Adventure Hotels in El Hoyo

"I really enjoyed my stay at Excellence El Carmen. Had no trouble communicating with the staff. Our room was clean. We upgraded to Club. The only complaint about that was the pool service. We were served drinks at the beach club but at the pool, no one came around. We had to go to the bar if we wanted drinks. We had our free water therapy which was wonderful. We paid for the upgrade head and shoulder massage. Disappointed with that because my friend and I both paid for 30 minute upgrade and the service was split between one spa person. I feel we should have got 2 people for that part and a full 30 minutes each."

"Very decent hotel. "

"Absolutely loved our time here. All the staff was amazing and very friendly and helpful. The food was wonderful and our favorite. This is by far my top vacation destination so far. Will be back."

"Everything and everyone were EXCELLENCE!!!!"

"Me encantaron las instalaciones, amenidades y trato del personal con gran amabilidad"

"Yes"