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Hampton Inn Jacksonville-Downtown-I-95

2.5-star property
1331 Prudential Dr, Jacksonville, FL 1-855-201-7819
3.9 out of 5
Good!
See all 21 travelocity Reviews

"I didn’t like that they had no laundry service for their guest. I didn’t feel the surrounding area was safe. Staff was helpful and friendly. " More

By a verified traveler on Sun 01 May 2022

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Hotel Description

Hotel near TIAA Bank Field in Jacksonville

Heart of Jacksonville

Within a 10-minute walk of this Downtown Jacksonville hotel, you'll find Jacksonville Historical Center and Museum of Science and History. Friendship Park and Jacksonville Maritime Museum Society are also within half a mile (1 km).

Free breakfast

This hotel features an outdoor pool and a gym. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A 24-hour business center, express check-in, and express check-out are also on offer.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$144* Per night/room Feb 12 - Feb 13

Room, 1 King Bed with Sofa bed, Non Smoking (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (Study)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn Jacksonville-Downtown-I-95 ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hampton Inn Jacksonville-Downtown-I-95

Everyone (10) Couples (5) Family (3)
2 out of 5
Room was dirty...stains on furniture...fingerprints on lamp base.. room heater broken

Posted by on Dec 28, 2022

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4 out of 5

Posted by on Jul 16, 2022

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5 out of 5
friendly staff

Posted by on May 2, 2022

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Comment from Hotel Management

May 2, 2022 by Management Team

Benson, Thank you for your feedback regarding your recent stay at Hampton Inn Jacksonville Downtown. I thank you for this great review and am glad to read about wonderful hotel experience. Please come back and visit us soon!

4 out of 5
I didn’t like that they had no laundry service for their guest. I didn’t feel the surrounding area was safe. Staff was helpful and friendly.

Posted by on May 1, 2022

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Comment from Hotel Management

May 2, 2022 by Management Team

Mike, Thank you so much for leaving this detailed review. Learning how we can better improve our guest experience is invaluable to us. I will make sure to pass on your kind words to our staff. We make sure that all our staff is exceptionally trained in all areas, so guests never have to worry. We look forward to the opportunity to welcome you back again soon and giving you a five star stay.

2 out of 5
It is conveniently in south Jacksonville which makes it a good location to be able to hop on the freeway and go anywhere. The down side the room felt like everything was wet from the bedding to the floor. Maybe it was just the humidity but I do not know what that was from. The air conditioners barely work and a few other families staying there had the same issues. There also appeared to be some kind of dirt or mold hanging all over on the ceiling. I took a video and pictures for documentation.

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 23, 2021 by Zel

Thank you for the review and honest feedback. We will address those issues that you have brought to our attention.

5 out of 5
Everyone was extremely friendly. We enjoyed our stay.

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 9, 2021 by Zel

Thank you for your review and we hope to see you when your travels bring you back to Jacksonville.

2 out of 5
Friendly staff. The rooms need a cleaning overhaul. I know the maids don’t have this kind of time. The shower needed to be caulked and the grout cleaned when I wore white Sox on the carpet they were dirty.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Aug 20, 2021 by Zel

Thank you for the feedback.

5 out of 5
Very clean and well maintained property. Pleasant and knowledgeable staff.

Posted by on Jun 15, 2021

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5 out of 5
The lady at the front desk was super nice and friendly, any questions we had she was happy to answer and help us. She even remembered that we was going to the Monster Jam and when we got back asked if we had a good time. Everything was clean and worked like it was suppose and the beds were very comfortable. Just a couple minutes from the stadium, we will definitely be back next year.

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 10, 2021 by Zel

Thank you for the reivew

4 out of 5
Breakfast was nice, I will be returning. I was in town on business this time

Posted by on Jan 28, 2020

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About the Hampton Inn Jacksonville-Downtown-I-95

Location 1331 Prudential Dr, Jacksonville, FL 32207

Property Features

Hampton Inn Jacksonville-Downtown-I-95 offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 565 square feet (52 square meters) and includes conference space. Hampton Inn Jacksonville-Downtown-I-95 also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. This Jacksonville hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 5 levels
  • 565 sq ft of conference space
  • 52 sq m of conference space
  • Built in 1998
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Room Amenities

Hampton Inn Jacksonville-Downtown-I-95 offers 118 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn I-95 Hotel
  • Hampton Inn I-95 Hotel Jacksonville Downtown
  • Hampton Inn Jacksonville Downtown
  • Hampton Inn Jacksonville Downtown I-95
  • Hampton Inn Jacksonville Downtown i-95 Hotel Jacksonville
  • Hampton Inn Jacksonville Downtown I-95 Hotel
  • Jacksonville Hampton Inn
  • Hampton Jacksonville I 95
  • Hampton Inn Jacksonville Downtown I 95
  • Hampton Inn Jacksonville-Downtown-I-95 Hotel
  • Hampton Inn Jacksonville-Downtown-I-95 Jacksonville
  • Hampton Inn Jacksonville-Downtown-I-95 Hotel Jacksonville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.