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Hilton Columbus Downtown

4-star property
402 North High Street, Columbus, OH 1-855-201-7819
4.7 out of 5
Exceptional!
See all 35 travelocity Reviews

"The property was so unique. Everyone was so friendly and helpful. " More

By a verified traveler on Tue 25 Jul 2023

Points Of Interest

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Hotel Description

4-star hotel near Greater Columbus Convention Center, connected to the convention center

Downtown Columbus stay

A stay at this Downtown Columbus hotel places you steps from Greater Columbus Convention Center and within a 5-minute walk of Nationwide Arena. Lower.com Field and COSI are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$178* Per night/room Oct 29 - Oct 30

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Skyline Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Columbus Downtown ratings based on 35 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Columbus Downtown

Everyone (20) Couples (4) Family (8)
5 out of 5

Posted by on Sep 2, 2023

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Comment from Hotel Management

Sep 22, 2023 by Hilton Columbus Downtown

Hello, Bruce Thank you for taking the time to rate your stay with us, it's always wonderful to see that our guests have enjoyed their time with us. We look forward to welcoming you back as your travels bring you to Columbus.

5 out of 5

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 11, 2023 by Hilton Columbus Downtown

Hello, Ricci Thank you for rating your stay with us! We're so happy to see that you enjoyed your visit. We hope to have the opportunity to welcome you back in the near future.

4 out of 5

Posted by on Aug 13, 2023

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Comment from Hotel Management

Sep 6, 2023 by Hilton Columbus Downtown

Hello, Lydia Thank you for rating your stay with us. We're so happy to see that you enjoyed your visit with us. We look forward to welcoming you back in the future.

5 out of 5
The property was so unique. Everyone was so friendly and helpful.

Posted by on Jul 25, 2023

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Comment from Hotel Management

Jul 27, 2023 by General Manager

Thank you for choosing to stay with us, Kaleena. We are glad that you appreciated our property and team. Please visit us again if you return to the area. Hilton Columbus Downtown

2 out of 5

Posted by , from Chicago on Jun 25, 2023

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Comment from Hotel Management

Aug 22, 2023 by Hilton Columbus Downtown

Hello, Lianne Thank you for taking the time to rate your stay. We're so disappointed that your stay was not enjoyable. We do hope that we have another chance to exceed your expectations in the future.

5 out of 5

Posted by on Jun 17, 2023

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Comment from Hotel Management

Jul 7, 2023 by Hilton Columbus Downtown

Hello, Kayla Thank you for your excellent rating! We are so happy that you enjoyed your stay with us. We hope to see you again on your next visit to Columbus.

5 out of 5

Posted by on May 8, 2023

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Comment from Hotel Management

Jul 3, 2023 by Hilton Columbus Downtown

Hello, BryanThank you for your fantastic rating. We're so happy to see that you enjoyed your stay with us. We hope that we'll be the hotel of choice on your next visit to Columbus.

4 out of 5
It was great that they upgraded us to a suite. The furniture was old and broken down. The bed was great. Parts of the bathroom floor were not clean. I am elderly and found the shower grab bar was not in the right place. I would have liked a cafe where we could have had a reasonable breakfast or lunch. I wanted a pedicure but there was not a salon associated with the hotel. When a single person comes for drinks or to dine, it would be nice if she could be seated somewhere other than the least desirable table. Thank you though, we actually loved the hotel and had a good stay. The staff were all wonderful. A particular example: I went and purchased our breakfast at the "Grab and Go". I had several things and 2 drinks. They were out of bags so the person who works there offered to help carry my items for me. I thanked her but managed to arrange them so I could carry them. When I arrived on my floor and got off the elevator, there was a member of the cleaning staff who immediately came to my assistance and carried the items with me to my room. Wonderful Staff!

Posted by on Apr 17, 2023

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Comment from Hotel Management

Apr 19, 2023 by General Manager

Hello Carol,Thank you so much for all your comments, and we're thrilled to know that you had a great time overall. It warms our hearts to hear that our team member's attentive service impressed you during your visit. We'll keep your comments in mind regarding our amenities, and we hope you'll consider joining us again soon. Hilton Columbus Downtown

4 out of 5
I liked everything about the property except the pillows. They were flat.

Posted by on Apr 13, 2023

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Comment from Hotel Management

Apr 15, 2023 by General Manager

Dear Antonia,We're so happy to know that you had an enjoyable stay with us. We'll be sure to note your feedback regarding our pillows and apologize for any discomfort they caused. We hope to see you again soon. Hilton Columbus Downtown

4 out of 5

Posted by on Mar 24, 2023

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About the Hilton Columbus Downtown

Location 401 N High St, Columbus, OH 43215

Property Features

Hilton Columbus Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and 27 meeting rooms are available. Event space at this hotel measures 73650 square feet (6842 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Hilton Columbus Downtown. Parking is available for a fee. This 4-star Columbus hotel is smoke free.

  • 1 building
  • 1000 guestrooms or units
  • 13 levels
  • 73650 sq ft of conference space
  • 6842 sq m of conference space
  • Built in 2012
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Columbus Downtown offers 1000 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11:00 AM.

Hilton Columbus Downtown has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 125 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12–20 per person
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Columbus Downtown Hilton
  • Hilton Columbus Downtown
  • Hilton Hotel Columbus Downtown
  • Hilton Columbus Downtown Hotel
  • Hilton Columbus Downtown Hotel
  • Hilton Columbus Downtown Ohio
  • Hilton Columbus Downtown Columbus
  • Hilton Columbus Downtown Hotel Columbus

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.