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The Westin Cincinnati

4-star property
21 E 5th St, Cincinnati, OH 1-855-201-7819

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4.4 out of 5
Excellent!
See all 12 Travelocity Reviews

"Great location across from Fountain Square in downtown Cincinnati. " More

By a verified traveler on Fri 01 Jan 2021

Points Of Interest

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Hotel Description

4-star hotel near Fountain Square, connected to a shopping center

Central Cincinnati getaway

You'll be steps from Fountain Square and within a 10-minute walk of Great American Ball Park with a stay at this Downtown Cincinnati hotel. Also, U.S. Bank Arena is within half a mile (1 km) and Paul Brown Stadium is within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling for business? Take advantage of the business center, express check-out, and conference space. Self parking, a coffee shop, and dry cleaning are also offered.

Comfy beds, WiFi

The 456 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include WiFi, down comforters, and LCD TVs with cable channels.

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$150* Per night/room Apr 25 - Apr 26

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Cincinnati ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Cincinnati

Everyone (8) Family (3)
4 out of 5

Posted by on Jan 24, 2021

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Comment from Hotel Management

Feb 5, 2021 by pcvgwib

Sharon, thank you for your feedback!

5 out of 5
Great location across from Fountain Square in downtown Cincinnati.

Posted by on Jan 1, 2021

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Comment from Hotel Management

Jan 2, 2021 by pcvgwib

Thank you for your feedback! The fountain square is a gem in Cincinnati.

4 out of 5
Very nice hotel. Very courteous staff. Disappointing that valet parking was not running and hotel site states available. It can be unsafe for individual travelers to have to park and I would’ve changed my plans. Hotel did not provide comforter or blankets just sheets we had to ask for those separately…in October???? Did not come into the room or clean at all even though it was requested. Did not provide new plastic cups or towels or any of the things needed if you’re not going to clean the room daily.

Posted by , from Bay City on Oct 17, 2020

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Comment from Hotel Management

Oct 24, 2020 by pcvgwib

JM, thank you for your feedback. The fountain square parking garage is owned and operated by the city of Cincinnati and do apologize it is not active at the moment.

2 out of 5
Far too many guests with no masks or any COVID measures. When we were asked to sign releases from liability for COVID at check in, the language in the release and the approach was pretty much as guests we were on our own. Other than that great location, but the property could use some updating.

Posted by on Sep 12, 2020

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Comment from Hotel Management

Sep 16, 2020 by pcvgwib

Thank you for your feedback, as a Marriott policy all guests and employees are required to wear masks for guest and hotel associate protections.

5 out of 5

Posted by on Aug 16, 2020

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Comment from Hotel Management

Aug 19, 2020 by pcvgwib

Thank you for your review

4 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 10, 2020 by JC

Anonymous, Thank you for taking the time to review your recent stay with us. We are glad that you seem to have enjoyed your visit but look forward to earning a higher rating when you return. On behalf of The Westin Cincinnati, we welcome the chance to serve you again the next time your travels bring you to our city. Be well Jon Coleman General Manager

5 out of 5
Very clean beautiful property. Staff very friendly and helpful.

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 16, 2019 by JC

Hello Anonymous, Thank you for reviewing our property and your recent stay with us. It was a pleasure to have you as our guest and we are elated to have you as advocate for The Westin Cincinnati. We look forward to welcoming you back the next time your travels bring you to our city. Until then, be well. Jon Coleman General Manager

4 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Nov 4, 2019 by JC

Anonymous, Thank you for taking the time to leave your feedback regarding your recent stay with us at The Westin Cincinnati. We are happy to see that we met your expectations and look forward to exceeding them during your next visit. Be well. Jon Coleman General Manager

5 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Sep 30, 2019 by jcoleman

Hello, Thank you for taking the time to leave feedback regarding your recent stay. We are glad that you enjoyed the accommodations during your visit and hope to welcome you again the next time your travels bring you to Cincinnati. Be well Jon Coleman General Manager JC

5 out of 5
Everything was great, although the shower had no hot water.

Posted by , from Cincinnati on Oct 22, 2018

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About the The Westin Cincinnati

Location 21 E 5th St, Cincinnati, OH 45202

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Event space at this hotel measures 11760 square feet (1093 square meters) and includes conference space. The business-friendly The Westin Cincinnati also features gift shops/newsstands, concierge services, and dry cleaning/laundry services. For a fee, parking is available. This 4-star Cincinnati hotel is smoke free.

  • 456 guestrooms or units
  • 17 levels
  • 11760 sq ft of conference space
  • 1093 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Cincinnati Union Terminal (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Cincinnati offers 456 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Cincinnati hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

The Westin Cincinnati has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 17.5 per person (approximately)
  • Fee for in-room wireless Internet: USD 10.99 per 24-hour period (rates may vary)
  • Self parking fee: USD 17 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cincinnati Westin
  • Westin Cincinnati
  • Westin Hotel Cincinnati
  • The Westin Cincinnati Hotel Cincinnati
  • The Westin Cincinnati Ohio
  • Westin Cincinnati Hotel
  • The Westin Cincinnati Hotel
  • The Westin Cincinnati Cincinnati
  • The Westin Cincinnati Hotel Cincinnati

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.