Sheraton Columbus Hotel at Capitol Square

4-star property
E State St, Columbus, OH 1-855-201-7819
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3.5 out of 5
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See all 26 Travelocity Reviews

"Our stay is the third in three years here. We like the location (right across the street from the State Capitol), and about one mile from the Arena Di ... " More

By a verified traveler on Wed 18 Nov 2015

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Hotel Description

Sheraton Columbus Hotel at Capitol Square puts you in the heart of Columbus, within steps of Ohio Theatre and Columbus Commons. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy iPod docks, cable TV, and coffee/tea makers, featured in all 403 rooms. Nice touches to enhance your stay include designer toiletries and premium bedding. Room service, free newspapers, and safes are also available.

The restaurant, Plaza Restaurant, serves American cuisine and is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. 16,000 square feet (1 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a 24-hour fitness center, and a coffee shop/café. Each morning full breakfast is available. There's also valet parking, along with the convenience of a free area shuttle.

Places within a short walk of this 4-star Downtown Columbus hotel include Capitol Theatre and Ohio Statehouse.

Sheraton Columbus Hotel at Capitol Square ratings based on 26 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
2 out of 5
Room lighting---- Horrible very dark if trying to work. Even taking shades off lamps did not help. Not for the business traveler.

Posted by on Apr 22, 2018

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2 out of 5

had to leave early. Manager not sympathetic to sit

Pros: clean, comfortable
Location: long walk to convention center and arena
manager made no attempt to accommodate. Stated policy was not flexible and tone was not welcoming at all

Posted by on Apr 3, 2018

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3 out of 5

The room was not cleaned properly.

Pros: Very pleasant staff.
Cons: Cleanliness. It took over 15 minutes to get checked in and the lobby was very cold.
Location: Excellent location, right down town.
I checked in early but left and did not return until later that evening. It wasn't until the morning that I noticed how disgusting the bathroom was. There were stains across the ceiling that looked like someone had some how urinated on it and it was left to dry. There was hairs in the showed and dried liquid spillage on the outside of the garbage can. This is far from what I would expect when paying over $200 a night for a room. Minus the unfortunate state of the bathroom the room appeared clean and the hotel was nice. However, I was extremely disappointed that they would turn over a bathroom in that state.

Posted by , from Columbus, Ohio on Jan 5, 2018

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3 out of 5

Pretty Average Hotel

This was a very average 1980's hotel. There was nothing special about it. The place was clean and the staff was amiable. The location was great.

Posted by , from Minneapolis, MN on Dec 20, 2017

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1 out of 5

NOT CLEAN

ROOM NOT CLEAN Had hair on pillows!!!!!!!!!!!!!! Would not recommend parking was not cheap. Was moved to another room

Posted by on Aug 6, 2017

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2 out of 5

Not very nice

This hotel was a disappointment. First, the walls are paper thin, so I could hear everything going on next door. Second, the room wasn't very clean and they didn't replace items that had been used up, such as mouthwash and shampoo. Third, the staff was neither helpful nor friendly. I asked for help getting a cab, for instance, and they told me that couldn't do anything.

Posted by on Jul 2, 2017

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4 out of 5
When I booked this stay, I seen pictures of "the pool", but then learned after arriving that those pictures are "just an idea" of the place. Guess what? No pool! Sheraton has more than one hotel in the same city. On that same note, the view I seen on the site was not the one I was given which was off ongoing construction through the dirtiest windows I've ever seen. Also, the coffee pot made only one cup at a time into a throwaway cup. I prefer a glass pot which makes 4 or 6 at a time. The coffee was too strong to drink, so I had to dump some out and add water to it. I doubt I use a travel site again due to this deciet. I'll go directly to the hotel site and book with them.

Posted by on Jun 13, 2017

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5 out of 5

A Little Pricey, but a Good stay

Our stay is the third in three years here. We like the location (right across the street from the State Capitol), and about one mile from the Arena District, where the Hot Chocolate 5K Run took place. The facilities were great. The staff was very helpful. The room was very comfortable, although no refrigerator in the room was a little disappointing. Overall, quite a satisfying experience.

Posted by , from Hillsboro, OH on Nov 18, 2015

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3 out of 5

Nice hotel, food service not so good

Pros: Quiet
Cons: No free Internet
The front desk staff were very welcoming, and the room was perfectly comfortable. I ate dinner in the lounge (restaurant closed) and found service poor along with food quality (soup so hot it burned my mouth; french fries uncooked). The next morning I got breakfast at the Starbucks and a staff member there said something very inappropriate to me. I would not choose to stay here again because of those food service experiences.

Posted by , from Cape Cod, Massachusetts, USA on Jan 4, 2013

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3 out of 5

Nice for a night

Stayed over night for a birthday. Perfect just to stay for a night.

Posted by on Aug 1, 2012

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About the Sheraton Columbus Hotel at Capitol Square

Location 75 E State St, Columbus, OH 43215

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16,000 square feet (1 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Columbus Hotel at Capitol Square. Parking is available for a fee. This 4-star Columbus hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 22 levels
  • 9 conference rooms
  • 16,000 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1983
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Columbus, OH (CMH-John Glenn Columbus Intl.) (13.6 km / 8.5 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Columbus Hotel at Capitol Square offers 403 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Plaza Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Starbucks - This coffee shop specializes in American cuisine and serves light fare only. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Open 24 hours, the fitness center is on the 22nd floor overlooking the state capitol complex. Fitness equipment includes treadmills, stair machines, rowing machines, a strength-training machine, and free weights. Cardio machines come with individual TVs. Four blocks away along the Scioto River, the Lower Scioto Multi-Use Trail is a popular choice for walking, running, and biking. The Raymond Memorial Golf Course is eight miles from the hotel. The recreational activities listed below are available either on site or near the hotel; fees may apply.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 40 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Pets allowed (no fees)
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet deposit: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Capitol
  • Sheraton Columbus Capitol Square
  • Sheraton Columbus Hotel Capitol Square
  • Sheraton Columbus Square
  • Sheraton Hotel Capitol
  • Sheraton Hotel Capitol Square
  • Sheraton Capitol Square

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.