Skip to main content
Beginning of main content

Enter dates to see availability

4.0 out of 5

"I had to change rooms twice the first couple of rooms had issues " More

By a verified traveler on Sun 05 Jul 2020

Hotel Description

4-star spa hotel near St. Edward's University

In state park

Stay at this McKinney hotel and you'll be 1.7 mi (2.8 km) from St. Edward's University.

Full-service spa, health club

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 13 conference rooms, 24-hour business center, and airport shuttle. Enjoy the indoor pool and perks like free self parking and free WiFi.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and premium bedding, the 312 guestrooms offer thoughtful touches like pillow menus and bathrobes. LCD TVs come with digital channels, and other amenities include WiFi and coffee/tea makers.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$93* Per night/room Oct 26 - Oct 27

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Austin Hotel at Southpark ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni Austin Hotel at Southpark

Everyone (13) Couples (6) Family (5)
2 out of 5
Nothing stood out other then it looked clean. staff was scripted were not really listening to questions and seemed upset if you asked them to repeat what they were trying to communicate or if you had any questions for them. They were not very welcoming. We had decided to stay somewhere new and it did not pay off.

Posted by , from Colorado on Jul 14, 2020

Was this review helpful to you?
Comment from Hotel Management

Jul 15, 2020 by Annie Martinez

We would like to thank you for your feedback! We very much appreciate it. I am disappointed to see that your recent stay was negatively impacted due to the friendliness challenges you mentioned. Your frustrations are completely understandable and please know your specific concerns are being addressed properly amongst our team. We sincerely value your loyalty and patronage as our guest and are hopeful that you will give us another chance to provide you with a better overall stay when your travels bring you back to Austin. Please feel free to contact me directly should I be of further assistance with any questions or concerns you may have.

3 out of 5
I had to change rooms twice the first couple of rooms had issues

Posted by , from Houston on Jul 5, 2020

Was this review helpful to you?
Comment from Hotel Management

Jul 7, 2020 by Jeremy Lander, General Manager

Thanks for your review. May I ask what the issues were with your first options so that we may address?

5 out of 5

Posted by on Jun 22, 2020

Was this review helpful to you?
Comment from Hotel Management

Jun 24, 2020 by Jeremy Lander, General Manager

Thanks for taking a moment to rank you stay. We look forward to welcoming you back soon.

5 out of 5

Posted by on Jun 2, 2020

Was this review helpful to you?
Comment from Hotel Management

Jun 9, 2020 by Jeremy Lander, General Manager

We are delighted that you enjoyed your stay. We look forward to welcoming you back soon.

4 out of 5
The staff was very friendly. We seemed to be missing some towels in the bathroom, but they restocked the towels when the maid service came to the room the next day.

Posted by on Feb 24, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 24, 2020 by Lipsi R

Thanks for staying with us. We truly appreciate your feedback and look forward to having as our guest in the near future!

4 out of 5
I don't like being held hostage by this web app vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

Posted by on Feb 18, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 20, 2020 by Nathan L.

Hello! We would be more than happy to help your dilemma. Could you be a little more specific on what you mean by being held hostage?

4 out of 5

Posted by on Dec 12, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 13, 2019 by Nathan L.

Thank you for the review! We hope to see you again soon!

4 out of 5

Posted by on Nov 23, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 23, 2019 by Nathan L.

Thank you for the amazing review! We hope to see you again!

5 out of 5

Posted by on Nov 14, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 15, 2019 by Lipsi R

Thanks for staying with us. We truly appreciate your feedback and look forward to having as our guest in the near future!

4 out of 5
Conveniently located to travel north or south of Austin. The staff could not have been friendlier or more helpful!

Posted by on Oct 14, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 15, 2019 by Lipsi R

Thanks for staying with us. We truly appreciate your feedback and look forward to having as our guest in the near future!

About the Omni Austin Hotel at Southpark

Location 4140 Governors Row, Austin, TX 78744

Renovations + Closures

The following facilities or services will be unavailable from September 24 2020 to December 30 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Shuttle services

Property Features

Omni Austin Hotel at Southpark offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 13000 square feet (1208 square meters) and includes a conference center. A 24-hour health club, a spa tub, and a sauna are also featured at the business-friendly Omni Austin Hotel at Southpark. An airport shuttle during limited hours is available for a fee. Self parking is free. This 4-star Austin hotel is smoke free.

  • 312 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Austin-Bergstrom Intl. Airport (AUS) (11.6 km / 7.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Omni Austin Hotel at Southpark offers 312 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Austin hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Onion Creek Grille - This restaurant serves breakfast, brunch, lunch, and dinner.

Morsels - Onsite coffee shop. Open daily.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Spa Services

Trinity Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Number of treatment rooms 2
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 125.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Valet parking fee: USD 12 per night (in/out privileges)
  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Omni Austin Hotel Southpark
  • Omni Austin Southpark
  • Omni Austin At South Park Hotel Austin
  • Omni Hotel Austin
  • Austin Omni
  • Omni Austin At Southpark
  • Omni Austin Hotel at Southpark Hotel
  • Omni Austin Hotel at Southpark Austin
  • Omni Austin Hotel at Southpark Hotel Austin

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Austin-Hotels-Omni-Austin-Hotel-at-Southpark.h3172-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Austin-Hotels-Omni-Austin-Hotel-at-Southpark.h3172-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Austin-Hotels-Omni-Austin-Hotel-at-Southpark.h3172-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.