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Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel near Manhattan Cruise Terminal in New York

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Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Free daily buffet breakfast
Standard Room, 2 Double Beds, City View | Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Exterior
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
538 West 48th Street, New York, NY, 10036
  • Place, Intrepid Sea, Air and Space Museum
    ‪5 min walk‬
  • Place, Manhattan Cruise Terminal
    ‪6 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.6 out of 10
Good
(68 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

7.6 out of 10
Good
(40 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

8.4 out of 10
Very good
(60 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(75 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

City center stay.Within a 15-minute walk of this Manhattan hotel, you'll find Manhattan Cruise Terminal and Jacob K. Javits Convention Center. Times Square and Broadway are also within half a mile (1 km).

What's nearby

  • Intrepid Sea, Air and Space Museum - 5 min walk - 0.3 miles
  • Manhattan Cruise Terminal - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 10 min walk - 0.5 miles
  • Broadway - 11 min walk - 0.6 miles
  • Times Square - 13 min walk - 0.7 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 43 min drive

Restaurants

  • ‪Valla Table - ‬4 min walk
  • ‪Hardware Bar - ‬2 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪The Landmark Tavern - ‬3 min walk
  • ‪Kochi - ‬4 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel near Manhattan Cruise Terminal in New York
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New York - Manhattan West Side by IHG.

This New York hotel is smoke free.

  • 177 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express New York - Manhattan West Side by IHG offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Sheraton New York Times Square Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 7,237 reviews
$199 nightly
The price is $232
Mar 21 - Mar 22
Total with taxes and fees
Sheraton New York Times Square Hotel

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

How close is Holiday Inn Express New York - Manhattan West Side by IHG to the airport?

Holiday Inn Express New York - Manhattan West Side by IHG is 11 mi (43-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Mar 22, 2026 start from $145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express New York - Manhattan West Side by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express New York - Manhattan West Side by IHG.

Does Holiday Inn Express New York - Manhattan West Side by IHG offer free breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no casino at this hotel, but Resorts World Casino (23-min drive) is nearby.

What time is check-in at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express New York - Manhattan West Side by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a pool?

Holiday Inn Express New York - Manhattan West Side by IHG does not have a pool.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express New York - Manhattan West Side by IHG to downtown New York?

Holiday Inn Express New York - Manhattan West Side by IHG is 3.6 mi away from New York.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 997 out of 2398 reviews
Rating 8 - Good. 709 out of 2398 reviews
Rating 6 - Okay. 385 out of 2398 reviews
Rating 4 - Poor. 162 out of 2398 reviews
Rating 2 - Terrible. 145 out of 2398 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Serena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was cleaned by housekeeping daily, only complaint is that for the price you pay to stay here it is the smallest hotel room I’ve ever stayed in
Stayed 5 nights in Dec 2025

10/10 Excellent

Justin Barrett

Stayed 5 nights in Dec 2025

8/10 Good

Rebecca

Stayed 1 night in Dec 2025

8/10 Good

Sophie

Stayed 3 nights in Dec 2025

2/10 Terrible

Kristin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The door to our room had a large gap at the top of the door letting light in constantly and making the hallway noise louder than usual. There was a wet spot on the side of one of the beds that just sat - there was ne remedy except to keep a towel on it. The radiator was outlined in duct tape. We tried to call the front desk with a question and the phone didn't work. Most of the outlets didn't work. Breakfast was horrible - sausages were in the water so long that they were soggy. The cereal was stale. A really bad experience all the way around.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
WE LOVE THIS HOTEL
Stayed 3 nights in Dec 2025

10/10 Excellent

Alethea

Liked: Cleanliness, staff & service, amenities
Nice staff. Clean room. Excellent location
Stayed 2 nights in Nov 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean except the shower ledge. That was very dirty. There was no water available to buy in the hotel. Staff was fantastic.
Stayed 3 nights in Dec 2025

2/10 Terrible

Stephanie

Traveled with partner
Disliked: Property conditions & facilities
Rooms were too small, even tho we order the bigger room(extra space room) husband didn’t fit in the bed . He’s 6’2 and his feet would hang from the bed . Another thing they left a dirty pillow in our room with blood on it . It was flipped so you wouldn’t see it. But when we flipped it had blood . ! It was disgusting finding that pillow . 15 min walk from time square In a bad neighborhood. Creeps at night come out. So uber back
Stayed 2 nights in Dec 2025

10/10 Excellent

Edgar Arturo Marin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2025

6/10 Okay

SANTO SANCHEZ, BRONX

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bien
Stayed 1 night in Nov 2025

10/10 Excellent

Jean-Mary

Stayed 1 night in Nov 2025

10/10 Excellent

Lynda, ALFORD

Traveled with family
Liked: Cleanliness, amenities
Great location with pleasant staff
Stayed 4 nights in Nov 2025

6/10 Okay

leah

Stayed 5 nights in Nov 2025

10/10 Excellent

Rebecca, Alto

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room clean, good exercise room, pleasant and helpful staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Ilam

Stayed 4 nights in Nov 2025

2/10 Terrible

Eric

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
The elevators didn't work. The view out the window was garbage and construction material, the stairs we used instead of the elevator lead to outside the building, the floors were covered with cardboard and tape and it definitely was a cheap hotel to stay at. The staff however were very sweet and friendly and apologized profusely but I guess that still doesn't compensate for the money spent!
Stayed 4 nights in Nov 2025

10/10 Excellent

jason

Stayed 1 night in Nov 2025

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
They put us in the basement, where housekeeping was loud day and night. TV didn't work. Outlet in bathroom didn't work. Breakfast was pretty darn bad. View was of the trash area (not a big deal). Not near subway. Overall if you need a reasonably-ish priced hotel, it was clean and the workers kind, but pretty bad otherwise.
Stayed 3 nights in Nov 2025

8/10 Good

Raquel Nohemi

Traveled with family
Liked: Staff & service, amenities
Walking distance
Stayed 7 nights in Nov 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff esp Victor at the reception. Not sound proof, can hear people chatting in the hallway and in their room. Can’t complain , I got a great black friday deal. It’s 2 blocks away from the noise of Times Square, mostly residential area. But you’re in Manhattan, everything is walkable !!
Stayed 1 night in Nov 2025

10/10 Excellent

Zhabiz

Stayed 3 nights in Nov 2025

10/10 Excellent

Tiffani

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Amad

Stayed 1 night in Nov 2025