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4.0 out of 5

"If you’re going to say you will have a security guard for th,e parking lot , have a security guard for the parking lot " More

By a verified traveler on Sat 22 Oct 2022

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Hotel Description

3-star hotel near Progressive Field

Downtown Cleveland stay

Within a 10-minute walk of this Downtown Cleveland hotel, you'll find Progressive Field and Rocket Mortgage FieldHouse. JACK Cleveland Casino and Huntington Convention Center of Cleveland are also within 2 miles (3 km).

Renovated in 2017

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and laundry facilities.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119* Per night/room Dec 14 - Dec 15

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Hearing Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Shower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Hearing Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hilton Garden Inn Cleveland Downtown ratings based on 32 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Cleveland Downtown

Everyone (11) Couples (8) Family (11)
4 out of 5
If you’re going to say you will have a security guard for th,e parking lot , have a security guard for the parking lot

Posted by on Oct 22, 2022

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5 out of 5

Posted by , from FREDERICKTOWN on Aug 21, 2022

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5 out of 5
I chose the hotel for its proximity to Rocket Mortgage Field House, its a few minutes walk. Check-in and check-out was quick and easy and the parking was adequate.

Posted by on Apr 5, 2022

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5 out of 5
My daughter and I enjoyed our stay. Check in\out was quick and easy.

Posted by on Nov 1, 2021

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Comment from Hotel Management

Nov 1, 2021 by joanne

I am glad you've enjoy your stay with us and your feedback is very important with us.

1 out of 5
Arrived after 3 and still didn't a room ready. Housekeeping knocked on door at 10 a.m. when check out was 11:30. Not a great experience!

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 19, 2021 by Joanne

I am so sorry for the bad experience. Our check out time is at 11am that's why the housekeeper knocked on your door.

2 out of 5
The staff are friendly and helpful, and efficient. The bathroom was disgusting - there was dust and hair along the shower, the shower floor looked dirty. The bathroom didn't smell clean, though the shower stall, the sink ,the doors looked clean. The carpets looked nasty, like they need a good shampoo.

Posted by on Sep 19, 2021

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5 out of 5
Very friendly and accommodating staff.

Posted by on Sep 12, 2021

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Comment from Hotel Management

Sep 19, 2021 by FD

Thank you for staying with us and hope to see you again.

4 out of 5

Posted by on Aug 28, 2021

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4 out of 5
Hotel was right next to Progressive Stadium and had parking. Hotel itself was a little run down and right on top of the Freeway. For our stay to attend a Indians/Guardians Game was perfect.

Posted by on Aug 14, 2021

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5 out of 5
The prpoerty was fine right by all activities

Posted by on Jul 15, 2021

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About the Hilton Garden Inn Cleveland Downtown

Location 1100 Carnegie Ave, Cleveland, OH 44115

Property Features

Hilton Garden Inn Cleveland Downtown offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. There are 9 meeting rooms available. The business-friendly Hilton Garden Inn Cleveland Downtown also features concierge services, a fireplace in the lobby, and laundry facilities. Parking is available for a fee. A complete renovation of Hilton Garden Inn Cleveland Downtown was completed in July 2017. This 3-star Cleveland hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 11 levels
  • Built in 2002
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Cleveland Station (2.7 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Garden Grille - This restaurant serves breakfast and dinner.

Harvey's Sports Bar - This bar serves dinner only. Open select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 16 for adults, USD 6 and USD 10 for children (approximately)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Cleveland Downtown
  • Hilton Garden Inn Hotel Cleveland Downtown
  • Cleveland Hilton Garden Inn
  • Hilton Cleveland
  • Hilton Garden Inn Cleveland Downtown Hotel Cleveland
  • Hilton Garden Inn Cleveland Downtown Ohio
  • Hilton Garden Inn Cleveland Downtown Hotel
  • Hilton Cleveland Cleveland
  • Hilton Garden Inn Cleveland Downtown Hotel
  • Hilton Garden Inn Cleveland Downtown Cleveland
  • Hilton Garden Inn Cleveland Downtown Hotel Cleveland

You should know

  • Pool access available from noon to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.