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"Nice place, clean rooms and friendly staff " More

By a verified traveler on Sun 22 Aug 2021

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Hotel Description

3.5-star hotel in Crosswoods

In suburbs

Your stay at this Crosswoods hotel places you within 3 miles (5 km) of McConnell Arts Center and Anheuser-Busch Brewery. Also, Highbanks Metro Park is within 3 miles (5 km) and Polaris Fashion Place is within 6 miles (10 km).

Renovated in 2020

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 259 guestrooms also offer free WiFi and LCD TVs with satellite channels. Refrigerators, microwaves, and room service are also available.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$90* Per night/room Nov 3 - Nov 4

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Club Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Club Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Suites Columbus Worthington ratings based on 19 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Suites Columbus Worthington

Everyone (13) Business (1) Couples (2) Family (4)
5 out of 5
Nice place, clean rooms and friendly staff

Posted by on Aug 22, 2021

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1 out of 5

Posted by on Jun 21, 2021

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2 out of 5
This property is still under construction yet the website does not reflect work not completed yet. The room had a refrigerator that was not plugged in. Had to remove refrigerator from wall to get it plugged in. The television in the suite area did not work. Call the front desk and he gave up trying to fix it without contacting or returning to the room. The local phone in room did not work either.

Posted by , from Columbus at Crossroads on Jun 27, 2020

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4 out of 5
It was great...minus the horrible sports fans crowding the place.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 1, 2019 by Stuart Ward

Thank you for your feedback.

2 out of 5
There was construction going on during my stay(was not noted when room was booked). Wall paper was peeling by windows and in bathroom, could see mold behind them. Couch cushions were ripped open. Carpet was dirty and stained. Hot tub was also closed during whole stay. Will not ever go back.

Posted by on May 21, 2019

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Comment from Hotel Management

Jun 13, 2019 by Stuart Ward

I will look into this directly..

3 out of 5
The breakfast wouldn't allow you to be seated. It took way to long to simply get a cup of coffee. The roof was collapsing in the bathroom of the lobby and the fitness center.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 25, 2019 by Stuart

Thank you for you feed back. I will look into this issues immediatley,

3 out of 5
The bathtub did not drain, at all. The toilet continued to run. The heat did not work temp. Was 67, wouldnt heat

Posted by , from Ohio on Oct 24, 2018

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Comment from Hotel Management

Nov 1, 2018 by Sheraton Suites Columbus

We're sorry Cathy you did not have a pleasant stay with us. We are working hard to fix the drain and toilet in your room. We appreciate you letting us know with your feedback.

5 out of 5
Very nice hotel close to what we were there for. The price was within our range.

Posted by , from Rutland, VT. on Sep 11, 2018

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Comment from Hotel Management

Sep 11, 2018 by Bennie C.

Thank you for your comments, we strive hard to provide the best service possible. We really appreciate when guest like yourself take time to notice, Thank you again.

5 out of 5
Nice place to stay. Been at this location several times, and will go back.

Posted by on Aug 9, 2018

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Comment from Hotel Management

Aug 14, 2018 by Sheraton Suites Columbus Hotel

We are happy to hear you had a great stay with us! We appreciate your feedback.

2 out of 5

Very Disappointed

I was not expecting the way the room is in general. Add to that the reception desk staff were very unfriendly. The breakfast menu is very limited / tasless . The room smells so bad either because no duct cleaning hasn’t been done or the carpet and the sofa are very old/dirty. I got bad allergies because of the smelly furniture.

Posted by , from Houston, Tx on Nov 25, 2017

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Comment from Hotel Management

Nov 28, 2017 by Melissa D

Thank you for your feedback. I would like to apologize on behalf of the staff here at the Sheraton Suites Columbus. We strive to exceed expectations and it seems as though we fell short of those expectations. We are preparing to undergo a renovation and we hope that you will visit us once it is complete to give us a second chance. Have a great evening.

About the Sheraton Suites Columbus Worthington

Location 201 Hutchinson Ave, Columbus, OH 43235

Property Features

Sheraton Suites Columbus Worthington offers its guests an indoor pool, a fitness center, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Tour/ticket assistance, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Sheraton Suites Columbus Worthington. Free self parking is available. A complete renovation of Sheraton Suites Columbus Worthington was completed in May 2020. This 3.5-star Columbus hotel is smoke free.

  • 259 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sheraton Suites Columbus Worthington offers 259 accommodations with video-game consoles and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 10:00 AM.

Starbucks - Onsite coffee shop.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 15 for adults and USD 8 for children (approximately)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Columbus Sheraton
  • Columbus Sheraton Suites
  • Sheraton Columbus
  • Sheraton Columbus Suites
  • Sheraton Suites
  • Sheraton Suites Columbus
  • Sheraton Suites Hotel Columbus
  • Sheraton Suites Columbus Hotel
  • Sheraton Suites Columbus Hotel Columbus
  • Sheraton Suites Columbus Ohio
  • Sheraton Columbus Hotel
  • Sheraton Suites Columbus
  • Sheraton Suites Columbus Worthington Hotel
  • Sheraton Suites Columbus Worthington Columbus
  • Sheraton Suites Columbus Worthington Hotel Columbus

You should know

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.