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Grand Palladium Punta Cana Resort & Spa - All Inclusive

5.0 star property
5-star luxury property near Cortecito Beach, connected to the convention center

Choose dates to view prices

Photo gallery for Grand Palladium Punta Cana Resort & Spa - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Creator video
3 bars/lounges, 6 swim-up bars, 3 poolside bars, 2 beach bars
Deluxe Poolside | Premium bedding, memory foam beds, free minibar, in-room safe
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Bávaro, El Cortecito, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪3 min walk‬
  • Place, Casino Avalon Princess
    ‪18 min walk‬
  • Place, Los Corales Beach
    ‪3 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬

Room options

View all photos for Single Room Deluxe with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Single Room Deluxe with Garden View

  • 376 sq ft
  • Sleeps 1

View all photos for Loft with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Loft with Garden View

  • 645 sq ft
  • Sleeps 1

View all photos for Suite Junior with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 1

View all photos for Double Room Deluxe with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Double Room Deluxe with Garden View

  • 376 sq ft
  • Sleeps 2

View all photos for Loft with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Loft with Garden View

  • 645 sq ft
  • Sleeps 2

View all photos for Suite Junior with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 2

View all photos for Loft with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Loft with Garden View

  • 645 sq ft
  • Sleeps 3

View all photos for Suite Junior with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 3

View all photos for Loft with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Loft with Garden View

  • 645 sq ft
  • Sleeps 4

View all photos for Suite Junior with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 4

View all photos for Loft with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Loft with Garden View

  • 645 sq ft
  • Sleeps 3

View all photos for Triple Suite Junior with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Triple Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 3

View all photos for Loft with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Loft with Garden View

  • 645 sq ft
  • Sleeps 4

View all photos for Suite Junior with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 4

View all photos for Deluxe Garden View

View from room

Deluxe Garden View

8.8 out of 10
Excellent
(65 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

Junior Suite Garden View | Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Garden View

8.0 out of 10
Very good
(38 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Garden View Single Use

View from room

Deluxe Garden View Single Use

8.2 out of 10
Very good
(26 reviews)
  • 377 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Loft Suite Garden View

Loft Suite Garden View | Premium bedding, memory foam beds, free minibar, in-room safe

Loft Suite Garden View

8.4 out of 10
Very good
(23 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Poolside

Deluxe Poolside | Premium bedding, memory foam beds, free minibar, in-room safe

Deluxe Poolside

8.2 out of 10
Very good
(60 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Poolside

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Poolside

8.0 out of 10
Very good
(25 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Superior with View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Superior with View

  • 452 sq ft
  • Sleeps 4

View all photos for Junior Suite Pool Access

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Pool Access

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room Deluxe with Garden View

  • Sleeps 2

View all photos for Single Room Luxury with View

Premium bedding, memory foam beds, free minibar, in-room safe

Single Room Luxury with View

  • 376 sq ft
  • Sleeps 1

View all photos for Double Room Luxury with View

Premium bedding, memory foam beds, free minibar, in-room safe

Double Room Luxury with View

  • 376 sq ft
  • Sleeps 2

View all photos for Single Suite Superior with View

Premium bedding, memory foam beds, free minibar, in-room safe

Single Suite Superior with View

  • 452 sq ft
  • Sleeps 1

View all photos for Double Suite Superior with View

Premium bedding, memory foam beds, free minibar, in-room safe

Double Suite Superior with View

  • 452 sq ft
  • Sleeps 2

View all photos for Suite Superior with View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Superior with View

  • 452 sq ft
  • Sleeps 3

View all photos for Triple Suite Superior with View

Premium bedding, memory foam beds, free minibar, in-room safe

Triple Suite Superior with View

  • 452 sq ft
  • Sleeps 3

View all photos for Suite Superior with View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Superior with View

  • 452 sq ft
  • Sleeps 4

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About the neighborhood

Punta Cana

Beachside getaway.With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cortecito Beach and 12 miles (20 km) of Macao Beach.

What's nearby

  • Cortecito Beach - 3 min walk - 0.2 miles
  • Casino Avalon Princess - 18 min walk - 1.0 mile
  • Aromas Museum - 18 min walk - 1.0 mile
  • Los Corales Beach - 3 min drive - 1.2 miles
  • Bavaro Beach - 11 min drive - 4.2 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 32 min drive

Restaurants

  • ‪Las Caracolas - ‬8 min walk
  • ‪Helios Restaurante - ‬7 min walk
  • ‪Las Torres Restaurant - ‬4 min walk
  • ‪El Dorado - ‬1 min walk
  • ‪Chic Cabaret & Restaurant - ‬5 min walk

About this property

Grand Palladium Punta Cana Resort & Spa - All Inclusive

5-star luxury property near Cortecito Beach, connected to the convention center
Grand Palladium Punta Cana Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grand Palladium Punta Cana Resort & Spa - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 6 swim-up bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 582 guestrooms or units
  • 2 levels
  • 15 buildings
  • 7 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 6 swim-up bars
  • 3 bars or lounges
  • 605 sq ft of conference space
  • 56 sq m of conference space
  • Built in 1992
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
Grand Palladium Punta Cana Resort & Spa - All Inclusive offers 582 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Zentropia has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 2 beach bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 swim-up bars
  • 7 restaurants
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Basketball
  • Beach volleyball
  • Casino (1,500 square feet of space)
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Room service is available for a surcharge.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Punta Cana
Grand Palladium Punta Cana Resort All Inclusive
Palladium All Inclusive
Palladium Resort
Punta Cana Grand Palladium
Grand Palladium Punta Cana All Inclusive
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Grand Palladium Punta Cana Resort Spa All Inclusive
Pallaum Punta Cana Inclusive

Frequently asked questions

How close is Grand Palladium Punta Cana Resort & Spa - All Inclusive to the airport?

