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"They are the only nearby eating and bar facility. Staff good bad bad setup, overworked kitchen and NO effective management. Big minus. Bad on-site ... " More

By a verified traveler on Tue 15 Oct 2019

Hotel Description

Family-friendly 3.5-star hotel with 2 restaurants

Oceanside stay

At this Danvers hotel, you'll be within 3 miles (5 km) of Glen Magna Farms and 6 miles (10 km) of Rebecca Nurse Homestead. Salem Witch Museum and Witch House are also within 12 miles (20 km).

Multiple dining options

This hotel features 2 restaurants, a bar/lounge, and an indoor pool. Families will appreciate the arcade/game room and convenience store. A free area shuttle is offered as well.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 363 guestrooms also offer WiFi and MP3 docks. Other amenities include flat-screen TVs, room service, and coffee/tea makers.

Room, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$95* Per night/room May 10 - May 11

Executive Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Accessible, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Executive, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Boston North Shore ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Boston North Shore

Everyone (7) Couples (2) Family (7)
2 out of 5
Didnt get the room i was promised. Ordered a king deluxe and ended up with 2 full beds. Very overpriced and staff refused to do anything about it. Pool closed at 830pm which is strange and breakfast wasnt included. Also, the room smelt like body odor when we first walked in. Unprofessional. Wont be coming back.

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 28, 2019 by Maria A

Thank you for taking a moment to share your experience. We apologize we were not able to accommodate your request for a king bed. We hope you'll reconsider a visit in the future.

2 out of 5
Service was great.. coffee pot broken... very dusty.. TV dusty.. vents in bathroom and light fixtures etc were very dirty. These are items we look at due to allergies!! The pool and hotel was great and the water park was a nice surprise when we walked around hotel. When I booked i was not aware of the gameroom or waterpark

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 28, 2019 by Maria A

Glad to hear you enjoyed our on-site amenities like our expansive fitness center and waterpark. We hope you'll visit again soon.

3 out of 5
They are the only nearby eating and bar facility. Staff good bad bad setup, overworked kitchen and NO effective management. Big minus. Bad on-site management. Bartenders were retrieving food--no runners. They lost money because people walked out and sent food back. Terrible crab cakes in a fishing region.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 17, 2019 by Maria A

I am disappointed to hear you were not able to enjoy your experience at our on-site restaurant. Your kind comments about our staff our appreciated. We will do our best to learn from this feedback as we improve our guest experience.

5 out of 5
The last time I stayed I gave a poor review because of the way my mother had been treated. I must say that this time our experience was absolutely superb!!! We had a fantastic time and my mother felt like a queen!! Thanks so much to the outstanding staff!!

Posted by , from Iva, SC on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Maria A

Mary, Thank you so much for coming back to share such kind words about your recent experience. I will pass along your comments to the team. We hope to welcome you and your mother back soon.

4 out of 5
Location near airport and restaurants. Quiet and remote.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 27, 2019 by Maria A

So glad to hear you were able to enjoy your stay at the DoubleTree by Hilton Boston North Shore. It can be a relief to be outside the busy city with the convenience of our location just by the airport and local restaurants. We appreciate you leaving a review and hope you'll be back to Danvers soon!

5 out of 5

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 10, 2019 by Maria A

Thank you for a great review! Glad to know you enjoyed your stay. We hope to welcome you back soon!

5 out of 5
Great staff, amenities, and close to cool sites... we would definitely stay again

Posted by on May 21, 2019

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Comment from Hotel Management

May 22, 2019 by Maria A

Thank you for the kind review- We look forward to welcoming you back in the future!

3 out of 5
Got room that was more handicapped based. Would have preferred normal accommodations

Posted by on Apr 13, 2019

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Comment from Hotel Management

Jun 10, 2019 by Maria A

Thank you for sharing feedback on your recent stay. We hope to welcome you back soon.

2 out of 5
Bathroom had a dirty towel with 2 dirty bandaids stuck to them it was folded as if it was clean not used..I called room service, they replaced the towel. Their answer was the early shift is responsible.. no apologies.. worst customer service..

Posted by on Feb 25, 2019

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Comment from Hotel Management

Feb 25, 2019 by Maria A

Zz, Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our team takes cleanliness and guest service very seriously. We will use this feedback for follow up and training purposes.

5 out of 5
Romm was clean, bed was comfortable. Pillows were to small, coffee maker didnt work

Posted by on Feb 10, 2019

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Comment from Hotel Management

Feb 25, 2019 by Maria A

Thank you for sharing your experience at the DoubleTree by Hilton Boston North Shore! I'm glad to hear you were able to enjoy a clean and comfortable guest room. I will forward your additional feedback to our housekeeping team as we are always striving to be great!

About the DoubleTree by Hilton Boston North Shore

Location 50 Ferncroft Rd, Danvers, MA 01923

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. An indoor pool, a library, and an arcade/game room are also featured at the family-friendly DoubleTree by Hilton Boston North Shore. An area shuttle within 5 miles, a shopping center shuttle, and a train station pick-up service are free. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Danvers hotel.

  • 363 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1978
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Library
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Logan International Airport (BOS) (29.7 km / 18.5 mi)
  • Property shuttles: Free area shuttle within 5 miles, train station pick-up, and shopping center shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

DoubleTree by Hilton Boston North Shore offers 363 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:00 AM.

Tradewinds Restaurant - This restaurant serves breakfast, lunch, and dinner.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0003620710

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0003620710. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0003620710
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 18.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 7 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston North Shore DoubleTree
  • DoubleTree Boston North Shore
  • DoubleTree Hilton Boston North Shore
  • DoubleTree Hilton Boston North Shore Danvers
  • DoubleTree Hilton Boston North Shore Hotel
  • DoubleTree Hilton Boston North Shore Hotel Danvers
  • DoubleTree North Shore Boston
  • Hilton Boston North
  • Hilton Boston North Shore
  • Hilton DoubleTree North Shore
  • DoubleTree by Hilton Boston North Shore Hotel
  • DoubleTree by Hilton Boston North Shore Danvers
  • DoubleTree by Hilton Boston North Shore Hotel Danvers

You should know

  • DoubleTree by Hilton Boston North Shore offers transfers from the train station. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.