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4.3 out of 5

"Perfect location for our plans. Close to Progressive, close to restaurants, close to casino. Very nice rooms. " More

By a verified traveler on Mon 04 Jul 2022

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Hotel Description

3.5-star hotel near Progressive Field

Downtown Cleveland stay

A stay at this Downtown Cleveland hotel places you within half a mile (1 km) of Progressive Field and 2 miles (3 km) of FirstEnergy Stadium. Rocket Mortgage FieldHouse and East 4th Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, business center, and valet parking. WiFi in public areas is free.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$130* Per night/room Dec 7 - Dec 8

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Indigo Cleveland Downtown, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Cleveland Downtown, an IHG Hotel

Everyone (5) Couples (5) Family (4)
5 out of 5
Perfect location for our plans. Close to Progressive, close to restaurants, close to casino. Very nice rooms.

Posted by on Jul 4, 2022

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Comment from Hotel Management

Jul 7, 2022 by HotelMgmt

Your perfect rating and high praise mean a great deal to us here at Hotel Indigo Cleveland Downtown. Thank you, William! We hope you will always choose our awesome location when you travel to our area!

5 out of 5
Very clean and friendly. I did not see an option for room service; so dining was up to us. I do believe there is a restaraunt in the hotel; but no menu in the room for carryout. I didn't even know where the ice machine was. I would definately stay again; but they need to be more informatiave of the amenities.

Posted by , from WEBSTER GROVES on May 9, 2022

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Comment from Hotel Management

May 10, 2022 by Hotelmgmt

Terri, we are so glad you shared your thoughts with us. We will definitely speak with our team to make sure all pertinent information is conveyed at check-in. We are very sorry for missing the mark this time around, but I am positive that we can improve your overall perception the next time you visit!

4 out of 5

Posted by on Mar 31, 2022

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3 out of 5

Posted by on Mar 31, 2022

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Comment from Hotel Management

Mar 31, 2022 by Hotelmgmt

Thank you for choosing our property for your recent stay. We look forward to providing you with an improved experience during your next visit.

3 out of 5

Posted by on Mar 29, 2022

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3 out of 5

Posted by on Mar 2, 2022

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4 out of 5

Posted by , from Canfield on Jan 1, 2022

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5 out of 5
Perfect location for the Rocket Mortgage Field House.

Posted by , from ERIE on Dec 2, 2021

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4 out of 5
It was a great location for our visit. Could have organized the valet pick up a little better at check out time. I understand not being staffed and they were moving quick but they did not take people in the order the arrived and let others jump ahead instead of managing the process fairly.

Posted by , from MAYFIELD HEIGHTS on Oct 25, 2021

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3 out of 5
Room was not well thought out, can't shower without bumping the faucet knob, sink so close to the wall that you hit your elbow while brushing your teeth. Check in and out, as well as valet parking was very slow.

Posted by on Oct 22, 2021

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About the Hotel Indigo Cleveland Downtown, an IHG Hotel

Location 651 Huron Rd E, Cleveland, OH 44115

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 3504 square feet (326 square meters) and includes conference space. A fitness center, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Indigo Cleveland Downtown, an IHG Hotel. For a fee, parking is available. This 3.5-star Cleveland hotel is smoke free.

  • 143 guestrooms or units
  • 8 levels
  • 3504 sq ft of conference space
  • 326 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Cleveland Station (2.1 km / 1.3 mi)
  • Metro station: Tower City-Public Square Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Cleveland Downtown, an IHG Hotel offers 143 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Headliner Bar and Eatery - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 25 per person (approximately)
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cleveland Radisson Hotel
  • Radisson Cleveland Gateway
  • Radisson Gateway
  • Radisson Hotel Cleveland
  • Radisson Hotel Gateway
  • Radisson Hotel Gateway Cleveland
  • Cleveland Radisson
  • Radisson Cleveland
  • Radisson Hotel Cleveland - Gateway Ohio
  • Hotel Cleveland Gateway
  • Hotel Indigo Cleveland Gateway
  • Hotel Indigo Cleveland Downtown
  • Hotel Indigo Cleveland Downtown, an IHG Hotel Hotel
  • Hotel Indigo Cleveland Downtown, an IHG Hotel Cleveland
  • Hotel Indigo Cleveland Downtown, an IHG Hotel Hotel Cleveland

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.