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4.1 out of 5

"the staff was very helpfull, helped me get a taxi set up when I needed it, and awesome breakfadt " More

By a verified traveler on Mon 12 Aug 2019

Hotel Description

3.5-star hotel in Northern Woods

In Columbus

Your stay at this Northern Woods hotel places you within 2 miles (3 km) of Westerville Mini-Golf and Sharon Woods Park. Polaris Fashion Place and Anheuser-Busch Brewery are also within 6 miles (10 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, as well as the business center and WiFi in public areas. Enjoy the fitness center and free perks like daily breakfast and free self parking.

Free WiFi, comfy beds

The 224 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and sofa beds.

Suite, 2 Double Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$102* Per night/room Nov 22 - Nov 23

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites - Columbus ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites - Columbus

Everyone (7) Family (1)
5 out of 5

Posted by on Sep 16, 2019

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5 out of 5

Posted by on Aug 25, 2019

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5 out of 5
the staff was very helpfull, helped me get a taxi set up when I needed it, and awesome breakfadt

Posted by on Aug 12, 2019

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4 out of 5
The facility and services offered were wonderful. The room was good, but could have been a little cleaner honestly

Posted by on Jul 15, 2019

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5 out of 5

Posted by on Jun 10, 2019

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3 out of 5

Don't bother...

Upon checkin, hotel front desk is so rude, and that ruined the stay in the hotel for me. Aren't they supposed to be pleasant to customers esp paying customers?

Posted by , from LA on Mar 9, 2017

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1 out of 5

Don't expect for Management to help!

Pros: Everything BUT the staff, except for Rochelle she is a sweetheart!
Cons: Apparently everything, who charges more when you are doing renovations?
Location: This is more of a Corporate area but within 15-20 miles you can find Easton Mall, Theater, Eateries, and plenty shopping centers.
I have stayed her PLENTY times and before they got new staff they were great, but NOW they are TERRIBLE! They 1st put me in the wrong room. Then blamed me for something I did NOT do. Next they called me and asked me about it and I told them the truth about the situation. After all of that they bad mouthed me while customers were in the lobby(people who they didn't know knew me) and ran my card 3 times for a couple hundred dollars. Then when confronted, I had a very flamboyant and unprofessional "Manager" waive his hand in my face and threatened to make me leave. I have and will continue to be in touch with corporate about the level of disrespect and unprofessional-ism from the "Managers" on staff. I don't appreciate being singled out because I am an African American. No wonder all the staff with SUBURB customer service left...

Posted by on May 16, 2016

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4 out of 5

Nice hotel

The hotel itself was awesome. The pool was warm and the room was nice. No ash trays in the smoking room or garbage bags. Called down for pillows and they delivered it to the wrong room. I wasn't told my complementary drinks were only valid at 5 and the bartender/the only staff in the restaurant were rude about it, and the restaurant was silent no music no sound at all. Very awkward!

Posted by , from painesville, oh on Mar 27, 2015

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3 out of 5

Bluejackets game

Pros: free breakfast, there was one really nice gentlemen that was working that was friendly and he was the ONLY one
Cons: heating was terrible it ran all night long. not quiet maids were up before 8am loud and even knocked on my door and asked when I was leaving
Location: Nationwide Arena (Bluejackets)
I picked this hotel because it was cheaper and still close to the nationwide arena. I should have known when I pulled up and turned to get to the hotel it wasn't the greatest area because there was a "dance club" on the corner.... I went to get gas down the street and my red flags went off, doesn't seem like a very safe area, I didn't have any trouble but you can tell based on the stores around it wasn't the greatest place. improved section isn't long enough; heating for the room was not good, it took forever to get to the right temp and it doesn't turn off it ran all night an annoying humming noise. You can hear people in the hallway especially the maids vacuuming super early in the morning. I had a DND on my door and I guess it fell off and a maid asked if I was there and I said yes and kept nagging me till I had to open the door and she had the nerve to ask when I was leaving because she was working the floor. Hello I am the guest and its before check out time. leave me alone!!

Posted by , from Chicago, IL on Feb 5, 2015

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5 out of 5

Embassy Suites Columbus

My experience at Embassy Suites Columbus was nothing short of excellent.  The staff was friendly and out of their way accommodating.  A very, very well managed property that I would return to in a heart beat.  The complimentary daily happy hour from 5:30pm - 7:30am complete with hors d'oeuvres was the "cherry on the sundae"!

Posted by , from Westchester, NY on Oct 8, 2013

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites - Columbus offers its guests an indoor pool, a fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. You'll find a business center on site. Event space at this hotel measures 6744 square feet (627 square meters) and includes conference space. The business-friendly Embassy Suites - Columbus also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Free self parking is available. A complete renovation of Embassy Suites - Columbus was completed in 2016. This 3.5-star Columbus hotel is smoke free.

  • 224 guestrooms or units
  • 8 levels
  • 6744 sq ft of conference space
  • 627 sq m of conference space
  • Built in 1984
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: John Glenn Columbus Intl. Airport (CMH) (19.6 km / 12.2 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites - Columbus offers 224 accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with unspecified sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free breakfast daily. The hotel hosts a free manager's reception daily.

Exchange - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 10 per 24-hour period (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Columbus Embassy Suites
  • Embassy Suites Columbus
  • Embassy Suites Hotel Columbus
  • Embassy Suites Columbus - Airport Hotel Columbus
  • Embassy Suites Columbus - Airport Ohio
  • Embassy Suites Columbus Hotel
  • Embassy Suites By Hilton Columbus - Airport Ohio
  • Embassy Suites Columbus Hotel
  • Embassy Suites - Columbus Hotel
  • Embassy Suites - Columbus Columbus
  • Embassy Suites - Columbus Hotel Columbus

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.