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4.4 out of 5

"I like that it was across thd street from a good shooping mall Nordstrom Macys Cheesecake Factory anchor stores " More

By a verified traveler on Fri 29 Oct 2021

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Hotel Description

3.5-star hotel near South Shore Plaza, connected to a shopping center

In shopping district

You'll be within half a mile (1 km) of South Shore Plaza and 12 miles (20 km) of Boston Convention and Exhibition Center. Boston Common and Boston Children's Museum are within 12 miles (20 km).

Free perks

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. Free perks include buffet breakfast, free self parking, and an area shuttle.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 204 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include pillowtop beds, MP3 docks, and first-run movies.

Hyatt Place Boston/Braintree ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Boston/Braintree

Everyone (3) Couples (2) Family (3)
4 out of 5
I like that it was across thd street from a good shooping mall Nordstrom Macys Cheesecake Factory anchor stores

Posted by on Oct 29, 2021

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Comment from Hotel Management

Nov 2, 2021 by General Manager

Alexis thank you for being our guest. Location is a key for us. We have many fun and entertaining options around the hotel. I hope you enjoyed those as well.

5 out of 5
They told me upon checking in that breakfast was available until 10 only to find out that is only on weekends! Breakfast is over @9 am!!!

Posted by on Sep 22, 2021

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Comment from Hotel Management

Sep 23, 2021 by Hotel Management

Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

5 out of 5
Loved the fact that there were dining and shopping options right in the plaza where the hotel is located as we used this area as a base to go sightseeing in Salem, Saugus, and Boston!

Posted by on Aug 31, 2021

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Comment from Hotel Management

Sep 2, 2021 by Hotel Management

Thank you for taking the time to review our hotel. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

5 out of 5
I have a one year old crawler, im not sure how he didnt manage to grab it off the floor but i accidently stepped on a pill. Im not sure what it was but i picked it up off the floor that he had just finished crawling on not even 10 mins before i stepped on it...

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 24, 2021 by Hotel Management

Thank you for your review. Our top priority is the well-being of our guests and that they feel safe and cared for when staying at our hotel. We appreciate your feedback immensely and I am so sorry your your experience. We have no excuse for our lapses or imperfections but constantly strive to make our guest journey better and hope you will give us another try to witness our positive changes.

2 out of 5
The good: Easy access to highway, So I could reach easily Boston, Cape Cod, Newport, RI. Restaurants close to the hotel. Free parking.!hotel looks modern and neat. The bad: Front desk personnel are useless and dumb. I asked them about Cape Cod but it seems that these employees cannot provide help or answer questions that are tourists related. Hotel was short on soaps so they limited us to one soap for a family of 4 until they got a new supply (so they say. I don’t believe that). Room has partially clogged toilette, semi clogged sink, and USB outlet with no power to charge cellular phones. Breakfast is awful. Cups of fruit salads seems to be prepared several days earlier and melon was sour. Scrambled eggs made out of powder and tasted artificial. Tasteless coffee. I stayed 3 night and it was same kind of food quality every day. I would recommend this hotel if you only to sleep. We travelled the day and came to the hotel after 8pm so it was not so bad. One very important thing: I discovered that the parking lot has a sink hole. Soil erosion caused to a cavity beneath the paved asphalt. When I discovered that, I parked my car away for that location. I reported it to the front desk on 8/11/21. I wonder if and how soon they will address it.

Posted by on Aug 13, 2021

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Comment from Hotel Management

Aug 13, 2021 by Hotel Management

Thank you for taking the time to share your honest feedback. We’re so sorry to hear that your experience did not match your expectations. This is an uncommon instance as the vast majority of our guests trust us with their stay and enjoy their experience with us to the fullest. We work very hard to make sure all of our guests have a rewarding stay and are disheartened to learn of your disappointment. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

3 out of 5

Posted by on Aug 5, 2021

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5 out of 5
The hotel was very nice and located near a shopping center with food options. The hotel also had a small, non-scary bar and snack service. The front desk people were both nice and helpful. Their breakfast was available, which was a bit of a shock after Covid austerity.

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 4, 2021 by Hotel Management

Thank you so much for taking the time to write this review and giving us a high score! We are so glad you liked the location, the many restaurants nearby, friendly bar, and breakfast.

5 out of 5

Posted by on Jul 28, 2021

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5 out of 5
Wonderful service!

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 21, 2021 by Adam

Thank you for your feedback! We are glad that you enjoyed your stay!

5 out of 5
I enjoyed the comfortable bed and nice brea3

Posted by on May 23, 2021

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Comment from Hotel Management

May 24, 2021 by Adam

Thank you for your feedback! We are glad you enjoyed your stay!

About the Hyatt Place Boston/Braintree

Location 50 Forbes Road, Braintree, MA 02184

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3000 square feet (270 square meters). The business-friendly Hyatt Place Boston/Braintree also features a 24-hour fitness center, complimentary newspapers in the lobby, and dry cleaning/laundry services. An area shuttle within 3 mi, a shopping center shuttle, and a train station pick-up service are free. Free self parking is available. This 3.5-star Braintree hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 6 levels
  • 3000 sq ft of conference space
  • 270 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Braintree Station (4.2 km / 2.6 mi)
  • Property shuttles: Free area shuttle within 3 mi, train station pick-up, and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hyatt Place Boston/Braintree offers 204 accommodations with MP3 docking stations and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

24/7 Gallery - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Coffee to Cocktails Bar - This bar specializes in American cuisine and serves breakfast, lunch, and light fare.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 85 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0013790400

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0013790400. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0013790400
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 85 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston/Braintree Hyatt
  • Hyatt Boston/Braintree
  • Hyatt Place Boston/Braintree
  • Hyatt Place Hotel Boston/Braintree
  • Braintree Sheraton
  • Sheraton Braintree
  • Hyatt Place Boston/Braintree Hotel Braintree
  • Hyatt Place Boston/Braintree Hotel
  • Hyatt Place Boston/Braintree Braintree
  • Hyatt Place Boston Braintree
  • Hyatt Place Boston/Braintree Hotel
  • Hyatt Place Boston/Braintree Braintree
  • Hyatt Place Boston/Braintree Hotel Braintree

You should know

  • Hyatt Place Boston/Braintree offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.