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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property
5-star beachfront resort near Arena Gorda Beach

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

View from property
Creator video - submitted by Ariblesssed
Water park
Exterior
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive

Explore the area

View in a map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Place, Cana Bay Golf Club
    ‪10 min drive‬
  • Place, Punta Blanca Golf Course
    ‪17 min drive‬
  • Place, Iberostar Golf Course
    ‪18 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪37 min drive‬

Room options

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

9.2 out of 10
Wonderful
(57 reviews)
  • Garden view
  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

9.0 out of 10
Wonderful
(35 reviews)
  • Garden view
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

9.4 out of 10
Exceptional
(30 reviews)
  • Garden view
  • 818 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

8.6 out of 10
Excellent
(11 reviews)
  • Garden view
  • 815 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 781 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

7.2 out of 10
Good
(13 reviews)
  • Garden view
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 781 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 781 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 1715 sq ft
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1715 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite Economy with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Economy with Garden View

  • 775 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Luxury with Garden View

  • 775 sq ft
  • Sleeps 3

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

  • Garden view
  • 781 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed | Minibar, in-room safe, individually decorated, desk

Deluxe Suite Double Beds & Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 781 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Economy with internal view

Minibar, in-room safe, individually decorated, desk

Double Suite Economy with internal view

  • 775 sq ft
  • Sleeps 4

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Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive

Uvero Alto
  • Pool
  • Hot tub
  • All inclusive
  • Spa
4.4 out of 5, Excellent, 2,257 reviews
$503 nightly
The price is $503
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Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive

About the neighborhood

Punta Cana

Beachside getaway.Your stay at this Bávaro resort places you within 3 miles (5 km) of Punta Blanca Golf Course and Cana Bay Golf Club. Macao Beach and Arena Gorda Beach are also within 6 miles (10 km).
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Cana Bay Golf Club - 10 min drive - 1.0 mile
  • Punta Blanca Golf Course - 17 min drive - 3.6 miles
  • Iberostar Golf Course - 18 min drive - 5.1 miles
  • Cocotal Golf and Country Club - 19 min drive - 7.4 miles
  • Arena Gorda Beach - 19 min drive - 5.4 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪Quisqueya - ‬14 min drive
  • ‪Tarantela - ‬13 min drive
  • ‪Mangu - ‬13 min drive
  • ‪Marketplace Buffet - ‬1 min walk

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5-star beachfront resort near Arena Gorda Beach
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

This 5-star Punta Cana resort is smoke free.

  • 1775 guestrooms or units
  • 4 levels
  • 16 buildings
  • 10 dining venues
  • 4 bars by the pool
  • 3 swim-up bars
  • 20 bars or lounges
  • Meeting rooms
  • 65000 sq ft of conference space
  • 6039 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Frequently asked questions

How close is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort to the airport?

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is 18.2 mi (25-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort on Apr 12, 2026 start from $499, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort.

How close is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offer free breakfast?

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

No, there is no casino at this resort, but Casino Avalon Princess (12-min drive) is nearby.

What time is check-in at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

This resort offers free self parking.

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have a pool?

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort features 13 outdoor pools and a children's pool.

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have a restaurant?

Yes, there are 10 restaurants on site.

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have a spa?

This resort has a spa, which features body wraps, facials, and massages.

How close is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort to downtown Punta Cana?

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is 14.3 mi away from Punta Cana.

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1288 out of 2390 reviews
Rating 8 - Good. 436 out of 2390 reviews
Rating 6 - Okay. 296 out of 2390 reviews
Rating 4 - Poor. 137 out of 2390 reviews
Rating 2 - Terrible. 233 out of 2390 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Stayed 6 nights in Jan 2026

10/10 Excellent

larry j

Stayed 4 nights in Jan 2026

8/10 Good

shane

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
It was good
Stayed 5 nights in Jan 2026

10/10 Excellent

Milan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, food and hotel we highly recommend
Stayed 5 nights in Nov 2025

8/10 Good

Yudelisse Mateo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok. But the staff me recibieron like a queen pero era que me querían vender un plan de vacaciones e insistieron tanto que me sentía perseguida y yo estaba de VACACIONES, no quería citas ni agendas. Cuando les dije que no estaba interesada en sus planes de vacaciones . La persona que supuestamente me pusieron para asistirme con preguntas acerca del resort hasta me bloqueó.
Stayed 4 nights in Nov 2025

