"The bed was very comfortable, clean room, and friendly hotel staff. My room happened to be on the side next to the freeway, so if you're a light ... " More

By a verified traveler on Mon 15 Jan 2018

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Hotel Description

4-star spa hotel near St. Edward's University

In suburbs

You'll be 1.7 mi (2.8 km) from St. Edward's University with a stay at this Austin hotel.

Full-service spa, health club

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the indoor pool and perks like free self parking.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 312 guestrooms also offer WiFi and LCD TVs with digital channels. Other amenities include room service, coffee/tea makers, and down comforters.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$122 per night

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Austin Hotel at Southpark ratings based on 65 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Omni Austin Hotel at Southpark

Everyone (13)
5 out of 5

Posted by on May 19, 2019

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Comment from Hotel Management

May 19, 2019 by Adiv

Thank you for staying with us.

4 out of 5

Posted by on May 4, 2019

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Comment from Hotel Management

May 4, 2019 by Adiv

Thank you for being our guest.

4 out of 5

Posted by on Apr 20, 2019

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Comment from Hotel Management

Apr 20, 2019 by Adiv

Thank you for being our guest.

2 out of 5

Look again

Arrived at check in time, and was told that I had 14 people in front of us to get a room. All the rooms were dirty. I had pre paid thru Travelocity thus no refund was available. So we had to take a different room, that had two beds instead of one king. The beds were less than comfortable. The room was NOTHING like the pictures on the website. Would never stay there again. The only bright spot of our stay was the bell hop. He was very nice, and helpful. Always had a smile on his face. He asked me if I decided to wait, that he would hold our bags in the back for us. I feel he was the only one that cared about anything there. Desk personnel was very nonchalant about the whole ordeal.

Posted by on Jul 19, 2018

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Comment from Hotel Management

Jul 19, 2018 by Adiv

Hi Larry, I am so sorry you did not enjoy your stay. I apologize if the room type wasn't available when you came to check in. Yes, we did have a very large group checking in that day and we were trying our best getting everyone checked in at the same time. I am glad the bell man was very friendly and kind. I will pass on those comments to him. Thank you again for your feedback.

4 out of 5
Cons: Housekeeping never cleaned my room while I was there.
The bed was very comfortable, clean room, and friendly hotel staff. My room happened to be on the side next to the freeway, so if you're a light sleeper the extra noise might be problematic.

Posted by on Jan 15, 2018

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Comment from Hotel Management

Jan 17, 2018 by Adiv.B

Thank you for your comments! We are glad you enjoyed your stay and the staff were friendly! We hope to see you again soon.

5 out of 5

Great hire service in Austin South area

Could not speak highly enough about the service we received during our weekend stay. The hotel had wedding reception, a prom and other events and as guests of none of these events we still had amazing service! The hospitality manager took time to know us and make sure we always had what was needed. The restaurant staff is eager to accommodate and serve you with a smile. The Lobby staff was prompt, courteous and helpful and always had a green apple available for my little girl. The little Cafe for convenient items had a long line but the bariste was quick to make our coffee! We even left a treasured item behind in our hote room that housekeeping found and they are shipping to us this week. GREAT EXPERIENCE!

Posted by , from Dallas on Apr 10, 2017

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3 out of 5

Nice hotel with good location.

Pros: Location, parking, friendliness (especially at the check-in desk).
Cons: Lighting in the rooms was inadequate. (Maybe because the ceilings, walls, draperies and floors are dark) Mattress was too soft; need better support.
Location: Easy access to major highways in either direction.
We called the restaurant in the hotel from home before we went to the hotel. We were told they would have the Lunch Buffet on Friday, which had been recommended to us by friends in the area. The restaurant recommended we call ahead with reservations for the number of people in our party. We invited two families to join us. When we arrived at the hotel on Thursday, we called for reservations. We were told they would not have the Lunch Buffet on Friday after all. The commode had a leak, causing it to flush at random. The room was much too dark. The bed and pillows were not as comfortable as we would have expected.

Posted by , from Texas on Nov 27, 2016

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5 out of 5

Loved it !!

Would defiantly stay again , maybe not get drinks or food there tho it was a little pricey, but overall we had a great time. Rooms and hotel were very clean, staff were very pleasant and helpful. We spent most of our stay at the pools!!

Posted by on Jul 5, 2016

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2 out of 5

Room very uncomfortable.

Room humidity was extreme with everything feeling damp. Bed linens were poor quality and felt like sandpaper. Room was not turned over from first night to second we had to go find towels. No vending machines for drinks in the evening and the store in the lobby was closed every time we went through. Staff really didn't care and offered no assistance. No concierge service. Person couldn't recommend restaurant or give directions.

Posted by , from L on Jun 18, 2016

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2 out of 5

Not that great of a hotel. But should be!

Pros: Least it had a clean room and free parking
Cons: Give free WI-FI to the customers since they already have to pay for everything else. Also,conduct pest control.
Location: This hotel only close to the highway.. but not far from downtown and the riverside.
I have stayed at other Omni's hotels before and this one has to be low of them. First of all, it isn't close to anything and vagrants all around there. Next they want you to pay for Wi-Fi ($10) . I was surprised of this. Since other hotels just give it too you. They also have stray cats and cockroaches running around pool area. The only thing I have to say that was good, is the room was clean and you get to park for free.

Posted by , from Red Oak, Texas on Apr 26, 2016

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About the Omni Austin Hotel at Southpark

Location 4140 Governors Row, Austin, TX 78744

Property Features

Omni Austin Hotel at Southpark offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. A 24-hour health club, a spa tub, and a sauna are also featured at the business-friendly Omni Austin Hotel at Southpark. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 4-star Austin hotel is smoke free.

  • 312 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Austin, TX (AUS-Austin-Bergstrom Intl.) (11.6 km / 7.2 mi)
  • Train station: Austin Station (8.5 km / 5.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Omni Austin Hotel at Southpark offers 312 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Onion Creek Grille - This restaurant serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Basketball on site

Spa Services

Trinity Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Number of treatment rooms 2
  • Detoxification wrap
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request from 7 AM to 10 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 7 AM to 10 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per stay.

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 12 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Refrigerator fee: USD 25 per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Omni Austin Hotel Southpark
  • Omni Austin Southpark
  • Omni Austin At South Park Hotel Austin
  • Omni Hotel Austin
  • Austin Omni

You should know

  • Omni Austin Hotel at Southpark offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.