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"Our stay is the third in three years here. We like the location (right across the street from the State Capitol), and about one mile from the Arena Di ... " More

By a verified traveler on Wed 18 Nov 2015

Hotel Description

4-star hotel near Ohio Theatre

City center retreat

With a stay at this Downtown Columbus hotel, you'll be steps from Ohio Theatre and Columbus Commons. Capitol Theatre and Ohio Statehouse are also within half a mile (1 km).

Free area shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A free area shuttle is offered as well.

Free Internet, iPod docks

The 403 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and iPod docks. Room service, premium bedding, and coffee/tea makers are also available.

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max
$130* Per night/room Sep 30 - Oct 1

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Columbus Hotel at Capitol Square ratings based on 33 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sheraton Columbus Hotel at Capitol Square

Everyone (11) Couples (1) Family (2)
5 out of 5
Comfy bed and pillows. Nothing over the top, but just right.

Posted by on Jun 9, 2019

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5 out of 5
Very clean and the staff was great. My room has a great view and was everything i needed

Posted by on Jun 3, 2019

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4 out of 5

Posted by on Mar 9, 2019

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1 out of 5
The was the worst hotel Ive ever stayed in. The room was not clean at all , the bed sheets smelled like stale old clothes. We had no hot water for over 4 days and notified staff several times. Maid service was horrible some days no one came and the garbage was left in the room for 2 days until we complained. Never again!!

Posted by on Mar 5, 2019

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1 out of 5
Outdated/old/dirty. I wouldn’t even walk on the Carpet in my socks, we wore our shoes because the floors were gross. No hot water for showers or sink. The small Refrigerator was not working. Water bottles from previous customer was left for us to drink. So disappointed!!

Posted by , from Canton Ohio on Feb 18, 2019

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2 out of 5
We had to wait in the check out line for 45 minutes. The elevator was questionable. The room was okay, but there was some dried blood on the shower curtain. The hotel was under staffed and needs to be updated. It was not worth the price!

Posted by on Feb 3, 2019

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1 out of 5
The check in process took45-50 minutes which was crazy - room not updated for technical devices

Posted by on Feb 3, 2019

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2 out of 5
Room lighting---- Horrible very dark if trying to work. Even taking shades off lamps did not help. Not for the business traveler.

Posted by on Apr 22, 2018

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2 out of 5

had to leave early. Manager not sympathetic to sit

Pros: clean, comfortable
Location: long walk to convention center and arena
manager made no attempt to accommodate. Stated policy was not flexible and tone was not welcoming at all

Posted by on Apr 3, 2018

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3 out of 5

The room was not cleaned properly.

Pros: Very pleasant staff.
Cons: Cleanliness. It took over 15 minutes to get checked in and the lobby was very cold.
Location: Excellent location, right down town.
I checked in early but left and did not return until later that evening. It wasn't until the morning that I noticed how disgusting the bathroom was. There were stains across the ceiling that looked like someone had some how urinated on it and it was left to dry. There was hairs in the showed and dried liquid spillage on the outside of the garbage can. This is far from what I would expect when paying over $200 a night for a room. Minus the unfortunate state of the bathroom the room appeared clean and the hotel was nice. However, I was extremely disappointed that they would turn over a bathroom in that state.

Posted by , from Columbus, Ohio on Jan 5, 2018

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About the Sheraton Columbus Hotel at Capitol Square

Location 75 E State St, Columbus, OH 43215

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16,000 square feet (1 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Columbus Hotel at Capitol Square. Parking is available for a fee. This 4-star Columbus hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 22 levels
  • 16,000 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1983
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Columbus, OH (CMH-John Glenn Columbus Intl.) (12.9 km / 8 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Sheraton Columbus Hotel at Capitol Square offers 403 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Plaza Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Starbucks - This coffee shop specializes in American cuisine and serves light fare only. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Capitol
  • Sheraton Columbus Capitol Square
  • Sheraton Columbus Hotel Capitol Square
  • Sheraton Columbus Square
  • Sheraton Hotel Capitol
  • Sheraton Hotel Capitol Square
  • Sheraton Capitol Square
  • Sheraton Columbus Hotel at Capitol Square Hotel
  • Sheraton Columbus Hotel at Capitol Square Columbus
  • Sheraton Columbus Hotel at Capitol Square Hotel Columbus

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Columbus-Hotels-Sheraton-Columbus-Hotel-at-Capitol-Square.h3886-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.