photo gallery for Hilton Columbus at Easton

Shopping mall
Terrace/patio
Premium bedding, in-room safe, desk, iron/ironing board
Terrace/patio
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

Map
3900 Chagrin Dr, Columbus, OH, 43219
  • Easton Town Center
    ‪5 min walk‬
  • LEGOLAND® Discovery Center
    ‪6 min walk‬
  • Ohio State University
    ‪16 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, View

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, View

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking, View

8.0 out of 10
Very good
(4 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

55-inch LCD TV with satellite channels, Smart TV, MP3 dock

Deluxe Suite, 1 King Bed, Non Smoking

  • 750 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, View

8.4 out of 10
Very good
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area | 55-inch LCD TV with satellite channels, Smart TV, MP3 dock

Presidential Suite, 1 King Bed, Non Smoking

  • 1194 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Non Smoking (Hearing Impaired)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mini)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Mini)

8.8 out of 10
Excellent
(17 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, View

8.0 out of 10
Very good
(14 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, View

8.4 out of 10
Very good
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Non Smoking (Hearing Impaired)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in shower)

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

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Suite, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Homewood Suites by Hilton Columbus/OSU, OH

Upper Arlington
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 764 reviews
$135 nightly
The price is $160
Jul 7 - Jul 8
Total includes taxes and fees
Homewood Suites by Hilton Columbus/OSU, OH

About the neighborhood

Columbus

Easton stay.At this Easton hotel, you'll be within a 5-minute walk of Easton Town Center and LEGOLAND® Discovery Center. Also, Champions of Columbus Golf Course is within 3 miles (5 km) and Gahanna Municipal Golf Course is within 6 miles (10 km).

What's nearby

  • Easton Town Center - 5 min walk - 0.3 miles
  • LEGOLAND® Discovery Center - 6 min walk - 0.4 miles
  • Historic Crew Stadium - 13 min drive - 7.2 miles
  • Ohio Expo Center and State Fair - 14 min drive - 11.4 miles
  • Ohio State University - 16 min drive - 11.9 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 10 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪Shake Shack Easton Town Center - ‬6 min walk
  • ‪Funny Bone Comedy Club - ‬5 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬9 min walk
  • ‪Jeni's Splendid Ice Creams - ‬5 min walk

About this property

Hilton Columbus at Easton

4-star hotel near Easton Town Center
Hilton Columbus at Easton offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 40000 square feet (3716 square meters) and includes conference space. A terrace, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hilton Columbus at Easton. Parking is available for a fee.

This 4-star Columbus hotel is smoke free.

  • 345 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 2000
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Columbus at Easton offers 345 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Aloft Columbus Easton

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 754 reviews
$134 nightly
The price is $158
Jul 24 - Jul 25
Total includes taxes and fees
Aloft Columbus Easton

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 12.95)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 12 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with premium cable/satellite channels
  • MP3 dock

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 75 per night
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 20 per person
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet deposit: USD 75 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Columbus Easton Hilton
Columbus Hilton Easton
Easton Hilton
Easton Hilton Columbus
Hilton Columbus
Hilton Columbus Easton
Hilton Easton
Hilton Easton Columbus
Hilton Easton Hotel
Hilton Easton Hotel Columbus
Columbus Hilton Hotel
Hilton Columbus At Easton Hotel Columbus
Hilton Columbus At Easton Ohio
Hilton Hotel Columbus
Hilton Columbus Easton Hotel
Hilton Columbus at Easton Hotel
Hilton Columbus at Easton Columbus
Hilton Columbus at Easton Hotel Columbus

Frequently asked questions

How close is Hilton Columbus at Easton to the airport?

Hilton Columbus at Easton is 6.8 mi (10-min drive) away from the John Glenn Columbus Intl. Airport (CMH) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Columbus at Easton?

As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at Hilton Columbus at Easton on Aug 5, 2025 start from $173.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Columbus at Easton have an airport shuttle?

Airport shuttle services are not available at Hilton Columbus at Easton.

How close is Hilton Columbus at Easton to the beach?

This hotel is 13.5 mi (22-min drive) from Alum Creek Beach.

Does Hilton Columbus at Easton offer free breakfast?

Free breakfast isn’t provided at Hilton Columbus at Easton, but continental breakfast is offered for a fee of USD 20 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hilton Columbus at Easton?

No, there is no casino at this hotel.

What time is check-in at Hilton Columbus at Easton?

Check-in begins at 4 PM.

Is there free parking at Hilton Columbus at Easton?

Free parking is not available at this hotel. Self parking is available for USD 12.00 per day, and valet parking for USD 30.00 per day.

Does Hilton Columbus at Easton have a pool?

Hilton Columbus at Easton features an indoor pool.

Does Hilton Columbus at Easton have a restaurant?

