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4.2 out of 5

"This was a nice hotel for a 2 night stay, but the hallway noise kept me up through the night. There were teens there yelling up and down the hall late ... " More

By a verified traveler on Sun 23 Oct 2022

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Hotel Description

3.5-star hotel near South Shore Plaza, connected to a shopping center

In shopping district

You'll be within half a mile (1 km) of South Shore Plaza and 12 miles (20 km) of Boston Common. Boston Children's Museum and Boston Museum of Fine Arts are within 12 miles (20 km).

Free perks

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 2 Double Beds (Newly Renovated)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$111* Per night/room Dec 18 - Dec 19

Room, 2 Double Beds, Accessible, Bathtub (Newly Renovated)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Newly Renovated, High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Boston/Braintree ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Boston/Braintree

Everyone (7) Couples (3) Family (4)
3 out of 5
This was a nice hotel for a 2 night stay, but the hallway noise kept me up through the night. There were teens there yelling up and down the hall late into the night (after midnight). The property staff should have told they to stop.

Posted by on Oct 23, 2022

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Comment from Hotel Management

Oct 24, 2022 by Hotel Management

Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincerest apologies for the unsatisfactory experience you had during your time with us. We are very sorry to hear about the noise disturbances during your stay. This is definitely not the experience we want our guests to have, as you should always have a great night’s sleep when staying with us. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. We hope to have the chance to welcome you back to our property in the future.

5 out of 5
Nice and clean and great staff!

Posted by on Sep 6, 2022

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Comment from Hotel Management

Sep 7, 2022 by Miguel N.

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Mar 7, 2022

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3 out of 5
I will not be staying at a Hyatt again

Posted by on Feb 16, 2022

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Comment from Hotel Management

Feb 18, 2022 by Hotel Management

So sorry Jack to see this review. We are so very sorry you had a bad experience. This experience is very uncommon and we would like to again apologize.

5 out of 5
Close to everything and staff was very accommodating.

Posted by on Feb 6, 2022

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Comment from Hotel Management

Feb 7, 2022 by Hotel Management

Thank you so much William for your review! We appreciate the kind comments on the staff. We hope to see you back soon!!

1 out of 5
I booked this Room for walkin shower and accessibly, I confirmed with travelocity accessibility access from handicap parking lot. When I got there the room was NOT booked as accessibility and I could not stay there; I had to leave. Very Disappointed and loss of $$

Posted by on Dec 30, 2021

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Comment from Hotel Management

Jan 6, 2022 by General Manager

@Stephen I apologies about room type confusion but your reservation was not made for an accessible room. However, we did check you into an accessible room since we had it available. I was said to hear that you decided to leave after check-in. We look forward to host you again.

5 out of 5
The bathroom sink drain went very slowly. It’s a recurrent problem in every Toom. They should be cleaned/cleared out at least every 2 weeks! And the toilets are the height for midgets! They all need replacing with normal height ones!

Posted by on Dec 2, 2021

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Comment from Hotel Management

Dec 4, 2021 by Hotel Management

Thank you Martha for your review! We appreciate the comments on what could make us better. We hope to see you back soon!

4 out of 5
I like that it was across thd street from a good shooping mall Nordstrom Macys Cheesecake Factory anchor stores

Posted by on Oct 29, 2021

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Comment from Hotel Management

Nov 2, 2021 by General Manager

Alexis thank you for being our guest. Location is a key for us. We have many fun and entertaining options around the hotel. I hope you enjoyed those as well.

5 out of 5
They told me upon checking in that breakfast was available until 10 only to find out that is only on weekends! Breakfast is over @9 am!!!

Posted by on Sep 22, 2021

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Comment from Hotel Management

Sep 23, 2021 by Hotel Management

Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

5 out of 5
Loved the fact that there were dining and shopping options right in the plaza where the hotel is located as we used this area as a base to go sightseeing in Salem, Saugus, and Boston!

Posted by on Aug 31, 2021

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Comment from Hotel Management

Sep 2, 2021 by Hotel Management

Thank you for taking the time to review our hotel. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

About the Hyatt Place Boston/Braintree

Location 50 Forbes Road, Braintree, MA 02184

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3000 square feet (270 square meters) and includes conference space. The business-friendly Hyatt Place Boston/Braintree also features a 24-hour fitness center, shopping on site, and a front desk safe. Free self parking is available. This 3.5-star Braintree hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 6 levels
  • 3000 sq ft of conference space
  • 270 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Braintree Station (4.2 km / 2.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hyatt Place Boston/Braintree offers 204 accommodations with MP3 docking stations and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

24/7 Gallery - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Coffee to Cocktails Bar - This bar specializes in American cuisine and serves breakfast, lunch, and light fare.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 85 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0013790400

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0013790400. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

  • Car recommended
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - C0013790400
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 85 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston/Braintree Hyatt
  • Hyatt Boston/Braintree
  • Hyatt Place Boston/Braintree
  • Hyatt Place Hotel Boston/Braintree
  • Braintree Sheraton
  • Sheraton Braintree
  • Hyatt Place Boston/Braintree Hotel Braintree
  • Hyatt Place Boston/Braintree Hotel
  • Hyatt Place Boston/Braintree Braintree
  • Hyatt Place Boston Braintree
  • Hyatt Place Boston/Braintree Hotel
  • Hyatt Place Boston/Braintree Braintree
  • Hyatt Place Boston/Braintree Hotel Braintree

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.