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Extended Stay America Suites Austin North Central

2.5 star property
Austin hotel in Heritage Hills area

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Photo gallery for Extended Stay America Suites Austin North Central

Exterior
Lobby
Free daily on-the-go breakfast
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

5.2 out of 10

Popular amenities

  • Kitchen
  • Breakfast included
  • Pet friendly
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
8221 N I 35, Austin, TX, 78753
  • Q2 Stadium
    ‪7 min drive‬
  • University of Texas at Austin
    ‪8 min drive‬
  • Moody Center
    ‪9 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (2 Full Beds)

Suite, 1 Bedroom, Non Smoking (2 Full Beds) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Non Smoking (2 Full Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Austin

Heritage Hills stay.Your stay at this Heritage Hills hotel places you within 3 miles (5 km) of Austin Community College Highland and Highland Village Shopping Center. Q2 Stadium and Norris Conference Centers are also within 6 miles (10 km).

What's nearby

  • Q2 Stadium - 7 min drive - 5.1 miles
  • University of Texas at Austin - 8 min drive - 7.0 miles
  • Moody Center - 9 min drive - 6.5 miles
  • Darrell K. Royal - Texas Memorial Stadium - 9 min drive - 6.5 miles
  • Sixth Street - 10 min drive - 7.9 miles

Getting around

  • Highland Station - 8 min drive
  • Austin Station - 24 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 18 min drive

Restaurants

  • ‪Wendy's - ‬4 min drive
  • ‪Luby's - ‬4 min drive
  • ‪Restaurant Depot - ‬17 min walk
  • ‪Carnitas El Guero - ‬4 min drive
  • ‪Red Lobster - ‬4 min drive

About this property

Extended Stay America Suites Austin North Central

Austin hotel in Heritage Hills area
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Extended Stay America Suites Austin North Central. Self parking is free.

This Austin hotel is smoke free.

  • 118 guestrooms or units
  • 4 levels
  • Built in 2004
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Extended Stay America Suites Austin North Central offers 118 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Austin North Central
Extended Stay America Hotel Austin North Central
Extended Stay America Austin North Central Hotel
Austin Extended Stay
Extended Stay Austin
Extended Stay America Austin North Central
Extended Stay America Suites Austin North Central Hotel
Extended Stay America Suites Austin North Central Austin
Extended Stay America Suites Austin North Central Hotel Austin

Frequently asked questions

How close is Extended Stay America Suites Austin North Central to the airport?

Extended Stay America Suites Austin North Central is 13.6 mi (18-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

Does Extended Stay America Suites Austin North Central have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Suites Austin North Central.

Does Extended Stay America Suites Austin North Central offer free breakfast?

Extended Stay America Suites Austin North Central offers free on-the-go breakfast every day from 6 AM to 9:30 AM.

Is there a casino at Extended Stay America Suites Austin North Central?

No, there is no casino at this hotel.

What time is check-in at Extended Stay America Suites Austin North Central?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Extended Stay America Suites Austin North Central?

This hotel offers free self parking.

Does Extended Stay America Suites Austin North Central have a pool?

Extended Stay America Suites Austin North Central does not have a pool.

Does Extended Stay America Suites Austin North Central have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Suites Austin North Central to downtown Austin?

Extended Stay America Suites Austin North Central is 6 mi away from Austin.

Extended Stay America Suites Austin North Central Reviews

Reviews

5.2
Rating 10 - Excellent. 166 out of 1004 reviews
Rating 8 - Good. 131 out of 1004 reviews
Rating 6 - Okay. 135 out of 1004 reviews
Rating 4 - Poor. 194 out of 1004 reviews
Rating 2 - Terrible. 378 out of 1004 reviews

5.0/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Odessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off walking through the door you smelled nothing but musty armpits which came from the front desk. The lobby area couch was torn and the carpet was stained and filthy. No bathroom to use after traveling over 4 hours. After going up and down the elevator 2 times with a room key that wouldn’t work the unhelpful attendant finally gave us a room key to another room and no lock on the door, 2 stained pillows on a bed, stained towels, no top drawer in the chest, a big hole in the couch, unclean stained tub. No I couldn’t stay. Just totally grossed out. Never again.
Stayed 3 nights in Mar 2025

2/10 Terrible

Arsenio

Disliked: Cleanliness, property conditions & facilities, room comfort
Entire property smelled like weed. Place looks nothing like the pictures. I don’t know how anyone was staying there.
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Business traveler
Disliked: Cleanliness, property conditions & facilities

