Tru By Hilton Austin NW Arboretum, TX

2.5 star property
Austin guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Reception
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Business center
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
11603 Jollyville Rd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪3 min drive‬
  • Apple Inc.
    ‪3 min drive‬
  • Q2 Stadium
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Austin

In Austin .Within 2 miles (3 km) of this Austin hotel, you'll find Arboretum at Great Hills Mall and Apple Inc.. Also, Museum of Ice Cream is within 3 miles (5 km) and Lake Austin is within 6 miles (10 km).

What's nearby

  • Arboretum at Great Hills Mall - 3 min drive - 2.6 miles
  • Apple Inc. - 3 min drive - 1.4 miles
  • Domain Northside - 4 min drive - 2.4 miles
  • Q2 Stadium - 5 min drive - 3.5 miles
  • St. David's North Austin Medical Center - 6 min drive - 3.1 miles

Getting around

  • Lakeline Station - 9 min drive
  • Austin Station - 18 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • McDonald's
  • ‪Rudy's Country Store & Bar-B-Q - ‬6 min walk
  • ‪Krispy Kreme - ‬3 min drive
  • ‪Dame Café - ‬19 min walk

About this property

Tru By Hilton Austin NW Arboretum, TX

Austin guestrooms with free WiFi
There's an onsite business center. Free breakfast is available daily. The business-friendly Tru By Hilton Austin NW Arboretum, TX also features a fitness center, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Austin hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • Built in 2022
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Frequently asked questions

How close is Tru By Hilton Austin NW Arboretum, TX to the airport?

Tru By Hilton Austin NW Arboretum, TX is 19.5 mi (22-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

How much does it cost to stay at Tru By Hilton Austin NW Arboretum, TX?

As of Aug 31, 2025, prices found for a 1-night stay for 2 adults at Tru By Hilton Austin NW Arboretum, TX on Sep 7, 2025 start from $96.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru By Hilton Austin NW Arboretum, TX have an airport shuttle?

Airport shuttle services are not available at Tru By Hilton Austin NW Arboretum, TX.

Does Tru By Hilton Austin NW Arboretum, TX offer free breakfast?

Tru By Hilton Austin NW Arboretum, TX offers free buffet breakfast every day.

Is there a casino at Tru By Hilton Austin NW Arboretum, TX?

No, there is no casino at this hotel.

What time is check-in at Tru By Hilton Austin NW Arboretum, TX?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Tru By Hilton Austin NW Arboretum, TX?

This hotel offers free self parking.

Does Tru By Hilton Austin NW Arboretum, TX have a pool?

Tru By Hilton Austin NW Arboretum, TX does not have a pool.

Does Tru By Hilton Austin NW Arboretum, TX have a spa?

There are no spa services available at this hotel.

How close is Tru By Hilton Austin NW Arboretum, TX to downtown Austin?

Tru By Hilton Austin NW Arboretum, TX is 10.3 mi away from Austin.

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 512 out of 688 reviews
Rating 8 - Good. 113 out of 688 reviews
Rating 6 - Okay. 35 out of 688 reviews
Rating 4 - Poor. 14 out of 688 reviews
Rating 2 - Terrible. 14 out of 688 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam, Tomball

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

8/10 Good

Jasmin

Business traveler, Traveled with family
Very nice and quiet
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kim marie

Stayed 1 night in May 2025

8/10 Good

Julia

Stayed 1 night in May 2025

10/10 Excellent

Vaishnavi

Stayed 4 nights in May 2025

10/10 Excellent

Navila

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kim marie

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this location!! The staff was nice and friendly!! The room was clean and nice! The bed was comfortable! Breakfast was great! And the location is perfect! Around a lot of stores and restaurants/bars!
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the price. Bed was a little too firm. Staff was friendly. Breakfast is ok.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was glad to find an affordable property to stay at for graduation weekend. They are pet friendly, for an additional $50. My room was clean, in good condition, and comfortable. Breakfast is what you expect to find ... eggs, sausage, pancakes, oatmeal, cereal, toast bagels, fruit, coffee and juice. There is a pool table in the lobby that my adult sons took advantage of. My only complaint would be that they don't enforce the "clean up after your pet" policy. Every time I took my dog down to potty, I had to clean up some other dog's crap and cigarette butts, to prevent my puppy from eating it. I noticed a lack of cameras in that area, so complaining to the hotel wouldn't do any good, until they can identify the responsible parties.
Stayed 2 nights in May 2025

8/10 Good

Rhonda

Liked: Staff & service, property conditions & facilities
Clean, nice staff.
Stayed 2 nights in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great stay at Tru hotels
Stayed 1 night in May 2025

10/10 Excellent

Olan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sarah, Denton

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The TRU chain is great for groups traveling together. Staff was super nice and helpful. Very clean place. Good distance from all the things we were in town for
Stayed 3 nights in Mar 2025

10/10 Excellent

Shawntrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and gave great service
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Stayed 3 nights in May 2025

8/10 Good

Robert

Stayed 2 nights in May 2025

8/10 Good

Phil

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

A good budget friendly option

A fairly standard room tending to the lower square footage but adequate. Price was good and everything was clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Kwasi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and friendly reception
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025