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"Facility; Went with a large group and almost everyone complained about the rooms. If it wasn’t the A/C it was the beds, cleanliness, and on the last day saw roaches, and just bad building maintenance. Our shower had a sharp drain cover that I was afraid was going to cut our foot. Lastly I tried to get someone to come look at the A/C for 3 out of 4 of the days, it was cool day 1 but the rest of the time it leaked water from the filter area and didn’t cool well. No one ever came to looks at it after several visits to reception and email conversation. Poor staff; acted like you were bugging them when you asked for anything. Drinks, directions, buffet waiters, reception, They talk to each other and laughed with each other more than they acknowledged guest. Buffet and food; Breakfast was identical everyday. By the last day I just couldn’t eat their food anymore. I’m just gonna leave it at that. They limit the amount of guest at the dinner restaurants so if you are not there early they send you away. Ex Mexican, Steak, Hibachi, anything but buffet. Shows weren't good at all. Seen better shows at other resorts and cruise ships. Swim up bar pool had nasty water. All the pools water was incredibly hot to the point of not refreshing. Had to go to the ocean. I guess you can say the beach is the reason people go to Punta Cana cause that’s the only part we enjoyed. Just bad, do better RIU! HARD PASS FOR ME."

"The room was clean and the staff very friendly, "

"Todo perfecto!"

"Excellent resort. High quality food, rooms and amenities. Excellent butler service. I recommend booking the SkyView room for the best experience. We have done it two years in a row and will do it again."

"I enjoyed in this hotel, I felt happy and satisfied during my stay. I feel that I can return because the room is lovely and cozy; everything in the hotel is very nice and clean, the food is good, and—best of all—the human warmth."

"It was ok."