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"too much money not consistent with check ins or checking out " More

By a verified traveler on Wed 15 Dec 2021

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Hotel Description

3.5-star hotel in Highlands - Perkins

Highlands - Perkins stay

Your stay at this Highlands - Perkins hotel places you within 2 miles (3 km) of Corporate Square Mall and Nairn Drive Park. City-Brooks Community Park and Foster Shopping Center are also within 3 miles (5 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and free continental breakfast each morning.

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$107* Per night/room Dec 18 - Dec 19

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

King, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

King, Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking (2 Rooms)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Embassy Suites Hotel Baton Rouge ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites Hotel Baton Rouge

Everyone (6) Couples (3) Family (3)
3 out of 5
too much money not consistent with check ins or checking out

Posted by on Dec 15, 2021

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Comment from Hotel Management

Dec 16, 2021 by Tony

Thanks for choosing us for your stay while in town. We're sorry you were unhappy with your stay, we're working hard to fix the issues you experienced. We appreciate your feedback and will take your comment into consideration. Hope to see you next time.

4 out of 5
too noisytoo many kids running around

Posted by on Dec 12, 2021

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Comment from Hotel Management

Dec 14, 2021 by Tony

Thank you for staying with us. We appreciate your feedback and will take your comment into consideration. Hope to see you next time.

1 out of 5
Never recommend using y’all or that Hotel to anyone

Posted by on Nov 16, 2021

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2 out of 5
The elevators were rickety, the first room we were in, the bathroom door did not shut. We had to ask for another room and the next room was fine, but not what we thought the standards should be for the price. It was an underwhelming experience to say the least. The staff were phenomenal and very accommodating

Posted by , from Plano, TX on Sep 14, 2020

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1 out of 5
Parking in their lot was required and at a fee. Towels were not in the room. There were no luggage carts. Elevators were extremely slow. Everything in the hotel was tired looking.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 18, 2019 by Jessica

Thanks for staying with us. I am sorry about the issues you incurred during your stay. We appreciate your feedback and will address these issues with the staff. We are also in the process of updating the hotel so please look forward to these updates so we can make a better impression next visit.

3 out of 5
Location is Perfect close to fast food places and dinning options. Parking fee $5 (water bottle in room $5). We had the 2 bedroom suite family of 6. It was 316 next to a flat roof with all the AC unit machines running nonstop Loud at bedtime! My kids are light sleepers and kept waking up because of Ac units running so loud, and running water showers from up above and next door too (running shower sounds made u think urs was running). Refrigerator is broken didn't cool up our mini Gatorades overnight...and we killed a cockroach on the entertainment center from living room, the entrance door has a slight opening on the bottom needs repair. The coffee pot filter piece wasn't washed on the left side. Beds from bedroom were clean and comfortable except the thin mattress from the pull out couch you could feel all the springs on that thin couch mattress...everything else was alright. Breakfast was Excellent, excellent service staff, great food choices...the staff can cook you omelettes there on the spot, it was buffett style...they also had bacon, sausage, eggs, biscuits, cereal, muffins, pancakes, the usual ...plus juice drinks and coffees and hot chocolate packets. They had fruits too. Overall I rate it a 6 out of 10 because the room we had didn't allow us much sleep from the Ac units being so loud on our window and the showers from other rooms next door was so loud, and thay nasty cockroach plus dirty cofee piece. Some things need maintenance like mini fridge.

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 6, 2019 by Jessica

Thank you for your feedback. We are sorry your stay with us was not great. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. We are glad you had a great breakfast though.

5 out of 5
Great staff! We were in town for a celebration for my niece’s graduation from LSU. A reception was held in the dining area. The staff were excellent! The desk clerk who checked me in was awesome as well. I will stay again when I am in BR.

Posted by on May 12, 2019

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Comment from Hotel Management

May 27, 2019 by KJ

Thank you for your recent stay with us. We value your feedback. We look forward to hosting you again in the near future.

5 out of 5

Posted by on Apr 15, 2019

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5 out of 5

Posted by on Mar 4, 2019

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3 out of 5
Front desk employee was less than friendly upon our check in. Lobby area was loud after 9:00 pm. Room was clean and breakfast was great.

Posted by , from Marlton NJ on Nov 2, 2018

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Comment from Hotel Management

Dec 3, 2018 by Jason M

Please accept our apology for your experience with us. This isn't like our front desk team and we will certainly address this concern. We do hope to see you again soon.

About the Embassy Suites Hotel Baton Rouge

Location 4914 Constitution Ave, Baton Rouge, LA 70808

Property Features

Embassy Suites Hotel Baton Rouge offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business center. The business-friendly Embassy Suites Hotel Baton Rouge also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. This 3.5-star Baton Rouge hotel is smoke free.

  • 223 guestrooms or units
  • 8 levels
  • Built in 1985
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Hotel Baton Rouge offers 223 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM.

Zydeco Grill - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 5
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Baton Rouge
  • Embassy Suites Hotel Baton Rouge
  • Baton Rouge Embassy Suites
  • Embassy Suites Baton Rouge
  • Embassy Suites Hotel Baton Rouge Hotel
  • Embassy Suites Hotel Baton Rouge Baton Rouge
  • Embassy Suites Hotel Baton Rouge Hotel Baton Rouge

You should know

  • Up to 5 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.