Explore top 2025 5 Star Hotels in Downtown Jacksonville

"Airport shuttle was very fast"

"Our stay was pleasant from beginning to end. All the staff were friendly, helpful eager to help."

"Very clean rooms. Great location, especially if you want to walk around JAX and take in the sights. "

"My room was spotless, the staff very nice, rhe entire hotel was excellent. "

"On arrival the staff were courteous and had great energy for it being 5-6 pm. The room was great wasn't expecting to have a balcony so it was a great surprise. The last time we stayed at a Hilton the bed was hard as a rock but the bed here was so comfy. Breakfast was top notch best we've ever had while staying at a hotel. They made fresh omelets with whatever you wanted and had a variety of other hot foods other than just the usual cereal and waffles most hotels serve. When we get a chance to come back we will definitely be staying here again. "

"Always clean and staff is always great"