Hilton Columbus at Easton is home to Herb N' Kitchen, which features American cuisine.

Does Hilton Columbus at Easton have a spa?

There are no spa services available at this hotel.

How close is Hilton Columbus at Easton to downtown Columbus?

Hilton Columbus at Easton is 7.6 mi away from Columbus.

Hilton Columbus at Easton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 572 out of 1003 reviews
Rating 8 - Good. 165 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 82 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Grey, Pickerington

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing but amazing. Porter at the bar was exceptional, friendly and very accommodating!
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They put my two booked rooms on separate floors. The front desk person was not helpful but the manager worked us onto the same floor but at separate ends! I had to keep saying that it is weird that when booking two rooms at the same time you would need to tell the hotel to put them together?
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Amenities
Great weekend getaway!
Stayed 1 night in Apr 2025

2/10 Terrible

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My door lock went bad after two trips down to the desk and 45 minutes sitting on the floor in the hallway maintenance finally broke into the room. To find out the whole lock needed replaced. The whole reason I was there was lost I had to refund my clients for their photo shoot. Total loss for me.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here several times a year. Great experience. We don’t stay anywhere else when in Columbus. The Hilton at Easton is the best.
Stayed 1 night in Mar 2025

10/10 Excellent

kim

Stayed 2 nights in Mar 2025

10/10 Excellent

Ramone

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Staff was fre
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025

10/10 Excellent

peter

Liked: Cleanliness, room comfort

Broken usb outlets

None of the usb outlets in my room worked. Front desk staff was less than helpful, nobody would look around for an adapter anywhere they just said “sorry “ had to go sit in my car to charge my phone. They had 3 usb in the room, all broken. Also charges you to self park outside.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Patricia

The toilet made horribly loud noises when u flushed it and so did the sink. Kids running around all night and could hear everything the rooms next to us were doing.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a chain link fence surrounding the entire property. Theres only one way in & out through the main entrance. Walking over to dinner and back is pleasant, but would be better if all the entrances weren’t blocked by fencing. We had some kids in a room next to us & they were loud throughout the evening. They also kept trying to open the (adjoining) door, which was in our bedroom. I would hope in a future stay we would not be placed in a room that has an adjoining door. The breakfast buffet was superb in quality, but a little chaotic and unorganized at times. People were standing in line for the buffet and were held up by the bottle neck at the omelette station. They could use some more defined lines and organization.
Stayed 1 night in Mar 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Allyse

Stayed 2 nights in Mar 2025

10/10 Excellent

Tanya

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Disappointing stay, needs update and more towels

To begin with none of the USB-c charging ports were functional in our room. The bed skirts were ripped and stained. The room needs a serious update. They provided 2 bath towels in the bathroom for a room that sleeps 4. What are the other 2 people to dry off with? We only booked this hotel because of the indoor pool. The indoor pool water was cloudy, the pool are floor was filthy. And, when we were there, the towels weren't available, but instead there was a pile of wet towels on the hamper that was, no joke, 8 feet high. It took over an hour for someone in the hotel to come over with new towels. This was a Sunday night. This hotel has seen it's better days and if we are going to pay a premium for a night away, this will not be the place.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Edithann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!
Stayed 1 night in Mar 2025

10/10 Excellent

Colby

Stayed 1 night in Mar 2025

10/10 Excellent

Maxine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous and clean!

Wonderful stay at this gorgeous hotel. We didn't even need to leave, even with so much to do near by.
Stayed 2 nights in Mar 2025

10/10 Excellent

Renee

Stayed 2 nights in Feb 2025

2/10 Terrible

Eunjeong

Business traveler
Disliked: Cleanliness, staff & service
The bellboys and cafe staff were very kind and lovely, but the staff at the front desk in the afternoon were extremely unfriendly. I regret not noting down their name. After finishing my day, I returned to the hotel around 5 PM and tried to open my room door, but it wouldn't unlock. I went to the front desk to exchange the key, but even after the exchange, the door still wouldn't open. I went back to the front desk, and they explained that the door lock needed a battery recharge and said they would send an engineer to my room. After waiting for over 20 minutes and no one showing up, I asked again and was told they’d come soon. I waited longer, but no one came, so I inquired again. This time, they said they had recorded the wrong room number, despite already having confirmed the room number during the name verification process. When I complained, instead of apologizing, they responded with "anyone can make mistakes," which made me feel extremely upset. The cleanliness of the room was also disappointing: I found red lipstick stains on the replaced towels, and the replaced water bottles were already opened and filled with used water. Overall, it was an unpleasant experience, and I have no intention of visiting again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay for a night. In need of some updates but overall excellent place to stay. Convenient to food and shopping!
Stayed 2 nights in Feb 2025