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Embassy Suites - Columbus

3.5-star property
2700 Corporate Exchange Dr, Columbus, OH 1-855-201-7819

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4.2 out of 5
Very good!
See all 28 Travelocity Reviews

"The hotel itself was awesome. The pool was warm and the room was nice. No ash trays in the smoking room or garbage bags. Called down for pillows and t ... " More

By a verified traveler on Fri 27 Mar 2015

Points Of Interest

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Hotel Description

3.5-star hotel in Northern Woods

In Columbus

Your stay at this Northern Woods hotel places you within 2 miles (3 km) of Westerville Mini-Golf and Sharon Woods Park. Also, Anheuser-Busch Brewery is within 3 miles (5 km) and Polaris Fashion Place is within 6 miles (10 km).

Renovated in 2016

This hotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the 7 conference rooms, business center, and free airport shuttle. Enjoy the fitness center and free perks like cooked-to-order breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and living rooms, the 224 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, refrigerators, and microwaves.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$138* Per night/room Oct 25 - Oct 26

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites - Columbus ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites - Columbus

Everyone (7) Family (1)
5 out of 5

Posted by on Sep 16, 2019

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5 out of 5

Posted by on Aug 25, 2019

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5 out of 5
the staff was very helpfull, helped me get a taxi set up when I needed it, and awesome breakfadt

Posted by on Aug 12, 2019

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4 out of 5
The facility and services offered were wonderful. The room was good, but could have been a little cleaner honestly

Posted by on Jul 15, 2019

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5 out of 5

Posted by on Jun 10, 2019

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3 out of 5

Don't bother...

Upon checkin, hotel front desk is so rude, and that ruined the stay in the hotel for me. Aren't they supposed to be pleasant to customers esp paying customers?

Posted by , from LA on Mar 9, 2017

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1 out of 5

Don't expect for Management to help!

Pros: Everything BUT the staff, except for Rochelle she is a sweetheart!
Cons: Apparently everything, who charges more when you are doing renovations?
Location: This is more of a Corporate area but within 15-20 miles you can find Easton Mall, Theater, Eateries, and plenty shopping centers.
I have stayed her PLENTY times and before they got new staff they were great, but NOW they are TERRIBLE! They 1st put me in the wrong room. Then blamed me for something I did NOT do. Next they called me and asked me about it and I told them the truth about the situation. After all of that they bad mouthed me while customers were in the lobby(people who they didn't know knew me) and ran my card 3 times for a couple hundred dollars. Then when confronted, I had a very flamboyant and unprofessional "Manager" waive his hand in my face and threatened to make me leave. I have and will continue to be in touch with corporate about the level of disrespect and unprofessional-ism from the "Managers" on staff. I don't appreciate being singled out because I am an African American. No wonder all the staff with SUBURB customer service left...

Posted by on May 16, 2016

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4 out of 5

Nice hotel

The hotel itself was awesome. The pool was warm and the room was nice. No ash trays in the smoking room or garbage bags. Called down for pillows and they delivered it to the wrong room. I wasn't told my complementary drinks were only valid at 5 and the bartender/the only staff in the restaurant were rude about it, and the restaurant was silent no music no sound at all. Very awkward!

Posted by , from painesville, oh on Mar 27, 2015

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3 out of 5

Bluejackets game

Pros: free breakfast, there was one really nice gentlemen that was working that was friendly and he was the ONLY one
Cons: heating was terrible it ran all night long. not quiet maids were up before 8am loud and even knocked on my door and asked when I was leaving
Location: Nationwide Arena (Bluejackets)
I picked this hotel because it was cheaper and still close to the nationwide arena. I should have known when I pulled up and turned to get to the hotel it wasn't the greatest area because there was a "dance club" on the corner.... I went to get gas down the street and my red flags went off, doesn't seem like a very safe area, I didn't have any trouble but you can tell based on the stores around it wasn't the greatest place. improved section isn't long enough; heating for the room was not good, it took forever to get to the right temp and it doesn't turn off it ran all night an annoying humming noise. You can hear people in the hallway especially the maids vacuuming super early in the morning. I had a DND on my door and I guess it fell off and a maid asked if I was there and I said yes and kept nagging me till I had to open the door and she had the nerve to ask when I was leaving because she was working the floor. Hello I am the guest and its before check out time. leave me alone!!

Posted by , from Chicago, IL on Feb 5, 2015

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5 out of 5

Embassy Suites Columbus

My experience at Embassy Suites Columbus was nothing short of excellent.  The staff was friendly and out of their way accommodating.  A very, very well managed property that I would return to in a heart beat.  The complimentary daily happy hour from 5:30pm - 7:30am complete with hors d'oeuvres was the "cherry on the sundae"!

Posted by , from Westchester, NY on Oct 8, 2013

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About the Embassy Suites - Columbus

Location 2700 Corporate Exchange Dr, Columbus, OH 43231

Property Features

Embassy Suites - Columbus offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi and wired Internet for a fee. You'll find a business center on site. Event space at this hotel measures 6744 square feet (627 square meters) and includes conference space. The business-friendly Embassy Suites - Columbus also features gift shops/newsstands, a garden, and laundry facilities. An area shuttle within 5 miles and a roundtrip airport shuttle at scheduled times are free. Self parking is free. A complete renovation of Embassy Suites - Columbus was completed in 2016. This 3.5-star Columbus hotel is smoke free.

  • 224 guestrooms or units
  • 8 levels
  • 6744 sq ft of conference space
  • 627 sq m of conference space
  • Built in 1984
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Separate living room
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Columbus, OH (CMH-John Glenn Columbus Intl.) (19.6 km / 12.2 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 5 miles, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Embassy Suites - Columbus offers 224 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily. The hotel hosts a free manager's reception daily.

Exchange - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 6 AM to 10 PM. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 6 AM to 10 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 10 (rates may vary)
  • Fee for wired Internet in public areas: USD 10 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Columbus Embassy Suites
  • Embassy Suites Columbus
  • Embassy Suites Hotel Columbus
  • Embassy Suites Columbus - Airport Hotel Columbus
  • Embassy Suites Columbus - Airport Ohio
  • Embassy Suites Columbus Hotel
  • Embassy Suites By Hilton Columbus - Airport Ohio
  • Embassy Suites Columbus Hotel
  • Embassy Suites - Columbus Hotel
  • Embassy Suites - Columbus Columbus
  • Embassy Suites - Columbus Hotel Columbus

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.