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The Verve Boston Natick, Tapestry Collection by Hilton

3.5-star property
1360 Worcester St, Natick, MA 1-855-201-7819
4.4 out of 5
Excellent!
See all 17 travelocity Reviews

"front desk personnel were great. soap dish and sink in bathroom were a little broken. could not get the heat in one room to operate properly. " More

By a verified traveler on Fri 29 Oct 2021

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Hotel Description

3.5-star hotel near Natick Collection

In shopping district

You'll find Natick Collection and Cochituate State Park within 2 miles (3 km) of this hotel. Framingham State University and Wellesley College are also within 6 miles (10 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy a meal from the restaurant and perks like free self parking and a free shopping center shuttle.

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$180* Per night/room Nov 4 - Nov 5

Room, 1 Queen Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Dream On)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds (Chill)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Good Vibes)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Verve Boston Natick, Tapestry Collection by Hilton ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Verve Boston Natick, Tapestry Collection by Hilton

Everyone (12) Family (2)
4 out of 5
front desk personnel were great. soap dish and sink in bathroom were a little broken. could not get the heat in one room to operate properly.

Posted by on Oct 29, 2021

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Comment from Hotel Management

Oct 30, 2021 by Terri

Thank you.

4 out of 5

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jul 9, 2021 by Terri

Thank you.

5 out of 5

Posted by on Sep 25, 2020

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Comment from Hotel Management

Sep 28, 2020 by Terri

Thank you!

4 out of 5
Very beautiful however I've been to hotels that offer more for less

Posted by , from Rochester on Jun 17, 2020

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Comment from Hotel Management

Jun 22, 2020 by Terri

Thank you for this feedback. We will use this information to improve. Thank you for staying with us.

3 out of 5
Service is always friendly. On this visit in my initial room, the thermostat and the toilet were not working. I was quickly moved to another room where the tank on the toilet was cracked and water flooded out when flushed.I have not had previous facilities issues on my past stays.

Posted by on Mar 9, 2020

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5 out of 5
The decor is retro and fun to remember things that I grew up with in the 50-70s

Posted by on Dec 23, 2019

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Comment from Hotel Management

Jan 2, 2020 by Terri

Thank you!

4 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by Kristen Goncalves

Thanks for the great review!

5 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by Kristen Goncalves

Thank you for the great review!

3 out of 5
Clean likes most hotel in this price range. However, there were no tooth brush nor tooth paste provided. Remember to bring you owner.

Posted by on May 26, 2019

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Comment from Hotel Management

May 27, 2019 by Kristen Goncalves

Thank you for your review! We do offer complimentary toothbrushes and toothpaste at the front desk, and also sell travel packs in our gift shop. During your next stay please ask a member of our staff and we can happily provide you with some! Hope to see you again soon!

5 out of 5

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 28, 2019 by Alec Rafter

Thanks!

About the The Verve Boston Natick, Tapestry Collection by Hilton

Location 1360 Worcester St, Natick, MA 01760

Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Restaurant

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17000 square feet (1530 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly The Verve Boston Natick, Tapestry Collection by Hilton. Free self parking is available. This 3.5-star Natick hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 17000 sq ft of conference space
  • 1530 sq m of conference space
  • Dining venue
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: West Natick Station (4.1 km / 2.6 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Verve Boston Natick, Tapestry Collection by Hilton offers 251 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Natick hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Pantry Restaurant - This restaurant specializes in American cuisine and serves breakfast only.

Violet Thorn - Onsite bar. Open select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests will receive smart lock details.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0013481980

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0013481980. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • State tax ID - C0013481980
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 16 for adults, USD 9 and USD 16 for children (approximately)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Verve Boston Natick, Tapestry Collection by Hilton
  • The Verve Boston Natick, Tapestry Collection by Hilton
  • The Verve Boston Natick, Tapestry Collection by Hilton
  • The Verve Boston Natick, Tapestry Collection by Hilton
  • The Verve Boston Natick, Tapestry Collection by Hilton
  • The Verve Boston Natick, Tapestry Collection by Hilton
  • The Verve Boston Natick, Tapestry Collection by Hilton Hotel
  • The Verve Boston Natick, Tapestry Collection by Hilton Natick

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.