6/10 Okay
Kona
Traveled with family
Sep 13, 2023
Disliked: Cleanliness, room comfort
Unsafe and unsanitary
This is a case of false advertising. We had people in our party with severe dog allergies, which is why we only book pet free places. This place had dog hair everywhere, including on the beds, and blankets. Pictures of the owners dogs are prominently displayed on the walls, and there are dog biscuits in the cabinets. Clearly dogs live here permanently. There are also rats in the home, which we saw running around in the living room and witch, got into our food and left feces all over the kitchen counter. This place is not sanitary. We contacted the property management company multiple times and sent them photographs of the major issues, but they failed to respond with any kind of resolution after over a week of attempting to contact them. The fact that this home is incredibly rundown, and not anywhere up to standard for the price point, would not have been such an issue without the , irresponsible and unsafe sanitary issues.
Kona
Stayed 2 nights in Sep 2023