6/10 Okay

Alyrei

Needs more improvement on the wait time with the
Stayed 3 nights in Dec 2025

6/10 Okay

Tomeca

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Front desk Angel was horrible customer service and rude. Concierge Rebecca and other manager unfortunately didn’t get his name were wonderful and actually rectified the problem with our room situation. Language barrier not alot of staff speak or understand english, also food buffet are luke warm to warm not hot. Possibly suggest a microwave or better warmers. Decent property needs some upgrading. Drivers on carts were extremely friendly and willing to help.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lisa Therese

Stayed 4 nights in Dec 2025

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness
Lacking
Stayed 6 nights in Nov 2025

2/10 Terrible

Reema, Northampton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The sales people pushed hard to get us to buy a time share. We said no and they just kept pushing which was a turn off. The resort was too big for our liking. We love the hard rock but this place was just too big for us. Not to mention the timeshare people.
Stayed 6 nights in Nov 2025

8/10 Good

ANDRZEJ KRZYSZTOF

Stayed 4 nights in Nov 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2025

4/10 Poor

Rhonny

Disliked: Cleanliness, staff & service
Not clean areas, food without options, staff not gentle
Stayed 2 nights in Nov 2025

8/10 Good

Dominica

Traveled with family
Liked: Cleanliness, amenities
It was a nice experience, but I wouldn't return. It's a huge hotel where you have to use transportation within the complex. The rooms are super clean, and the bed is like floating on a cloud. There's a variety of food available 24 hours a day, the pools are very well maintained, and the drinks are genuine. Prices in the hotel shops are excessively high. The room service is excellent. I think they could offer more for the price.
Dessert at Los Gallos Restaurant
Dessert at Los Gallos Restaurant
Beautiful Beach
Stayed 5 nights in Nov 2025

10/10 Excellent

Silvia, RESTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was awesome. It is very large but has shuttles if you don’t want to walk. Lots of pools, bartenders were great, entertainment was great, lots of food options and never had to wait long to be seated. There weren’t any planned teen activities but plenty to do on your own. We would recommend.
Stayed 4 nights in Nov 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Hyong, Atlanta

Stayed 4 nights in Nov 2025

8/10 Good

Tolgar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Clean. Comfortable. And actually upgraded, TWICE. So major kudos to the hotel for accommodating us with the room. When we checked in, they stated the room I had booked was not available for some reason, so they upgraded us to ocean front. So very happy with that. Only problem was that it had no hot water. We asked the hotel to fix it and they tried and tried and couldn’t fix it. They were kind of slow addressing it. Ultimately they upgraded us once more to a different room but even bigger! And nicer. Also on ocean front. So they did a good job in the end. The housekeeping was a bit questionable in that towels seem to be limited in the number of towels they give you but no big deal really. All in all, great experience. Just be prepared to walk, A LOT. The resort and absolutely MASSIVE in scale. Something like 15 pools, 15 restaurants and a beach that seems to stretch for miles. Never been to a resort this amazingly big. They do have shuttle services so if you don’t want to get your 10k steps a day in, which is very easy to do here. You can grab the shuttles which come around every 10-15 minutes. Food was pretty good too. Would recommend this hotel. Great for families.
Stayed 4 nights in Nov 2025

8/10 Good

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noce
Stayed 5 nights in Nov 2025

6/10 Okay

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was not cooling, room bar empty, hot beverages.
Stayed 1 night in Nov 2025

10/10 Excellent

Vicki Pittas

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was exceptional. The rooms were clean. Service was great and the food was good too. We will definitely be going to another hard rock in a different location in the future.
Stayed 4 nights in Nov 2025

10/10 Excellent

Harol

Stayed 1 night in Nov 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities
Some rooms need updating
Stayed 1 night in Nov 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this resort. This time though was very long wait times for everything. Especially dissatisfied with the VIP check in as only 1 staff member worked it so it wasn't VIP at all, after waiting over an hr to check in I had to go to general check in to get faster service. Check out was even more of a disaster.
Stayed 7 nights in Nov 2025

6/10 Okay

Herminia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025