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TownePlace Suites Boston Logan Airport/Chelsea

3-star property
30 Eastern Avenue, Chelsea, MA 1-855-201-7819
4.5 out of 5
Wonderful!
See all 26 travelocity Reviews

"Looked recently refurbished. Very nice. " More

By a verified traveler on Fri 30 Dec 2022

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Hotel Description

3-star hotel near New England Aquarium

On river

Within 3 miles (5 km) of this hotel, you'll find New England Aquarium and Faneuil Hall Marketplace. Encore Boston Harbor and Suffolk University are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and free buffet breakfast each morning.

Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$156* Per night/room Mar 26 - Mar 27

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

TownePlace Suites Boston Logan Airport/Chelsea ratings based on 26 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TownePlace Suites Boston Logan Airport/Chelsea

Everyone (12) Couples (4) Family (10)
5 out of 5
Looked recently refurbished. Very nice.

Posted by , from OAK HILL on Dec 30, 2022

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Comment from Hotel Management

Jan 19, 2023 by Front Desk

"Thank you for your kind words. We are thrilled to hear that you had a pleasant stay with us and that our team was able to exceed your expectations. We look forward to welcoming you back soon."

5 out of 5
Great Hotel, staff shortage

Posted by on May 25, 2022

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2 out of 5

Posted by on Apr 19, 2022

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5 out of 5
Very clean, big room, comfortable, worth the money. Much better than Embassy suite.

Posted by , from Irvine on Apr 1, 2022

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5 out of 5
liked everything convenient by airport clean roomy

Posted by on Jan 14, 2022

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4 out of 5

Posted by on Dec 20, 2021

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3 out of 5
We felt this property was below standards for a Marriott. The hotel needs an update. Vinyl chairs in the lobby needed reupholstering. Coffee maker, ice maker did not work in room. Shower massager also did not work correctly. We were charged $6 for ice because there was none in the room. First shuttle driver just dumped our luggage outside and walked away. The second shuttle driver was a lot more helpful. Honestly wished we had stayed elsewhere.

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 20, 2021 by Michelle, Genera Manager

Dear Lott T, Thank you for taking the time to share your comments. Please accept our apology for the disappointment you described. Rest assured your comments have been shared with the leadership team so that we may address our areas of improvement. If you would like to reach out to me directly to discuss the $6 charge for ice I would be happy to review that for you, we do not charge for ice so there may be some confusion and I would like the opportunity to correct that for you.

5 out of 5
The staff is more than willing to help you and go out of their way to make your stay welcoming. I would highly recommend staying at this hotel. It is very close to Salem and downtown Boston.

Posted by on Oct 9, 2021

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Comment from Hotel Management

Oct 12, 2021 by TPS

Thank you for your feedback, we appreciate your stay.

5 out of 5

Posted by on Sep 12, 2021

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3 out of 5
Loved the bed! Things we didnt like: 1).There were no liners in any of the trash cans. 2). 2 if trash cans stuffed under the desk. 3). Toilet paper holder broken.( get toilet paper it falls off and rolls across the floor.) 4). No do not disturb sign

Posted by on Sep 5, 2021

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Comment from Hotel Management

Sep 6, 2021 by TPS

Thank you for your feedback.

About the TownePlace Suites Boston Logan Airport/Chelsea

Location 30 Eastern Avenue, Chelsea, MA 02150

Property Features

TownePlace Suites Boston Logan Airport/Chelsea offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business center on site. The business-friendly TownePlace Suites Boston Logan Airport/Chelsea also features coffee/tea in a common area, laundry facilities, and express check-out. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 3-star Chelsea hotel is smoke free.

  • 140 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Chelsea Station (2 km / 1.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

TownePlace Suites Boston Logan Airport/Chelsea offers 140 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Accommodations are furnished with queen sofa beds. 39-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. This Chelsea hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • In-room kitchen
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

TownePlace Suites Boston Logan Airport/Chelsea has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0013340570

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0013340570. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - C0013340570

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea
  • TownePlace Suites Boston Logan Airport/Chelsea Hotel
  • TownePlace Suites Boston Logan Airport/Chelsea Chelsea
  • TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea
  • TownePlace Suites Boston Logan Airport/Chelsea Hotel
  • TownePlace Suites Boston Logan Airport/Chelsea Chelsea
  • Hotel TownePlace Suites Boston Logan Airport/Chelsea Chelsea
  • Chelsea TownePlace Suites Boston Logan Airport/Chelsea Hotel
  • Hotel TownePlace Suites Boston Logan Airport/Chelsea
  • TownePlace Suites Boston Logan Airport/Chelsea Hotel
  • TownePlace Suites Boston Logan Airport/Chelsea Chelsea
  • TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.