"From the front desk to the valet you could not ask for nicer people. They all went out of their way to answer all our questions and make suggestions, ... " More
City center stay
Within a 10-minute walk of this Downtown Cleveland hotel, you'll find Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Also, Great Lakes Science Center is within half a mile (1 km) and Progressive Field is within 2 miles (3 km).
Business services
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A snack bar/deli, dry cleaning, and free newspapers are also on offer.
Sep 29, 2023 by Joanne
Thank you for staying with us and sharing your experience.
Sep 24, 2023 by Joanne
Thank you for staying with us and your feedback is very important.
Jul 13, 2023 by Jenn H.- Director of Front Office
Thank you for your positive feedback. Thank you for staying with us.
Jan 15, 2023 by Jennifer Hotchkiss - Director of Front Office
Thank you for your feedback. Thank you for staying with us. We hope to see you in your future travels to the Cleveland area.
Jun 21, 2022 by Westin Front Office
Thank you for staying with us! We appreciate your feedback.
May 9, 2022 by Westin Front Office
Thank you for taking the time to share your feedback. We hope to host you again in the future!
Dec 28, 2021 by Westin Front Office
Thanks your taking the time to give us your honest feedback, we are glad to hear you enjoyed your stay. We hope to host you again in the future!
Oct 11, 2021 by Westin Front Office
Thank you for taking the time to give us your honest feedback. We apologize that we fell short of your expectations. We'd love to be offered the chance to host you again in the future to get things completely right!
Dec 22, 2021 by Westin Front Office
Thanks your taking the time to give us your honest feedback, we are glad to hear you enjoyed your stay. We hope to host you again in the future!
Dec 22, 2021 by Westin Front Office
Thanks your taking the time to give us your honest feedback, we are glad to hear you enjoyed your stay. We hope to host you again in the future!
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 18 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 20473 square feet (1902 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Westin Cleveland Downtown. For a fee, parking is available. This 4-star Cleveland hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless
Valet parking (surcharge)
The Westin Cleveland Downtown offers 484 air-conditioned accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.
For a fee, guests can enjoy cooked-to-order breakfast daily.
The Westin Cleveland Downtown has a restaurant on site.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.