Booked the apartment for a place to stay while visiting Cincinnati for a concert. Due to Covid, the concert was re-scheduled multiple times and I was charged the difference in the fees each time. Communication was great, except for one time I received a charge without any communication, which came nine months after changing the date.
Apartment was clean, though there was a boot-print on the bathroom floor, wadded paper towel under the shower door, and debris in the kitchen sink catcher.
The mattress in the bedroom was comfortable, but did sink to the middle some. Pillows were comfortable too. The couch folded out into a bed, which we used. The support bar was noticeable and it creaked when getting situated.
Road noise can be heard, so if you're not used to that, you may want to bring ear plugs or a sound machine.
The heater/AC unit in the living room would not turn on.
Overall, we felt safe and had a nice stay. I appreciated the chargers for our electronics along with a list of suggested restaurants; coffee, tea & extra linen. Decorated cute too.
I would recommend this apartment/location and would stay here again.