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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property
5-star beachfront resort near Arena Gorda Beach

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Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

View from property
Creator video - submitted by Ariblesssed
Exterior
Water park
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included

Explore the area

View in a map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Place, Cana Bay Golf Club
    ‪12 min walk‬
  • Place, Arena Gorda Beach
    ‪13 min drive‬
  • Place, Bavaro Beach
    ‪34 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪52 min drive‬

Room options

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

9.2 out of 10
Wonderful
(54 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Garden view

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Garden view

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Garden view

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed
  • Garden view

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

9.4 out of 10
Exceptional
(29 reviews)
  • 818 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Garden view

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

8.6 out of 10
Excellent
(11 reviews)
  • 815 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Garden view

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

8.0 out of 10
Very good
(5 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Garden view

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

7.2 out of 10
Good
(13 reviews)
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Garden view

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Garden view

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Garden view

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • 781 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Garden view

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 1715 sq ft
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed
  • Garden view

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)
  • 1715 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Garden view

View all photos for Suite Economy with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Economy with Garden View

  • 775 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Luxury with Garden View

  • 775 sq ft
  • Sleeps 3

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

  • 781 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Garden view

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed | Minibar, in-room safe, individually decorated, desk

Deluxe Suite Double Beds & Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 781 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Economy with internal view

Minibar, in-room safe, individually decorated, desk

Double Suite Economy with internal view

  • 775 sq ft
  • Sleeps 4

About the neighborhood

Punta Cana

Beachside getaway.Your stay at this Bávaro resort places you within 3 miles (5 km) of Punta Blanca Golf Course and Cana Bay Golf Club. Macao Beach and Arena Gorda Beach are also within 6 miles (10 km).
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Cana Bay Golf Club - 12 min walk - 0.6 miles
  • Arena Gorda Beach - 13 min drive - 1.5 miles
  • Cocotal Golf and Country Club - 22 min drive - 7.0 miles
  • Los Corales Beach - 27 min drive - 8.4 miles
  • Bavaro Beach - 34 min drive - 10.6 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪Quisqueya - ‬14 min drive
  • ‪Marketplace Buffet - ‬1 min walk
  • ‪Kaori - ‬13 min drive
  • ‪Ipanema Restaurant - ‬3 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5-star beachfront resort near Arena Gorda Beach
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

This 5-star Punta Cana resort is smoke free.

  • 1775 guestrooms or units
  • 4 levels
  • 16 buildings
  • 10 dining venues
  • 4 bars by the pool
  • 3 swim-up bars
  • 20 bars or lounges
  • Meeting rooms
  • 65000 sq ft of conference space
  • 6039 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Frequently asked questions

How close is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort to the airport?

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is 18.2 mi (25-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort on Feb 2, 2026 start from $499.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort.

How close is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offer free breakfast?

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

No, there is no casino at this resort, but Casino Avalon Princess (12-min drive) is nearby.

What time is check-in at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

This resort offers free self parking.

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have a pool?

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort features 13 outdoor pools and a children's pool.

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have a restaurant?

Yes, there are 10 restaurants on site.

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have a spa?

This resort has a spa, which features mani/pedis, body treatments, and facials.

How close is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort to downtown Punta Cana?

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is 14.3 mi away from Punta Cana.

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1252 out of 2342 reviews
Rating 8 - Good. 436 out of 2342 reviews
Rating 6 - Okay. 292 out of 2342 reviews
Rating 4 - Poor. 136 out of 2342 reviews
Rating 2 - Terrible. 226 out of 2342 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

shane

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
It was good
Stayed 5 nights in Jan 2026

8/10 Good

Yudelisse Mateo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok. But the staff me recibieron like a queen pero era que me querían vender un plan de vacaciones e insistieron tanto que me sentía perseguida y yo estaba de VACACIONES, no quería citas ni agendas. Cuando les dije que no estaba interesada en sus planes de vacaciones . La persona que supuestamente me pusieron para asistirme con preguntas acerca del resort hasta me bloqueó.
Stayed 4 nights in Nov 2025

10/10 Excellent

Tremain Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Everything was excellent, except for the quality of service at the restaurants and check in/out was slow.
Stayed 5 nights in Oct 2025

10/10 Excellent

Alexander

Liked: Staff & service, amenities
Property
Stayed 5 nights in Sep 2025

2/10 Terrible

Frederico

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and Everyone was AMAZING!!!
Stayed 5 nights in Oct 2025

2/10 Terrible

Henrique

Traveled with family
Disliked: Staff & service, property conditions & facilities
Rude staff. Hard to accommodate gluten diet (they literally served frozen bread). It’s not all inclusive - you have to pay for bowling and many other activities. Had to change rooms day one because of a leak. We had two rooms as a family and they put us 3 buildings apart. A good chunk of the beach and bars is reserved for club partners. Food disappears from restaurants and stalls, for example, Ipanema, one of the steakhouses, was not serving steaks. Terrible, terrible experience.
Stayed 4 nights in Oct 2025

