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4.6 out of 5

"Loved it felt like home " More

By a verified traveler on Mon 13 Sep 2021

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Hotel Description

3.5-star hotel near Encore Boston Harbor

Close to airport

You'll be within 3 miles (5 km) of Encore Boston Harbor and 6 miles (10 km) of TD Garden with a stay here. USS Constitution Museum and Faneuil Hall Marketplace are also within 6 miles (10 km).

Renovated in 2018

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free buffet breakfast each morning.

Free Internet, kitchens

The 128 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. LCD TVs come with cable channels, and other amenities include kitchens and sofa beds.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$119* Per night/room Nov 21 - Nov 22

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Residence Inn Boston Logan Airport/Chelsea ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Residence Inn Boston Logan Airport/Chelsea

Everyone (10) Couples (1) Family (2)
5 out of 5
Loved it felt like home

Posted by , from MIA on Sep 13, 2021

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Comment from Hotel Management

Oct 9, 2021 by Joe Fiorello - Director of Sales

Thank you for your feedback!

5 out of 5
Everything on this property is great, its family friendly, clean and beautiful. The staff is welcoming, the parking is secure, breakfast is luscious. Highly recommended anytime.

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 4, 2021 by Joe Fiorello- Director of Sales

Thank you for your feedback!

4 out of 5
Good location, staff was pleasant, check in was easy. Overall good experience.

Posted by , from New York on Aug 16, 2020

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Comment from Hotel Management

Aug 18, 2020 by Joe Fiorello- Director of Sales

Thank you for your feedback!

5 out of 5

Posted by on Aug 3, 2020

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Comment from Hotel Management

Aug 3, 2020 by Joe Fiorello- Director of Sales

Thank you for your feedback!

5 out of 5

Posted by on Mar 9, 2020

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5 out of 5

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 17, 2019 by MB

Thanks for terrific review!

1 out of 5
They cancelled our reservation while we were in the air. We landed at midnight, unable to find a room.

Posted by on May 22, 2019

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Comment from Hotel Management

May 30, 2019 by MB

We are so sorry for the inconvenience!

4 out of 5
The hotel room and the staff were okay, but the shuttle van from the airport was terrible. Had to wait 55minutes for the shuttle to even arrive.

Posted by on Jan 31, 2019

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Comment from Hotel Management

Jan 31, 2019 by Cindy

Dear Guest, Thank you for the 4 star rating and the comments regarding your recent stay at the Residence Inn in Chelsea. We apologize for the long shuttle wait, as we do try to make certain all guests are picked up promptly after making the call. We let you down and that's not OK. Thank you for taking the time to comment and we do hope you give us another try to make things up for you. Hope to see you soon and have a great 2019! Sincerely The Customer Service Team Residence Inn Chelsea

5 out of 5

Very nice hotel for extended stay!

My family of three arrived for a funeral and were staying a few days. The rooms are great, clean, and comfortable. It’s such a convenience to have a kitchen in the room for when you just don’t feel like going out to a restaurant and want to stay in the room. It was a great value having free breakfast included every morning which wasn’t just a couple of muffins or donuts at a table. They had variety of meats each day ( our last day even had chicken sausage) along with scrambled eggs and a waffle machine. The staff was friendly and accommodating and parking was free unlike some other hotels I looked at in the area. The only complaint I have is that the mattress was pretty hard...too hard for me. My husband has a bad back he thought the firmness was perfect, but I’m a side sleeper and my shoulder was actually sore in the morning. I requested extra pillows, which helped, but I didn’t think of it until the last night. My daughter said the foldaway couch was comfortable.

Posted by , from San Diego on Dec 5, 2017

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Comment from Hotel Management

Jan 23, 2018 by AGM

Thank you for your feedback! Thank you for staying with us. I will be sure to share these comments with our staff here.

5 out of 5

Great place!

This hotel was the nicest hotel I ever stayed in and I'm 65 years old and stayed in a lot of them... the staff goes far beyond just being cordial, they ask all the time if there is anything you need to make your stay enjoyable..this is definitely a 8 star hotel! Thanks to everyone there..

Posted by , from Birchwood , Wi on Dec 28, 2016

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About the Residence Inn Boston Logan Airport/Chelsea

Location 200 Maple St, Chelsea, MA 02150

Property Features

Residence Inn Boston Logan Airport/Chelsea offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1300 square feet (121 square meters). The business-friendly Residence Inn Boston Logan Airport/Chelsea also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee. A complete renovation of Residence Inn Boston Logan Airport/Chelsea was completed in March 2018. This 3.5-star Chelsea hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 5 levels
  • 1300 sq ft of conference space
  • 121 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Chelsea Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn Boston Logan Airport/Chelsea offers 128 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. This Chelsea hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Onsite venue - This lobby lounge specializes in American cuisine and serves light fare only.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Weight limit: 40 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0012690570

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0012690570. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0012690570
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Boston Airport/Chelsea Aparthotel
  • Residence Inn Boston Airport/Chelsea Aparthotel Logan
  • Residence Inn Boston Logan Airport/Chelsea
  • Residence Inn Boston Logan Airport/Chelsea Aparthotel Chelsea
  • Residence Inn Boston Logan Airport/Chelsea Aparthotel
  • Residence Inn Boston Logan Airport/Chelsea Chelsea
  • Resince Boston Logan Chelsea
  • Boston Logan Chelsea Chelsea
  • Residence Inn Boston Logan Airport/Chelsea Hotel
  • Residence Inn Boston Logan Airport/Chelsea Chelsea
  • Residence Inn Boston Logan Airport/Chelsea Hotel Chelsea

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.