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Hotel Ella

4-star property
1900 Rio Grande Street, Austin, TX 1-855-201-7819
4.6 out of 5
Exceptional!
See all 11 travelocity Reviews

"It was very romantic and cozy. All the staff was helpful and courteous " More

By a verified traveler on Mon 21 Dec 2020

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Hotel Description

4-star luxury hotel near University of Texas at Austin

Downtown Austin stay

With a stay at this Downtown Austin hotel, you'll be within half a mile (1 km) of University of Texas at Austin and 2 miles (3 km) of Texas State Capitol. Sixth Street and Lady Bird Lake are also within 2 miles (3 km).

Dining, fitness center

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the gym and perks like free WiFi. Valet parking, a terrace, and a garden are also offered.

Premier Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$255* Per night/room Dec 12 - Dec 13

Premier Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Ella ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Ella

Everyone (8) Couples (1) Family (2)
2 out of 5
The hotel is lovely and clean, but our room wasn't ready for an hour after check in time, which is especially intolerable after driving all day. If the hotel had done something to make up for it like offering a drink or even giving our dog water, it could have been made up for. Then it turns out that the restaurant isn't open for several days of the week, so we couldn't order room service. And the person who said he would bring us some ice never came back with any. Generally it had the air of a place that was being run by college students who didn't know what they were doing while the real manager was away. The pool was pretty and pleasant if small.

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jun 30, 2021 by Daniel West

Good afternoon, I am so sorry to hear that your stay was not matched to your expectations. I would love to be able to speak more regarding this visit. Expedia doesn't quite allow us to provide contact information but if you would like to call the hotel to speak more on the matter, I would love to get a better understanding of the situation and speak with you. Thank you and have a lovely day! Kind regards,

5 out of 5

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 30, 2021 by Andrew Ehlers

We are gad to see that you had great time with us during your stay. We appreciate you taking the time to leave a review of your time spent here with us.

5 out of 5
It was very romantic and cozy. All the staff was helpful and courteous

Posted by , from Beeville Tx on Dec 21, 2020

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Comment from Hotel Management

Dec 21, 2020 by Andrew Ehlers

We are glad to hear that you enjoyed your time spent here with us! We look forward to hosting you again for your next rip into Austin. Best,

5 out of 5
The cool historic vibe definitely The building was preserved impeccably and the rooms were very comfortable

Posted by , from Houston on Jul 9, 2020

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Comment from Hotel Management

Jul 21, 2020 by Andrew Ehlers

I am glad to hear that you enjoyed the historic aesthetic of our facility. The history behind our facility and its ties to Austin are definitely one of my personal favorite things about our hotel. We look forward to hosting you back here for any of your future travels to Austin. Please feel free to reach out to any of our team members to help arrange you next booking. Best, Andrew Ehlers Front Office Manager

5 out of 5

Posted by on Oct 21, 2019

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5 out of 5
The location is great if you're going to a UT football game. We were able to walk to the game and nearby restaurants and bars.

Posted by on Nov 13, 2017

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Comment from Hotel Management

Jul 12, 2019 by AGM

Good morning, Thanks for taking the time to review us at Hotel Ella. We hope to welcome you back soon! Best, Heith

4 out of 5

Historic old mansion turned hotel in good location

Pros: Staff, location, and boutique size
Cons: Amenities in room need to be updated: my tv didn't work, radio iphone charger was outdated, AC did not cool adequately
Location: UT Campus, downtown dining, music and shopping
This boutique hotel located close to UT's campus and downtown is always a favorite. The staff is super friendly and personable and offer the kind of service that is getting harder to find these days...i.e. I forgot my phone charger and the lady at the front desk loaned me her personal one for the night. The mansion has restored rooms that make you feel like you are staying at your grandmother's house: eclectic furnishings and amenities, some which work and some that do not...

Posted by , from Dallas-Fort Worth, TX on Aug 13, 2016

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Comment from Hotel Management

Jul 12, 2019 by AGM

Good afternoon, Thank you for your review of us at Hotel Ella. I'll be sure to share you rating/feedback with our team. We hope to welcome you back to our property soon! Best, Heith Pino Assistant General Manager

5 out of 5

Awesome as always

A lovely, classy place to stay. Nice and quiet and a perfect location from campus for back to college move in.

Posted by , from F on Aug 10, 2016

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Comment from Hotel Management

Jul 12, 2019 by AGM

Good afternoon, Thank you for your review of us at Hotel Ella. I'll be sure to share you rating/feedback with our team. We hope to welcome you back to our property soon! Best, Heith Pino Assistant General Manager

5 out of 5

Nice hotel near UT campus

We have stayed here many times, it's always a relaxing retreat for us!

Posted by , from s on Jun 27, 2016

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Comment from Hotel Management

Jul 12, 2019 by AGM

Good afternoon, Thank you for your review of us at Hotel Ella. I'll be sure to share you rating/feedback with our team. We hope to welcome you back to our property soon! Best, Heith Pino Assistant General Manager

5 out of 5

A very nice hotel close to the university

Location: Its one of the closer hotels to the university. It is pretty far from the nightlife of 6th street. That could be a plus or a minus.
Wonderful friendly staff, beautiful old mansion, great buckwheat pancakes in their restaurant, and take time to enjoy a drink from their bar on the veranda. They make an excellent Pimm's cup. My one complaint and its not much of one is that if your room is one the west side of the annex you will not have much for a view.

Posted by on Mar 29, 2015

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Comment from Hotel Management

Jul 12, 2019 by AGM

Good morning, Thanks for taking the time to review us at Hotel Ella. We hope to welcome you back soon! Best, Heith

About the Hotel Ella

Location 1900 Rio Grande Street, Austin, TX 78705

Property Features

Hotel Ella offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 5200 square feet (468 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the luxury Hotel Ella. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Austin hotel.

  • 47 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5200 sq ft of conference space
  • 468 sq m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Austin Station (2.9 km / 1.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Ella offers 47 accommodations with iPod docking stations and DVD players. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LED televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • DVD player
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

Goodalls Kitchen - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Parlor Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.25 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 35 per person (approximately)
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ella Austin
  • Ella Hotel
  • Hotel Ella
  • Hotel Ella Austin
  • Mansion At Judges` Hill Hotel Austin
  • Mansion At Judges Hill Austin
  • Hotel Ella Hotel
  • Hotel Ella Austin
  • Hotel Ella Hotel Austin

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.