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4.8 out of 5

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By a verified traveler on Mon 10 Aug 2020

Hotel Description

4-star hotel near Burlington Mall

In shopping district

Stay at this Burlington hotel and you'll be within 2 miles (3 km) of Burlington Mall and 6 miles (10 km) of Woburn Mall. Tufts University is within 9 miles (15 km) and The Freedom Trail is within 12 miles (20 km).

Renovated in 2017

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 20 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 418 guestrooms also offer WiFi and Smart TVs with cable channels. Netflix, room service, and coffee/tea makers are also available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Boston Marriott Burlington ratings based on 13 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Boston Marriott Burlington

Everyone (9) Couples (1) Family (2)
5 out of 5

Posted by on Aug 10, 2020

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5 out of 5
I liked that I could order food from my room and go pick it up! My shower wasn’t very clean-there was hair in it and a lot of soap residue on the drain from previous guest.

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 3, 2020 by HotelMgmt

Thank you for the five stars. We were happy to provide you with all the comforts you desired during your travels, but we apologize for our cleaning team falling short. I will indeed convey your helpful feedback so everything is flawless from start to finish next time you visit!

5 out of 5
Our stay couldn't have been better. The staff was friendly and efficient, the breakfast was good, and the room clean and comfortable.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 26, 2019 by HotelMgmt

We are ecstatic to read about your stellar stay here at the Boston Marriott Burlington. It was a pleasure being able to provide you with service and delicious dishes worthy of five stars. I cannot wait to share your praise with our incredible staff, and we all hope to welcome you back in the future!

5 out of 5

Posted by on Sep 28, 2019

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Comment from Hotel Management

Oct 1, 2019 by HotelMgmt

We love to hear from our guests, and just thrilled you had a great time. Thank you and come back soon!

4 out of 5
Over all i enjoyed my time in the hotel. However the bathroom in my room has something spilled on the vanity, the hot tub had brown stuff floating in it and was oddly discoloured. As for the food I didnt think it was all that great the chicken was good but i didnt like my appitzer or desert, it was over priced. I loved the staff, my waitress Chrystal had me laughing the whole time and she made it feel more friendly.

Posted by on Aug 27, 2019

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Comment from Hotel Management

Sep 7, 2019 by HotelMgmt

Thank you for taking a moment to review us. We are pleased to hear how much you appreciated the warmth and dedication of our staff here at the Boston Marriott Burlington. However, I regret that there were a few missed opportunities to make your stay perfect, and I will indeed speak with the team, so we do not fall short again. All of us would love to have you back for an improved all-around experience soon!

5 out of 5
Easy check in and check out. Pool was open till 11 pm and workout room 24 hours, which is great!

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 25, 2019 by HotelMgmt

Thank you for your wonderful feedback! We are happy to hear that you enjoyed the convenience of our late pool hours and 24/7 gym space. We can't wait to welcome you back for another outstanding experience soon!

5 out of 5
the only complaint was the room location .basement floor with a poor view

Posted by on Dec 31, 2018

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Comment from Hotel Management

Jan 2, 2019 by HotelMgmt

Thank you for sharing your impressions of our hotel. We truly regret that your stay was not as you had anticipated and hope any disappointments were minimal. For your next visit with us, please let our team know your room preference so that we can better assist you. We look forward to having the chance to welcome you back again.

5 out of 5

Posted by on Dec 20, 2018

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Comment from Hotel Management

Dec 21, 2018 by HotelMgmt

Thank you for taking the time to leave this excellent review. We look forward to your return.

4 out of 5

Weekend Getaway

Pros: The hotel was clean and had great amenities.
Cons: Accurate delivery of requests.
Location: Aquarium, whale watch, Quincy Market, street vendors, movies, dining, etc.
The location of the Hotel was great. Only 15/20 minutes from downtown Boston and all the attractions.

Posted by on Aug 21, 2018

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Comment from Hotel Management

Aug 22, 2018 by Hotel Mgmt

It is great to hear you enjoyed our great amenities and proximity to local attractions at Boston Marriott Burlington! Thank you for your review, and we hope to see you again for your next weekend getaway!

4 out of 5

Reasonably priced hotel

Hotel under construction. Price is reasonable, but front staff appeared not eager to help.

Posted by , from olympia on Jul 3, 2017

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Comment from Hotel Management

Jul 6, 2017 by HotelMgmt

We appreciate you sharing your feedback about your recent stay at our hotel. I have shared your concerns with the members of my staff, as customer service is a top priority for us! We hope you'll visit us again soon.

Property Features

Boston Marriott Burlington offers its guests an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 14570 square feet (1354 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Boston Marriott Burlington. An area shuttle within 1 mi and a shopping center shuttle are free. Free self parking is available. For a fee, the property may offer extended parking privileges after check-out. A complete renovation of Boston Marriott Burlington was completed in July 2017. This 4-star Burlington hotel is smoke free.

  • 1 building
  • 418 guestrooms or units
  • 9 levels
  • 14570 sq ft of conference space
  • 1354 sq m of conference space
  • Built in 1983
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Logan Intl. Airport (BOS) (24.5 km / 15.2 mi)
  • Train station: Woburn Mishawum Station (7.3 km / 4.6 mi)
  • Property shuttles: Free area shuttle within 1 mi and shopping center shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Boston Marriott Burlington offers 418 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Burlington hotel provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to noon.

Chopps American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Starbucks Coffee - This coffee shop serves breakfast and light fare. Open daily.

The Terrace at Chopps - This restaurant specializes in American cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0008970480

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0008970480. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines; the Travel in the New Normal (US Travel - USA) sanitization guidelines; the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0008970480
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19.95 for adults and USD 6.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per day (rates may vary)
  • Valet parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Burlington
  • Boston Burlington Marriott
  • Boston Marriott Burlington
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  • Burlington Boston Marriott
  • Burlington Marriott
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  • Marriott Burlington
  • Marriott Burlington Boston
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  • Boston Marriott Burlington Hotel
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  • Burlington Marriott
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  • Boston Marriott Burlington Burlington
  • Boston Marriott Burlington Hotel Burlington

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.