10/10 Excellent

GIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this place
Stayed 5 nights in Oct 2025

10/10 Excellent

Hussam, CORONA

Stayed 4 nights in Oct 2025

10/10 Excellent

Luz

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Tania, miami

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

6/10 Okay

Tarek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property, great customer service, excellent beach and very clean. Air conditioning in the room very loud and kept us from sleeping comfortably.
Stayed 4 nights in Oct 2025

8/10 Good

Christin

Stayed 3 nights in Oct 2025

2/10 Terrible

Alex

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Resort was nice,nice beach,alot of pools,good waterpark. Some restaurants was good. Service is very bad. Room was good but shower was very dirty, all the handels and switches in room was dirty. Food in market was bad,nothing to eat. Have to look for my room by myself ,at checkout same thing ,i set the pick up time at 10.20 no one show up. But main problem on thus resort was that they sell on weekends cheap administration to Resort to local people. Loks like was around 300 young man ,they took over the all resort,they run in waterpark next to the kids. You can't get to any slides. At pool same thing,very dirty:towels everywhere, food,cups from drinks,very loud, jumping in the pool in they socks,taking shower nextbto the pool in they underwear. Never go back ther. I like DR first time i experience something like that.
Stayed 6 nights in Sep 2025

2/10 Terrible

noam, Key west

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
⚠️ Do Not Stay at Hard Rock Punta Cana – Unsafe and Unhygienic Our “luxury” family vacation turned into a complete disaster. My son developed a severe allergic rash from the chlorine-filled pools, and my baby daughter had an asthma attack caused by the mold and humidity in the room. The rooms were dirty, moldy, and smelled terrible. Instead of cleaning, staff used machines that released strong chemicals to mask the odor. We were moved several times, but every room was the same. Even worse — a housekeeping manager entered our room and took photos of my baby without my consent. When I complained, they offered a massage and asked me to sign a confidentiality agreement instead of addressing the problem. The hotel is falling apart — broken elevators, leaking ceilings, and unsafe conditions everywhere. The “concierge” tried to sell me a vacation package without any written contract. This is not a 5-star resort, it’s a health and safety hazard. If you care about your family, stay far away from Hard Rock Punta Cana.
Stayed 6 nights in Sep 2025

10/10 Excellent

Ruzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2025

6/10 Okay

Rosalyn Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was just ok but nice due to small crowd.
Stayed 2 nights in Sep 2025

10/10 Excellent

gregory anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

akash

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool Service was the best
Stayed 7 nights in Oct 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food overall was not up to part in most of the food vendors I tried.
Stayed 2 nights in Jul 2025

10/10 Excellent

SINUHE, Bergenfield

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the Hard Rock Hotel Punta Cana. It’s a great place to go on vacation with your kids. There are tons of fun activities to keep them entertained while we relax and enjoy as well. We really enjoyed the shows during the night time, as well as the walking and all the activities throughout the resort. A special thank you to Laura for all her help during our visit, she truly made our experience memorable. Everyone we met from the restaurant staff, pool attendants, cleaning crew, transport team, and security was very friendly and made our stay even more pleasant. This resort is definitely worth visiting again. Highly recommended.
Stayed 4 nights in Oct 2025

2/10 Terrible

Juan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Terribly maintained . Food needs to be upgraded. For the cost and the class of this resort I would not stay here again . There is not a variety of restaurant's and the staff is not very helpful. The only person that was attentive to us was Senor Ramon Fuego at the pool . He was the best at service. We appreciated his service.
Stayed 3 nights in Oct 2025

8/10 Good

MIRIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience love it
Stayed 5 nights in Sep 2025

8/10 Good

yanit, New Haven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel and amenities. The only concern we had was the response of the concierge, room service, and front desk. We requested for the mini bar to be refilled on 4 ocassions and this was not done in a 3 day period. We were dissapointed as the only thing we had requested was bottled water. We ended up having to bring water from the near bar as numerous attempts received no results. This was a special occasion for my husband and I, so I requested a bottle of wine/champagne with a small cake to welcome us. This was requested 5 times, through phone prior to our arrival, in person once we arrived and 3 additional times through concierge. It appeared staff was not interested in filfulling our multiple request. At one point they said their system showed the request filled eventhough we were in the room and told them this was false. Finally, the evening prior to our early departure we received the small cake and bottle of champgne. Dissapointed of the oversight and lack of attention to us as guest. But the rest of the visit that did not required individual request was great.
Stayed 3 nights in Oct 2025