Grand Palladium Punta Cana Resort & Spa - All Inclusive is 15 mi (32-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Palladium Punta Cana Resort & Spa - All Inclusive.

How close is Grand Palladium Punta Cana Resort & Spa - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive offer free breakfast?

Grand Palladium Punta Cana Resort & Spa - All Inclusive does not offer free breakfast.

Is there a casino at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

During your stay you can enjoy the 1500 square-foot casino on site, featuring 8 slot machines and 8 gaming tables.

What time is check-in at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

This property offers free self parking.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive have a pool?

Grand Palladium Punta Cana Resort & Spa - All Inclusive features 5 outdoor pools and a children's pool.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive have a restaurant?

Grand Palladium Punta Cana Resort & Spa - All Inclusive is home to Portofino, which features Italian cuisine.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive have a spa?

Pamper yourself with a day at Zentropia, where you can enjoy mud baths, hydrotherapy, and massages.

How close is Grand Palladium Punta Cana Resort & Spa - All Inclusive to downtown Punta Cana?

Grand Palladium Punta Cana Resort & Spa - All Inclusive is 10.3 mi away from Punta Cana.

Grand Palladium Punta Cana Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 453 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 107 out of 1000 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Omemine

Stayed 4 nights in Sep 2025

10/10 Excellent

Tammie N, Yonkers

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin made sure my stay at the Pallidium resort was excellent. He was very attentive from the moment we arrived until the moment we left. He went above and beyond to make my stay enjoyable. He’s a great value to the resort.
Stayed 4 nights in Sep 2025

10/10 Excellent

Laura Lee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all staff members were welcoming, pleasant and helpful. The resort felt safe, many options for fun activities and quiet. i would definitely recommend and will return!
Stayed 6 nights in Aug 2025

10/10 Excellent

Xavian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beutiful place
Stayed 8 nights in Aug 2025

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our proximity to the beach and pool and food options. The property is showing its age and could do with a refit. The abundance of seaweed on the beach needs sorting.
Stayed 14 nights in Aug 2025

10/10 Excellent

Omar

Stayed 4 nights in Jul 2025

8/10 Good

Nelson

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a lil wear and tear but overall great experience with mostly great staff.
Stayed 6 nights in Aug 2025

10/10 Excellent

Carolay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at grand palladium, the staff made the experience so smooth and enjoyable! Steven the bar tender was excellent Barack Obama the entertainer was so fun, Edwin was always ready to help with anything that we needed. Luis was always attentive ready to help and figure out anything we needed. The entire staff made this experience unforgettable we will be coming back!!
Stayed 6 nights in Aug 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personnel including especially Edwin who booked dinner reservations for me and always checked up on me great guy
Stayed 3 nights in Aug 2025

8/10 Good

Takeysha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My 4 Day stay

It was a beautiful experience. I e enjoyed ourselves. My only issue was with the guys driving the carts. Each time we asked for a ride, they would be like we are not going that way. For this reason we were lost a lot. This was 80 percent of the time. Never happened at the grand palladium in Mexico or Jamaica. That’s one of the perks of coming. Who wants to be drunk and lost lol.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever
Stayed 4 nights in Aug 2025

6/10 Okay

Rajat

Traveled with group, Traveled with family
Liked: Cleanliness
the app does not work (cannot make a dinner reservation ) some of the restaurants were closed so buffet food was the only option left which felt a better choice to some of the speciality restaurants we were able to get into
Stayed 4 nights in Aug 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 5 nights in Aug 2025

8/10 Good

Alejandro E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell from bathroom plumbing not good. Food options were ok
Stayed 7 nights in Aug 2025

8/10 Good

Briana Ashley, Worcester

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet food could be better. Could clean the kids pirate pool in certain spots like in tunnel under ship, and make sure of no rust and/or mold anywhere.
Stayed 5 nights in Aug 2025

10/10 Excellent

Eboni M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The GP Punta Cana was amazing! The property exceeded my expectations. 3 properties on the resort made for a great time. Lots of food options, pools, activities!
Stayed 4 nights in Aug 2025

2/10 Terrible

Ruth E

Disliked: Amenities, property conditions & facilities
Property is under construction. A dog was wondering around the property. Drinks taste like water
Stayed 7 nights in Jul 2025

6/10 Okay

Olivera

Poor quality control on service, mediocre food quality, pool water too hot and only waist deep ( all pools on the property), difficult process to make restaurant reservations .
Stayed 7 nights in Aug 2025

10/10 Excellent

Jolanna Jenae'

Liked: Amenities
Great people. Nice accommodations and excursions, beautiful stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities
Room were large and beautiful
Stayed 7 nights in Jul 2025

10/10 Excellent

Andy

Stayed 4 nights in Aug 2025

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Bailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin was amazing! Made the check in easy and quick! Highly recommend!
Stayed 8 nights in Jul 2025

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwan is very helpful!
Stayed 7 nights in Jul 2025

4/10 Poor

Saritza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Plenty of food options but none good at all. Internet worked for the most part. The transportation was ok as well. What made this stay so bad was the customer service. 99.9% of the time the staff were rude from the lobby staff to the host and server. You would say thank you and no respond. I had one server telling me to read the menu properly because what I was saying was not in the menu instead of helping me by seeing what I was reading from the menu. As it turned out when I went for the second time the other server told me that I was pronouncing it right. They were annoyed when my little cousin and his father didn’t understand Spanish. I saw eye rolling a few times even though I was their translator. I went to the lobby to buy excursions and kept getting different prices. We just decided to buy the excursions from Expedia. I do see myself going back to the Dominican Republic but not staying at this hotel.
Stayed 7 nights in Jul 2025