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4.6 out of 5

"Overall, it's a great location near the downtown area. It's quiet, clean, and the staff was courteous and professional. " More

By a verified traveler on Tue 07 Sep 2021

Hotel Description

4-star hotel in Central East Austin

Near the airport

Within a 10-minute walk of this Central East Austin hotel, you'll find University of Texas at Austin and Frank Erwin Center. Blanton Museum of Art and LBJ Presidential Library are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a 24-hour fitness center on site, and laundry facilities and free newspapers are also offered.

MP3 docks, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 149 guestrooms also offer MP3 docks and flat-screen TVs with cable channels. WiFi, wired Internet, and DVD players are also available.

Standard Two Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$118* Per night/room Oct 5 - Oct 6

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

City View Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

City View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Austin - University Area ratings based on 15 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Austin - University Area

Everyone (11) Couples (1) Family (2)
5 out of 5
Overall, it's a great location near the downtown area. It's quiet, clean, and the staff was courteous and professional.

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 9, 2021 by Customer Service

Thank you for sharing this wonderful review, Sandra! We are very pleased to hear that you had an enjoyable experience at Doubletree by Hilton Austin University Area! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future! Have a beautiful day, and thanks again for sharing!

5 out of 5
Staff was super friendly and helpful. Hotel was nice and clean.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 8, 2021 by Customer Service

Thank you for the outstanding review! We're delighted your experience at Doubletree by Hilton Austin University Area was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day!

5 out of 5
very clean, great customer service, located in a nice area and very convenient location. will definitely stay here again when visiting in Austin

Posted by on Feb 4, 2021

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Comment from Hotel Management

Feb 5, 2021 by rm

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are pleased to hear that you enjoyed your stay. Your comments and rating will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to continue providing excellent service to ensure your satisfaction and we look forward on welcoming you on your next visit.

5 out of 5
Very nice hotel! I would recommend staying here. The roof does not leak and there is indoor plumbing.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 13, 2019 by RobM

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are pleased to hear that you enjoyed your stay. Your comments and rating will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to continue providing excellent service to ensure your satisfaction and we look forward on welcoming you on your next visit.

4 out of 5
We had a great stay! It was very quiet, no road noise, no renovations going on and the staff was very friendly. Overall I would say the was the best value for the cost. I will stay here again.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by RobM

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are pleased to hear that you enjoyed your stay. Your comments and rating will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to continue providing excellent service to ensure your satisfaction and we look forward on welcoming you on your next visit.

3 out of 5
Hotel was/is being renovated...construction not noted when booked.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 7, 2019 by RobM

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your rating will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

5 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by RobM

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are pleased to hear that you enjoyed your stay. Your comments and rating will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to continue providing excellent service to ensure your satisfaction and we look forward on welcoming you on your next visit.

5 out of 5

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 5, 2019 by RobM

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are pleased to hear that you enjoyed your stay. Your comments and rating will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to continue providing excellent service to ensure your satisfaction and we look forward on welcoming you on your next visit.

5 out of 5

Posted by on Feb 24, 2019

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Comment from Hotel Management

Apr 1, 2019 by RobM

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are pleased to hear that you enjoyed your stay. Your comments and rating will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to continue providing excellent service to ensure your satisfaction and we look forward on welcoming you on your next visit.

4 out of 5
Nice hotel , close to frank erwin center within walking distance , hotel nice and clean , staff very helpful

Posted by on Dec 21, 2018

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Comment from Hotel Management

Dec 27, 2018 by Gemma

Thank you taking time to write us a review. We hope to see you again next time you visit in Austin area.

About the DoubleTree by Hilton Austin - University Area

Location 1617 Interstate Hwy 35 N, Austin, TX 78702

Property Features

DoubleTree by Hilton Austin - University Area offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 4500 square feet (418 square meters). The business-friendly DoubleTree by Hilton Austin - University Area also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Austin hotel is smoke free.

  • 149 guestrooms or units
  • 6 levels
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Built in 1997
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Austin Station (4.5 km / 2.8 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

DoubleTree by Hilton Austin - University Area offers 149 accommodations with MP3 docking stations and DVD players. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Austin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

The Doubletree Grill - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per night
  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18.00 and USD 18.00 for adults, USD 18.00 and USD 18.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per stay (rates may vary)
  • Self parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Austin University Area
  • DoubleTree Hilton University Hotel
  • DoubleTree Hilton University Hotel Austin Area
  • DoubleTree University
  • DoubleTree Hilton Austin University Area Hotel
  • DoubleTree Hilton University Area Hotel
  • DoubleTree Hilton University Area
  • Doubletree Hotel Austin
  • Doubletree Austin - University Area Hotel Austin
  • Doubletree University Area
  • DoubleTree by Hilton Austin - University Area Hotel
  • DoubleTree by Hilton Austin - University Area Austin
  • DoubleTree by Hilton Austin - University Area Hotel Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.