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4.0 out of 5

"Great hotel, nothing bad to say about it. I ll definitely stay again " More

By a verified traveler on Mon 19 Jul 2021

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Hotel Description

3.5-star spa hotel near St. Edward's University

In state park

Stay at this McKinney hotel and you'll be 1.7 mi (2.8 km) from St. Edward's University.

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 13 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the outdoor pool and perks like free self parking.

Free WiFi, LCD TVs

In addition to LCD TVs with digital channels, the 312 guestrooms offer free WiFi and coffee/tea makers. Other amenities include hair dryers, laptop-compatible safes, and phones. Housekeeping is available on request.

Deluxe Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$91* Per night/room Nov 3 - Nov 4

ADA Deluxe Room - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Austin Southpark Hotel ratings based on 29 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Austin Southpark Hotel

Everyone (11) Couples (7) Family (11)
5 out of 5
Great hotel, nothing bad to say about it. I ll definitely stay again

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 21, 2021 by General Manager

Wow! It warms our hearts to learn you enjoyed your stay at Omni Austin Hotel at Southpark. Return guests are the greatest compliment to us, so we can't wait to welcome you back soon! Sincerely, Jim Perricone General Manager

3 out of 5
Pool is ok but run down. Rooms feel very old and smell like an old musty casino. Would probably not stay here again.

Posted by on Jul 7, 2021

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3 out of 5
Because of covid there was no maid service. We had to steal towels off the cart to get more than two small bath towels for our 6 night stay. The property is in need of an update. The entrance driveway is all cracked up and looks shabby. The lobby and rooms while clean looks dated. I've been staying at this property over the last eight years or so and it's starting to look in need of renovation. Clean it up Omni!!

Posted by on Jun 8, 2021

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5 out of 5
Very good place. Security man watching around the parking lot.

Posted by on May 24, 2021

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5 out of 5
Honestly, it’s better than I had imagined BY FAR! I was needlessly worried.

Posted by on May 21, 2021

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3 out of 5
Pool had hair and leaves and bugs in it. Windows had tape over them like they were cracked. Staff was great. 3/5

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 21, 2021 by Management Team

Should you encounter an issue during your stay, please allow the staff to fix such issues. I apologize that your room did not meet your expectation. The pool cleanup due to the storm with pollen and debris was a challenge and has been cleaned up. The hotel is under new ownership and the hotel will be going through a renovation soon. We thank you for being patient with us until we can modernize the hotel.

3 out of 5
Wearing a mask will stop me from selecting Omni in the future. Having tent cities outside the hotel is a reminder of a failure in leadership by the city and business.

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 21, 2021 by Managment Team

Should you encounter an issue during your stay, please allow the staff to fix such issues. I apologize that your room did not meet your expectation. We provide 24 hour security service which helps eliminate any homeless issues at the property. The hotel is under new ownership and the hotel will be going through a renovation soon. We thank you for being patient with us until we can modernize the hotel.

2 out of 5
Nothing stood out other then it looked clean. staff was scripted were not really listening to questions and seemed upset if you asked them to repeat what they were trying to communicate or if you had any questions for them. They were not very welcoming. We had decided to stay somewhere new and it did not pay off.

Posted by , from Colorado on Jul 14, 2020

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Comment from Hotel Management

Jul 15, 2020 by Annie Martinez

We would like to thank you for your feedback! We very much appreciate it. I am disappointed to see that your recent stay was negatively impacted due to the friendliness challenges you mentioned. Your frustrations are completely understandable and please know your specific concerns are being addressed properly amongst our team. We sincerely value your loyalty and patronage as our guest and are hopeful that you will give us another chance to provide you with a better overall stay when your travels bring you back to Austin. Please feel free to contact me directly should I be of further assistance with any questions or concerns you may have.

3 out of 5
I had to change rooms twice the first couple of rooms had issues

Posted by , from Houston on Jul 5, 2020

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Comment from Hotel Management

Jul 7, 2020 by Jeremy Lander, General Manager

Thanks for your review. May I ask what the issues were with your first options so that we may address?

5 out of 5

Posted by on Jun 22, 2020

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Comment from Hotel Management

Jun 24, 2020 by Jeremy Lander, General Manager

Thanks for taking a moment to rank you stay. We look forward to welcoming you back soon.

About the Austin Southpark Hotel

Location 4140 Governors Row, Austin, TX 78744

Property Features

Austin Southpark Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 13677 square feet (1271 square meters) and includes conference space. A health club, a spa tub, and a sauna are also featured at the business-friendly Austin Southpark Hotel. Self parking is free. This 3.5-star Austin hotel is smoke free.

  • 312 guestrooms or units
  • 14 levels
  • 13677 sq ft of conference space
  • 1271 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Austin Southpark Hotel offers 312 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Onion Creek Grille - This restaurant serves breakfast, brunch, lunch, and dinner.

Southpark Coffee Shop - Onsite coffee shop. Open daily.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Spa Services

Trinity Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Number of treatment rooms 2
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Pet fee: USD 125 per accommodation, per stay
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Omni Austin Hotel Southpark
  • Omni Austin Southpark
  • Omni Austin At South Park Hotel Austin
  • Omni Hotel Austin
  • Austin Omni
  • Austin Southpark Hotel Hotel
  • Austin Southpark Hotel Austin
  • Omni Austin Hotel at Southpark
  • Austin Southpark Hotel Hotel Austin

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.