"The elevator system is not as efficient and fast as they’d like to think with the new modernization. Long wait to go up to room and down to lobby, esp ... " More
Central Cincinnati getaway
You'll be steps from Fountain Square and within a 10-minute walk of Great American Ball Park with a stay at this Downtown Cincinnati hotel. Also, Heritage Bank Center is within half a mile (1 km) and Hard Rock Casino Cincinnati is within 2 miles (3 km).
Business services
A restaurant and a bar/lounge are featured at this hotel. Traveling for business? Take advantage of the business center, express check-out, and conference space. Self parking, a coffee shop, and dry cleaning are also offered.
Sep 4, 2023 by Tim N.
Thank you for sharing your experience from your recent stay with us. We sincerely apologize for any issues you encountered with our elevators, and upon arrival for check in. We are in the process of enhancing our guest elevator system and will be adding a 4th elevator in the future for guest use. We appreciate your feedback immensely and will share it with our respective leadership teams, as we continually work on improving our guest experience. Should your travels bring you back to the Cincinnati area, we hope you will give us the opportunity to welcome you back for a better experience.
Aug 25, 2023 by Hotel Management
Thank you for taking the time to rate our hotel, Paula. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!
May 2, 2023 by Tim N.
Thank you for taking the time to share your experience with us. We are glad you enjoyed your visit, and we hope to welcome you back in the future.
Apr 24, 2023 by Tim N.
Thank you for taking the time to share your experience with us. We are glad you enjoyed your visit, and we hope to welcome you back in the future.
Nov 7, 2022 by Hotel Management
Thank you for posting your feedback from your visit with us, Branden. We are delighted to have welcomed you as our guest, and I am grateful to hear you enjoyed the majority of your stay. It would be an honor to welcome you back again in the future.
Aug 18, 2022 by Kane Kennedy
Linda, thank you for staying with us and completing a review. We appreciate the feedback. I am sorry about the ice machine but we will have someone take a look at it. Thanks for letting us know.
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. Event space at this hotel measures 11760 square feet (1093 square meters) and includes conference space. The business-friendly The Westin Cincinnati also features gift shops/newsstands, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Cincinnati hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Self parking (surcharge) , Parking (limited spaces)
The Westin Cincinnati offers 456 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
The Westin Cincinnati has a restaurant on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.