Roach company

This place is run down and outdated. As soon as i opened the door and stepped into the room i see roaches. Im like ok thats a bad sign. Wake up to take a shower and guess what is watching me shower, YEP a roach. No one wanted to hear about it at the front desk. Its not allowing me to post pictures but i have a few to post
Stayed 3 nights in Mar 2025

2/10 Terrible

Alexander

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They offered me a refund bc the room was so bad, I want the refund from expedia
Stayed 3 nights in Mar 2025

2/10 Terrible

Sascha

Disliked: Property conditions & facilities
Regular motel would have been better
Stayed 1 night in Mar 2025

2/10 Terrible

Miguel

Stayed 1 night in Mar 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Kanda, Kingwood

Stayed 4 nights in Mar 2025

4/10 Poor

Joe Alex

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Disappointed

Was locked out of room when I stepped out to notify stalk that there was no Internet.
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place definitely stay here agsin
Stayed 1 night in Mar 2025

2/10 Terrible

Olyvia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell throughout the entire building is not great. The front desk guy stated that they were under construction. The first room they put us had a very strong smoke and mildew smell, the smoke detectors taken off the wall, had cigarette burns in the head board (even though it was a non smoking room), had what looked like blood in the bathroom sink, screws for door handles, and huge holes in the carpet. The second room they put us in. Had a strong smoke smell and decay. The smoke detectors were also missing from that room, there was a huge red stain across the counter, and cigarette holes in the counter. We didn’t even check the bathroom. The last room they put us in still smelled like smoke but at least has the smoke detectors. There were extra smoke detectors found in the couch, the tv was ripped out of the living room, there were bugs in the light, and the shower didn’t work. There was garbage piled high in the stair well they stunk, the WiFi wasn’t working, and there were huge stains throughout the entire hallway which I can only assume were blood, vomit, or animal mess.
Stayed 1 night in Mar 2025

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Kareem Ahmad, Plainfield

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is rundown filthy and full of roaches. Room was dirty and roaches running around. Staff listened to us and gave us another room. We didn’t stay much in it since we were outside all day. Terrible experience
Stayed 4 nights in Feb 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities
I did not actually end up staying at this hotel. It was dirty, there were black splotches on the sheets consistent with bed bugs(and no mattress cover). I opted to find a different hotel. When I asked about a refund they said I have to get it through Expedia and I could not find a resource on Expedia to get me a refund. Overall, I'm sad to be out the money I spent to reserve a room.
Stayed 1 night in Feb 2025

10/10 Excellent

Bridgette

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not safe or clean!!

Do not book this hotel! The rooms are filthy. There were huge stains on the floor and the comforters. The window to the room was cracked. There were bugs in the room. There was a picture frame in the bathroom that had been broken and there was glass sticking out of it. I did not stay And ended up booking another hotel.
Stayed 1 night in Feb 2025

6/10 Okay

Nickie

Disliked: Cleanliness, staff & service, property conditions & facilities
I Was not happy about the condition of the room The tub appeared to look dirty and the carpet was not vacuum or clean.I wanted to changec rooms the instant i got in that one but none was available. Was not happy at all.
Stayed 1 night in Feb 2025

10/10 Excellent

Roxanna

Stayed 1 night in Feb 2025

10/10 Excellent

Roxanna

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

The first room was filthy and missing pieces of furniture. The refrigerator looked like someone had beaten it with a hammer and the shelves inside were broken. There were bugs and an inch of dust on the fridge. The bathroom was disgusting. The second room was dirty but at least it had all the furniture. The fridge was also beaten with a hammer. They didn’t have another room so I was stuck. The bath tub had a dirty ring, the sink was dirty, there were holes in the wall and the toilet wasn’t flushed and smelled bad. When I tried to flush I discovered it was broken. The guy at the desk tried to call maintenance but no answer. He did come fix it himself and I was about to pee myself before it got fixed. that’s when I discovered there was no toilet paper. I tried to talk to the manager the next morning and he didn’t care. I asked him to go look at the rooms with me so he could see but he wasn’t interested. He told me it wasn’t his fault because they had just taken over the property. Not acceptable!
Stayed 1 night in Jan 2025

2/10 Terrible

Maher

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Condemn this Place

Filthy rooms, broken furniture, unsanitary bathrooms.
Stayed 2 nights in Oct 2024

8/10 Good

Javier

Stayed 1 night in Nov 2024

4/10 Poor

Miguel

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Not well kept, a lot of messes in the bathroom, hallway.
Stayed 2 nights in Nov 2024

6/10 Okay

Elijah

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024